Back

Bertera Chevrolet

Palmer, MA

4.4
503 Reviews

1187 Thorndike Street

Palmer, MA

01069

Directions

By Type

Showing 503 reviews

March 25, 2011

At first I thought they were gong to be like all the others, and show us things that were out of our price range, or that we really didn't want. But once we made it clear that what we wanted was what w More

by KFM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mailloux
Apr 15, 2011 -

Bertera Chevrolet responded

The Tahoe was an excellent choice and we are sure you will enjoy it for years to come. Thank you again for sharing your experience with everyone and we appreciate your business. Enjoy that truck!! Dominick Salemi General Sales Manager

March 22, 2011

I would recommend this dealership to a friend if you deal exclusively with Trevor. He is very knowledgeable about the vehicles he shows to each customer and takes the time to add a personal touch to each sal More

by serena911a
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor
Apr 15, 2011 -

Bertera Chevrolet responded

Wow...thanks so much for the glowing review of Trevor and his level of service. It is what we strive for everyday an we are happy to know that we hit the mark. Thanks again to you and your family for your business. Dominick Salemi General Sales Manager

March 21, 2011

After 50 years of buying both passenger and commercial vehicles, I have to say that this was the most pleasant and enjoyable purchase. Salesman Brian Hall is very knowledgeable of the product and coomple More

by nealsr2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hall, Brian Hall
Apr 15, 2011 -

Bertera Chevrolet responded

Thank you for your business and the reflection of Brian's level of service. Brian and the whole dealership aim to please and we love to hear it! Please visit us up front next time your in for service and we will buy the coffee! Dominick Salemi General Sales Manager

March 18, 2011

I had been in the market for a particular used car and found it at Bertera. I have had experience with several other dealerships in the past, not all wonderful. When I spoke with Brian Hall over the pho More

by Recent Customer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hall, Brian Hall
Apr 15, 2011 -

Bertera Chevrolet responded

Its only easy on our end when its equally easy on the customers end...and you fit that bill as well. I am sure Brian will tell you that your transaction was one of the most exciting and pleasurable. Trading one exciting car for another...how much better does it get! Enjoy that ride and thank you again for your business and review. Dominick Salemi General Sales Manager

March 15, 2011

Went in looking for a used car, good on gas, under $10K with low miles. Dealer got me exactly that on the first try. Didn't try to talk me into something else. Friendly and knowledgeable customer service. More

by fitzwarner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hall, Brian Hall
Apr 15, 2011 -

Bertera Chevrolet responded

This time, next time, every time...we will be ready! Thanks for this purchase and your review of our service. We appreciate you and your business. Dominick Salemi General Sales Manager

March 14, 2011

I have been to many dealers in the past thirty days , I can actually say I hate car shopping !! I walked into bertera in Palmer and was astonished at the number of customers were running around! It reminde More

by Greenpea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl binette & Dan , Carl Binette
Apr 15, 2011 -

Bertera Chevrolet responded

Well Greenpea...we hope that we can help on the first, the last, and every one in between! It is great to know that you had a great experience and we will work hard to make sure you are happy every time. Thanks again!

March 10, 2011

I was concerned about buying a new vehicle and the Dealer being responsive to my family's special needs. My wife has cerebal palsy. We were made to feel comfortable and accepted. The dealer was open and a More

by wbradley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hall, Brian Hall
Apr 01, 2011 -

Bertera Chevrolet responded

We enjoyed making you and your wife happy and thank you for your purchase. It is our goal to make sure we satisfy your needs during and after the sale, so we look forward to seeing you again soon in service. Enjoy the car!

March 10, 2011

Mr. Smart was very pleasant, knowledgable, and very attentive to our needs during all of our exhausting inquiries, the sale, and delivery of our new vehicle. A wonderful, professional staff! I will be More

by steflyon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Smart, Sales Consultant
Apr 15, 2011 -

Bertera Chevrolet responded

Thank you for your great review and your business. We appreciate it and look forward to earning your business again in the future! Dominick Salemi General Sales Manager

March 10, 2011

Brian was very knowledgeable about the vehicle and was able to show me all the bells and whistles and how everything is used. That was very helpful in deciding if we wanted the vehicle or not. He was ve More

by rjones362003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hall, Brian Hall
March 08, 2011

Ordered this car weeks ago, it was exactly as I wanted it to be. It was a build so I knew it would take a while. Always had contact to tle me know what was up. Went to pick it up and everything was smooth More

by rosietroie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Fitzgerald
Mar 08, 2011 -

Bertera Chevrolet responded

Thanks Rosie! That car has it all and I am sure you will put all those features and options to good use! Thanks for waiting and enjoy one of the few with that equipment out there. See you soon for service! Dominick Salemi General Sales Manager

...
42
...