
Bertera Chevrolet
Palmer, MA
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513 Reviews of Bertera Chevrolet
The dealer ship, an AJ the salesmen came to an agreement on a price that we were both good with, everything came together as they said it would, I was very satisfied as to how the deal went down on a price that we were both good with, everything came together as they said it would, I was very satisfied as to how the deal went down More
PLEASE do not go there. HORRIBLE!!!! Liars! So unprofessional. Took car for test drive. Asked if our private mechanic could check it out. No problem. We did. Came back. Thumbs up. Put a deposit on unprofessional. Took car for test drive. Asked if our private mechanic could check it out. No problem. We did. Came back. Thumbs up. Put a deposit on car to hold it. Price of the car increased. What? Showed AJ, our salesman, the Ad. Nope. No way. Told AJ car needed new tires. Shady business was. But Em wanted the car. Was called and texted multiple times to see if we decided on the car. We did. There was a deposit on it. After several texts the my family ( all 3 of us), I called AJ. He said, “someone wants that car. I need to know if you are I or out@. We were in! Although we didn’t really want to deal with this company. Contacted AJ by e-mail, text and call..... to make arrangements for Monday to sign papers. No return call. By this time, we decided not to deal with them. So not worth the hassle. Called first thing Monday morning, AJ not in yet. He called me at 11:45 and said “car sold Griday afternoon”. I skied why he had to notified Em and to make arrangement to get deposit back. AJ said “ I didn’t know how to read h her”. Yeah right!!! But in meantime, I called to speak to Brian Yarrows “ the Chevy guy”. FuJack answered. Very nice. Put me through to Brian, but voicemail picked up..11:45.am. Called back at 4:45. Got Matt. Asked if Brian was in the showroom or on site. Matt began to ask multiple questions. Asked to speak to Brian. Called t through to voice evil. It has been 9 days...... never heard bs k from Chevy guy!!!!!! DON’T deal with this facility. We ended buying another car the next day....... awesome experience!!!! More
Jason Brooks did a awesome job for me getting me in a new truck in my price range I will tell my friends to go see him for a good deal truck in my price range I will tell my friends to go see him for a good deal More
The only problem I have is that when I went in to have the battery serviced for corrosion on the battery terminals they told me they could cleanup the corrosion..But when I receive the service papers in t the battery serviced for corrosion on the battery terminals they told me they could cleanup the corrosion..But when I receive the service papers in the mail it says that I refused a service which may void my warranty..I never refused any service. they didn’t offered any other service.. I talked to Dan the salesman and he is supposed to be looking into it so we will see.. As for the initial sale of the car that went good. Dan was very good to deal with.. More
HORRIBLE Experience We were waiting most of a day for a call back to get the bank check amount for full payment on a vehicle. After several attempts to call, text and ema We were waiting most of a day for a call back to get the bank check amount for full payment on a vehicle. After several attempts to call, text and email we finally got a call. We were told that the vehicle was sold. We were then wrongly accused of not giving them all the information up front. When we asked to talk to someone in management the answer given was that they were busy. If a mistake was somehow made, at least own it and attempt to fix it. I would not recommend this dealership to anyone. More
When I had a concern about the vehicle I wanted to purchase, they were very willing to address that concern and make me feel happy about buying that vehicle. purchase, they were very willing to address that concern and make me feel happy about buying that vehicle. More
Horrible dealership!! Not even worth the 1 star. They advertise a price online then once you walk through the door they jack the price up by 2300.00 in my case. Drove over an hour to get there and then t advertise a price online then once you walk through the door they jack the price up by 2300.00 in my case. Drove over an hour to get there and then they do this. xxxxxxx DEALERSHIP!! More
Dan was humble, polite, and honest about all my vehicle purchase details. Everything here at Bertera was straight forward and to the point. Would recommend to others looking for a new truck. purchase details. Everything here at Bertera was straight forward and to the point. Would recommend to others looking for a new truck. More