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Bertera Chevrolet

Palmer, MA

4.1
496 Reviews

1187 Thorndike Street

Palmer, MA

01069

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Showing 496 reviews

January 24, 2011

Purchased a used 2007 Chevy Colorado 4wd lt3 Crew Cab. Dealth With Trevor. Upon pickup of vehicle, noticed that it needed a blower fan resistor. Had replaced on the spot. Took vehicle home. I mov More

by jbmoto10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor
January 10, 2011

Trevor did a good job getting this deal completed during a difficult time in my life. He was both curtious and delivered my car on time. So far I am happy with my vehicle and I would recommend Trevor as a More

by dougroy7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Smart
Jan 22, 2011 -

Bertera Chevrolet responded

Thanks Doug! A snapshot of what we are all about always helps and we appreciate your time to let everyone know about the good experience. We are happy you are happy and we will see you soon. Dominick Salemi General Sales Manager

January 07, 2011

We we're treated well and made to feel at home from the start.This is the first time I've felt good about being in a dealers showroom.I like the person my wife and I dealt with.AJ I would have marked "g More

by tfarry2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ
Jan 22, 2011 -

Bertera Chevrolet responded

Thanks for your understanding on the small issue and we are glad it was an easy solution for you. I think you will enjoy that car for a long time and we are always available if anything else comes up. Otherwise, we will see you soon in service and thak you for the business and the review of our dealership and AJ's service. Dominick Salemi General Sales Manager

December 28, 2010

Trevor was knowledgeable and helpful throughout the entire process. Trevor was very attentive to my questions and my requests. I went into the dealership with no intention of buying a car but was given More

by ornej
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor
Jan 22, 2011 -

Bertera Chevrolet responded

Thanks for the business and the review of Trevor and our dealership. We are happy that you are happy and look forward to seeing you soon. Enjoy! Dominick Salemi General Sales Manager

December 20, 2010

I've been looking around for a new car for a few months. The car I was driving is still running fine so I was in no big hurry. I saw a 2009 Chevy Cobalt online at Bertera and decided to go down and look at More

by lisamc84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Smart
Jan 22, 2011 -

Bertera Chevrolet responded

Thanks so much for the review and your business Lisa. We appreciate the opportunity to earn your business and further appreciate your effort to show the entire buying experience as an example of what we are really about. Enjoy the Cobalt and we will see you soon for your first service. Dominick Salemi General Sales Manager

December 09, 2010

I STARTED MY SEARCH ON THE COMPUTER AND ENDED WITH A QUICK RESPOSE FROM BERTERA CHEVROLET IN PALMER. WE SAT WITH MATT AND HE DETERMINED WHAT I SHOULD BE LOOKING AT IN A USED 4X4 VEHICLE. AFTER LOOKING More

by PRODHONE
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MATT MAILLOUX
Dec 11, 2010 -

Bertera Chevrolet responded

Top of the line truck for a top of the line review! Thanks for letting everyone know how Matt and the dealership exceeded your expectations. Happy Holidays! Dominick Salemi General Sales Manager

December 05, 2010

Started with an online search and Bob (internet sales) responded to our inquiry. Went later that evening to test drive the car and was directed to Brian Hall who took us out for a test drive. Personally More

by kmacgray
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
bob and brian hall, Brian Hall, Bob Canning
Dec 11, 2010 -

Bertera Chevrolet responded

Thanks for the detailed review and we are glad to please, however there is absolutely no way I am supporting Brian for any high office! We will lokk forward to seeing you in service but do not start asking for B. Hall 2012 donations. Enjoy the vehicle! Dominick Salemi General Sales Manager

December 02, 2010

My wife and I found the people to be very friendly and helpful. Price and willingness to work with us was very good. The facility is very neat and comfortable. The follow up work to get our purchase ( 2 More

by mottb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew R Mailoux, Jeoff Hoyt, Jeoff Hoyt
Dec 11, 2010 -

Bertera Chevrolet responded

You made a good decision on the Malibu and we are happy to hear you are as happy with your decision to purchase it from us. Happy holidays and thanks for the review! Dominick Salemi General Sales Manager

November 18, 2010

let me start by saying im a very busy person and normally wouldnt take the time to write that i was happy with my car buying experience. BUT this wasnt just buying a new car, this was much more personal for More

by welchie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mailloux
Nov 26, 2010 -

Bertera Chevrolet responded

Welchie, congrats on your purchase and thank you so much for your detailed review of your experience. We are glad we could make everything work for you to your satisfaction and look forward to earning your business for many years to come. Dominick Salemi General Sales Manager

November 16, 2010

My wife needed a new car. After searching the internet and local dealers for months, and being told that we were "un-financeable", we came across a car at Bertera that was priced well below everyone else. More

by Hutch626
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Smart
Dec 06, 2010 -

Bertera Chevrolet responded

Thanks for the perfect 5's!!! We are glad to help and thankful for your business. Your review has us blushing and it is much appreciated. Enjoy that car!!

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