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Bertera Chevrolet
Palmer, MA
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At first I thought they were gong to be like all the others, and show us things that were out of our price range, or that we really didn't want. But once we made it clear that what we wanted was what w others, and show us things that were out of our price range, or that we really didn't want. But once we made it clear that what we wanted was what we wanted, Matt bent over backwards to give us exactly what we wanted at exactly the price we wanted to pay. We got an'08 Tahoe several thousand below KBB value. It's a super clean, 1 owner vehicle More
I would recommend this dealership to a friend if you deal exclusively with Trevor. He is very knowledgeable about the vehicles he shows to each customer and takes the time to add a personal touch to each sal exclusively with Trevor. He is very knowledgeable about the vehicles he shows to each customer and takes the time to add a personal touch to each sale. I felt very comfortable that I had his complete attention and that he was assisting me in finding a vehicle that best suited our needs. He assisted my sister in purchasing a vehicle as well and she had nothing but praise for him. I believe all sales associates should hold Trevor as a model as to how to properly sell a vehicle. When I purchase my next vehicle I will be sure to exclusively ask for Trevor. More
After 50 years of buying both passenger and commercial vehicles, I have to say that this was the most pleasant and enjoyable purchase. Salesman Brian Hall is very knowledgeable of the product and coomple vehicles, I have to say that this was the most pleasant and enjoyable purchase. Salesman Brian Hall is very knowledgeable of the product and coompletely understood our, the customer, needs. The produdct sold was what we wanted and the pricing was extremely competitive. The whole process was really quite enjoyable for both of us. I will recommend Brian to all my friends and encourage any Chevy customer to stop in and see Brian. More
I had been in the market for a particular used car and found it at Bertera. I have had experience with several other dealerships in the past, not all wonderful. When I spoke with Brian Hall over the pho found it at Bertera. I have had experience with several other dealerships in the past, not all wonderful. When I spoke with Brian Hall over the phone, he was very helpful, very professional and took the time to answer all of my questions and address my concerns. He was direct and upfront when we spoke, and I really valued that. He provided quick feedback and was very easy to deal with throughout. Specifically, Brian went out of his way to help make the transaction run very smoothly for me. He arranged for an inspection of the vehicle with another local dealership and organized an exchange over three hours away from Bertera to make it convenient for me. All much appreciated. Having completed the deal yesterday, I would have only good things to say about Brian...Many thanks. More
Went in looking for a used car, good on gas, under $10K with low miles. Dealer got me exactly that on the first try. Didn't try to talk me into something else. Friendly and knowledgeable customer service. with low miles. Dealer got me exactly that on the first try. Didn't try to talk me into something else. Friendly and knowledgeable customer service. Quick transaction. As long as the car lasts for years, I would definitely consider buying my next one there. More
I have been to many dealers in the past thirty days , I can actually say I hate car shopping !! I walked into bertera in Palmer and was astonished at the number of customers were running around! It reminde can actually say I hate car shopping !! I walked into bertera in Palmer and was astonished at the number of customers were running around! It reminded me of a bee hive like we have here on the farm , we were greeted by a younger salesman with an amazing smile he made us feel like we was among old friends . We purchased a used 2009 chevy cobalt and were then introduced to Dan who made sure we got the best terms he worked hard with the banks... They have completely changed our opinion of a "car" dealer Thanks Bertera , Carl & Dan !!!!! More
I was concerned about buying a new vehicle and the Dealer being responsive to my family's special needs. My wife has cerebal palsy. We were made to feel comfortable and accepted. The dealer was open and a being responsive to my family's special needs. My wife has cerebal palsy. We were made to feel comfortable and accepted. The dealer was open and anxious to meet our needs. They worked with me every step of the way. Their familiarization process was thorough, informative and helped me feel comfortable with the new car. I was so impressed by this dealership that I even exercised bragging rights at work. THIS IS THE PLACE TO GO IF YOU WANT GOOD SERVICE AND PEOPLE THAT CARE. More
Mr. Smart was very pleasant, knowledgable, and very attentive to our needs during all of our exhausting inquiries, the sale, and delivery of our new vehicle. A wonderful, professional staff! I will be attentive to our needs during all of our exhausting inquiries, the sale, and delivery of our new vehicle. A wonderful, professional staff! I will be back for my "next" vehicle for sure. Thanks so much! More
Brian was very knowledgeable about the vehicle and was able to show me all the bells and whistles and how everything is used. That was very helpful in deciding if we wanted the vehicle or not. He was ve able to show me all the bells and whistles and how everything is used. That was very helpful in deciding if we wanted the vehicle or not. He was very kind and friendly. We will definitely be back in about another 4 to 5 years to purchase. This is now our second vehicle that we have purchased from this dealership and as of right now it is the only place we intend on going. More
Ordered this car weeks ago, it was exactly as I wanted it to be. It was a build so I knew it would take a while. Always had contact to tle me know what was up. Went to pick it up and everything was smooth to be. It was a build so I knew it would take a while. Always had contact to tle me know what was up. Went to pick it up and everything was smooth, paperwork was waiting for me to sign. They did a great job. More