Bertera Chevrolet

They were by far the best and easiest car dealer to work with. They listen to my needs and my issues and were able to get me into a new car at a good price and a good loan when other dealers just couldn't b with. They listen to my needs and my issues and were able to get me into a new car at a good price and a good loan when other dealers just couldn't be bothered. I would highly suggest anyone to go there for a new or use car. More

My experience at Bertera was a positive one. We purchased a new pick-up truck from Brian Hall and were very satisfied.He knows his product and it was not a pressure filled sale.We took our time and did not a new pick-up truck from Brian Hall and were very satisfied.He knows his product and it was not a pressure filled sale.We took our time and did not feel rushed. I would recommend this dealership. We have purchased cars in the past and it was a tension filled proccess, but not here.In going over the paperwork Brian answered all questions clearly and honestly.Everyone was very helpful. More

well heres my review from real person whos been screwed over more times then I cant count..its long but worth reading..enjoy.. I was trying to get a 2006 nissan murano, I had gone to over 10 used car de over more times then I cant count..its long but worth reading..enjoy.. I was trying to get a 2006 nissan murano, I had gone to over 10 used car dealerships all denying me a car loan. My credit is not the best but it is not the worst. I contact robert canning online and filled out a credit app. He called back saying he got me approved for a conditional loan, which I was surprised but scheduled a visit. Bertera is almost 2 hours from my home. When I got there the dealership is located on a large hill with many vehicles. The office was very comfortable with couches and big screen tv's. Everytime I visit the dealership there is a wait because of the high volume of customers, which is not a bad thing...but they definitely make it comfortable for you. After the wait rob introduced me you a car sales man jorden, who had just joined bertera. Jorden had me fill out a credit app with my name and address already filled out. Which is when I started to think things were strange because I thought I had already filled this out online and thought my credit had already been approved. But since I made the long drive I just went through it. He asked how much money I could put down, I only could do $500 that day. He asked for my payment...which is when I got very nervous about giving money to someone who hadn't gotten me approved yet. But I ended up giving him my card and sending him on his way. After waiting about an hour jorden said why dont we send you home and give you a call when we hear something back from a promising bank. I got nervous again saying im not leaving without my $500. Can you tell I dont trust car dealerships? After talking with Carl who worked in the financing he assured me that I could get my money back if everything fell through. So I left. The next day I called Carl and he said I was all set. I responded well what am I all set with..he explained that he got me approved for a loan but didnt have the details in front of him at that time. so I asked if he could call me back when he had them in front of him. So I waited until the next morning, never got a call so i contacted jorden to ask him what was going on. Jorden explained that he would need my insurance info. I didnt have it on me but told him to google geico (by the way geico is awful) info and give me a call back when he had some details. Once again no one called so I called later that evening kind of upset becuase no one was calling me back. I asked what was going on and jorden said that im all set with everything but he couldn't give me the loan info over the phone because of the privacy act. So i went down the next day...when I got there Carl showed me the loan info with a fair interest rate and payments. I was very excited but was looking for someone to come out of the closet and say april fools! lol The next day jorden delivered the car and we registered it in my name! woo hoo. So let me tell you I was so prepared to get screwed over because that is what im used to when it comes to car dealerships. Bertera seemed a little sketchy at first but they are just more relaxed in these situations. The 3 I delt with rob, carl and jorden where all very helpful and nice. None of them had that awful salesmen mentality giving you those cheesy one liners!! lol. After going to so many dealerships (dedham auto mall, bournes auto center, richards motors, toyota of nashua just to name a few)none of them worked as hard to get me a loan. Toyota for one pushed me around for over a month trying to get me a loan where Bertera got me one in less then 24 hours. oh, and the car of course.. 2006 nissan murano s pearl with 45,000 miles was $16,877, less than the booked price runs awesome and looks immaculate! I also was able to purchase a 3 year or 36,000 mile warranty on top of the 60 day warranty bertera offers. So I hope this helps anyone deciding on where to go for there next car. Bertera is awesome, little weird but the end outcome is what I wanted. could be happier :-) More

I found the car I was looking for on their web site and called to make sure they still had the car. I explained I lived in New Hampshire and that I did not want to play games. They were excellent to deal w called to make sure they still had the car. I explained I lived in New Hampshire and that I did not want to play games. They were excellent to deal with and followed up with all details of the deal. I got the money I was looking to get for my trade and I paid a fair price for the car I purchased. They even delivered my new car to me in NH to save me the drive. I would recommend this dealer to my friends and family and will probably buy my next car from them. Jay and Frank were both great to deal with. More

I saw a car That Bertera Chevy had advertised on Ebay. It was the exact model & color that I was looking for. I called he number in the ad & got a salesman who connected me with Dominick the Sales Manager. I was the exact model & color that I was looking for. I called he number in the ad & got a salesman who connected me with Dominick the Sales Manager. I feel that I had a fairly difficult deal for them to work with. I was trading a 2007 Civic EX for a 2008 Civic SI. I wanted to negotiate the asking price on the car that Bertera had while still getting a fair trade in value on my 07 Civic. After a short while, Dominick & I came to a very fair agreement. I was treated like a valued customer. I rarely see that anymore. Dominick & his team went above & beyond what I feel would be the norm. The car was even delivered to me in NY (2 hours away) at no additional charge. I am giving Bertera Chevrolet & Dominick the highest possible rating because they treated me as if I had been dealing with them for years. I will buy from them again & I will recommend them highly to my friends & family. More

I had a great experience. Brian was professional, honest and the best part he did not pressure us in buying the car. In my opinion he is a number one salesman. I would highly recommend anyone to go to Ber and the best part he did not pressure us in buying the car. In my opinion he is a number one salesman. I would highly recommend anyone to go to Bertera and ask for Brian. Also, their Service Department and Body Shop did awesome work on my car! More

I HAD A GREAT EXPERIENCE AT THE PALMER DEALERSHIP.MICHAEL TEIXEIRA HELPED ME ,HE WAS GREAT TREATED ME WITH RESPECT.WAS ALWAYS SMILING.AND THAT MADE MY DAY GO BY SO MUCH EASIER .HE ANSWERED ALL OF MY QUESTION TEIXEIRA HELPED ME ,HE WAS GREAT TREATED ME WITH RESPECT.WAS ALWAYS SMILING.AND THAT MADE MY DAY GO BY SO MUCH EASIER .HE ANSWERED ALL OF MY QUESTIONS AND EXPLAINED EVERYTHING TO ME .ALL AND ALL I AM VERY HAPPY THAT I CHOSE TO GO THEIR I WOULD RECOMMEND IT TO EVERYONE WHO IS LOOKING FOR A CAR. More

I purchased a used SUV from this dealer on 4/11/10. On 4/23/10 I returned at 8:30 AM to have new tires put on the vehicle, which was part of the sales agreement. I was told this would take approximately 4/23/10 I returned at 8:30 AM to have new tires put on the vehicle, which was part of the sales agreement. I was told this would take approximately 2 hours, however the vehicle was not ready until 5:30 PM. On 4/27/10 I returned to the dealer for service as the '!" light was now on, which according the service department had something to do with the tires. It's now 4/28/10 and the "!" is now on again! I have spoken to the service center and Mike T. both of which have told me the car can not been seen until Monday 5/3/10. I requested a car in the mean time as Mike T clearly stated that it was a safety issue, which they have denied this request. Reason for the denial- "it's a safety issue but not a major safety issue"- his words not mine... More

I traveled to Bertera in MA from CT as the result of an ad I saw online. It was well worth the trip because I had a very good experience at Bertera. I was met by the general manager (sales mgr)who greete ad I saw online. It was well worth the trip because I had a very good experience at Bertera. I was met by the general manager (sales mgr)who greeted me and we talked briefly before he introduced me to the salesman who would be handling my purchase. My salesman was honest, direct, and not pushy. We had a "normal" conversation about life issues and finally got around to purchase a vehicle. I told him exactly what I was looking for, what I wanted to spend, etc. Less than a week later, I bought a 2008 Grand Prix from Bertera on only my 2nd visit, and I would definitely return to purchase another vehicle in the future. More