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Bertera Chevrolet
Palmer, MA
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The sales person took care of us right away, we knew what we wanted, what we wanted for a payment and immediate delivery. AJ made it all happen just the way we wanted. The wait was not long and the finance we wanted, what we wanted for a payment and immediate delivery. AJ made it all happen just the way we wanted. The wait was not long and the finance office took us from there and away with our new car we went. AJ answered every question we had about the car and was more than kind. We were concerned about buying a used car and the very nice finance person set us at ease. We also purchased a warranty which is what we wanted also. It was a pleasure buying a vehicle from Bertera of Palmer. More
We recently purchased a used 2011 Impala. We found everyone at Bertera to be very friendly. The financing and transfer of vehicles was handled entirely by the employees. Not only did it enable us to everyone at Bertera to be very friendly. The financing and transfer of vehicles was handled entirely by the employees. Not only did it enable us to have our car much sooner than we expected but it also saved us from running to the bank, insurance company and registry. Paul introduced us to the service department which we thought was a nice touch. He was very professional and a pleasure to do business with. More
basically it was a good experience, but I didn't like that they took my car keys and didn't give them back until I bought the car. Nick was great he took me for a test drive which as soon as I drove the that they took my car keys and didn't give them back until I bought the car. Nick was great he took me for a test drive which as soon as I drove the car I knew I was going to buy it if the price was right. I did my homework I looked for several months I knew a good deal from a bad deal and I was firm in my offer and I knew it was a fair offer for both sides,and in the end your people realized this and everbody was happy. More
A J and all of the staff were friendly and knowledgeable with the purchase of my car. I would highly recommend this dealership to anyone considering the purchase of a new or used vehicle. with the purchase of my car. I would highly recommend this dealership to anyone considering the purchase of a new or used vehicle. More
I went to Bertera chev. because i was looking to trade in my truck if i found the right vehicle. I had seen this jeep on the lot every day as i drove to work, so i stopped and asked AJ if i could look at the my truck if i found the right vehicle. I had seen this jeep on the lot every day as i drove to work, so i stopped and asked AJ if i could look at the inside, we took it for a test ride ( he was very helpful ) and i ended up purchaseing the jeep. It was a very friendly processs and i drove the jeep home that night. AJ called back the next day to see how everything was, if we liked the jeep and if there was anything else we needed we could just give him a call My wife thought this was very nice of him. More
Every one at Bertera was very pleasant and made sure I was taken care of. My salesman Paul Figueiredo was very plesant and an excelant person to deal with and to talk to . I ask if my truck could be ready was taken care of. My salesman Paul Figueiredo was very plesant and an excelant person to deal with and to talk to . I ask if my truck could be ready at a certain time and it was ready in a reasonable time . I would recommend this dealership and Paul to friends . Al Sequeira More
This dealer (Trevor) was very patient and very knowledgeable. He went out of his way to work a deal with us and always followed up with us. He gave very detailed information on the vehicle and w knowledgeable. He went out of his way to work a deal with us and always followed up with us. He gave very detailed information on the vehicle and was courteous, professional and friendly. We will buy again from Bertera. More
This salesman was very professional and very knowledgeable of the vehicle we chose to purchase. Very pleased with our choice of choosing Bertera! Thank you!!!! We will pass the word on to all knowledgeable of the vehicle we chose to purchase. Very pleased with our choice of choosing Bertera! Thank you!!!! We will pass the word on to all our friends and colleagues of the wonderful experience we've had and hope to be able to send Bertera some business. Paul did a tremendous job in explaining and going over all the details of the vehicle. In our opinion, Paul is an asset to Bertera. A very kind and caring person with a great personality! More
The people at Bertera worked hard to make me a happy camper, and they succeeded. They had the car they advertised at the price they advertised, and they were able to finance me in spite of a bankruptcy camper, and they succeeded. They had the car they advertised at the price they advertised, and they were able to finance me in spite of a bankruptcy 2 years ago. I hadn't realized there was a $100 deductable on their warranty, and when my check engine light came on before the end of the 30 day warranty, I wasn't happy to discover that I would have to pay a deductable. But when the manager read my review here on dealer rater and saw that I wasn't happy, he contacted me and arranged for the repairs to be made without a deductable. Everyone at Bertera was friendly and did everything they could to make me a satisfied customer. More
Darin and Travis were very helpful under very stressful circumstances due to my Lexus blowing it's engine and Lexus warranty denying my claim. Good trade-in value almost twice what the Lexus dealer would o circumstances due to my Lexus blowing it's engine and Lexus warranty denying my claim. Good trade-in value almost twice what the Lexus dealer would offer on it's own IS350. Great team work, no pressure, no upsell tactics, just a straight forward hones approach. Bravo gentleman Richard Pelletier Palmer, MA More