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Bertera Chevrolet

Palmer, MA

4.2
500 Reviews

1187 Thorndike Street

Palmer, MA

01069

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Showing 500 reviews

July 13, 2011

A J and all of the staff were friendly and knowledgeable with the purchase of my car. I would highly recommend this dealership to anyone considering the purchase of a new or used vehicle. More

by Sjames2222
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A J Motta
Sep 01, 2011 -

Bertera Chevrolet responded

Simple and to the point...Thank You for the nice review. We are glad we could earn your business and both AJ and the dealership staff appreciate your kind words as well. Enjoy the car! Dominick Salemi General Sales Manager

July 06, 2011

I went to Bertera chev. because i was looking to trade in my truck if i found the right vehicle. I had seen this jeep on the lot every day as i drove to work, so i stopped and asked AJ if i could look at the More

by Roxy70
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ MOTTA
Sep 01, 2011 -

Bertera Chevrolet responded

That Jeep was waiting for you!! Thanks for your business, we appreciate the opportunity to deliver you the Jeep you wanted. You will also hear from Aj in the future...we like to check up on ya once in a while and see if there is anything else you might need. Please enjoy and we hope to see you again soon in service! Dominick Salemi General Sales Manager

June 27, 2011

Every one at Bertera was very pleasant and made sure I was taken care of. My salesman Paul Figueiredo was very plesant and an excelant person to deal with and to talk to . I ask if my truck could be ready More

by Aseq246
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Figueiredo
Sep 01, 2011 -

Bertera Chevrolet responded

Thanks for the review Al. I wish we could have had it ready a little quicker but doing it the right way and all the way is more important in our eyes. In any event, enjoy your truck and we look forward to seeing you soon. Dominick Salemi General Sales Manager

June 21, 2011

This dealer (Trevor) was very patient and very knowledgeable. He went out of his way to work a deal with us and always followed up with us. He gave very detailed information on the vehicle and w More

by Lauraceous
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Smart
Jun 22, 2011 -

Bertera Chevrolet responded

Thanks Laura!! We appreciate your kind words about Trevor and the dealership. We hope you enjoy your new ride and thanks again for your business. Dominick Salemi General Sales Manager

June 20, 2011

This salesman was very professional and very knowledgeable of the vehicle we chose to purchase. Very pleased with our choice of choosing Bertera! Thank you!!!! We will pass the word on to all More

by ewloch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Figueiredo
Jun 22, 2011 -

Bertera Chevrolet responded

Paul thanks you and the dealership thanks you as well. We love to do it right...and we love happy customers even more! Enjoy your vehicle and we hope to see you soon. Dominick Salemi General Sales Manager

June 18, 2011

The people at Bertera worked hard to make me a happy camper, and they succeeded. They had the car they advertised at the price they advertised, and they were able to finance me in spite of a bankruptcy More

by aelesak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A. J. Motta
Jun 28, 2011 -

Bertera Chevrolet responded

We understood your frustration! Check engine lights are for a variety of issues and never tell a whole story...but can be upsetting to see. We are glad the issue could be handled easily and effectively for you and appreciate your review of the end result. See you again soon! Dominick Salemi General Sales Manager

June 03, 2011

Darin and Travis were very helpful under very stressful circumstances due to my Lexus blowing it's engine and Lexus warranty denying my claim. Good trade-in value almost twice what the Lexus dealer would o More

by ClassActMan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darin, Travis, Jay, and Dan
Jun 22, 2011 -

Bertera Chevrolet responded

Richard, this one was certainly a little outside the box...but we are as glad it got done as you are. We certainly do appreciate the business and your glowing review. Here's to a much better experience wirh a much better car down the road. Enjoy! Dominick Salemi General Sales Manager

May 27, 2011

Our experiance with Bertera was outstanding. The sales person, Paul, did a very good job to make sure we had a good experiance with Bertera. The car was delivered in a timely manner. We got a great price More

by ldowden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
Jun 28, 2011 -

Bertera Chevrolet responded

Thanks for your business and the review. We are glad we could make a long ride worth the time and appreciate you telling everyone about the experience. Have fun with that car! Dominick Salemi General Sales Manager

May 27, 2011

My experience at this dealership was a very positive. The staff was courteous, dilliegent, knowkedgable and worked hard to meet my needs and special circumstances. Considering the high vlume of customers More

by RubenO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren, Dan, Chris, Brian
Jun 28, 2011 -

Bertera Chevrolet responded

Thank you Ruben! It was very nice for you to post this kind review and we hope that you enjoy the vehicle for a long time to come. We will see you soon in service and the coffee is on us! Dominick Salemi General Sales Manager

May 21, 2011

They will take advantage of you!!! I see other people had the same issue! I went in to the dealership honest about my credit situation. Darin was very nice to deal with and I don't have any problems with More

by rgboltondydasco
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darin, Others
Jun 23, 2011 -

Bertera Chevrolet responded

First, let me say congrats on your purchase. We are glad that you were able to obtain financing on a new vehicle...some manufacturers lenders are more lenient on new vehicle purchases. Second, it is unfortunate that there was confusion on the amount of the financing. When a vehicle is traded, especially when there is negative trade equity, it can be confusing to say the least. If a vehicle is purchased for $10,000 and you trade in a car that has a value of $9000, you would pay $1,000 PLUS the title to the trade. You then must then pay the bank the monies owed on the trade to recieve the title. This can be difficult to swallow in some cases, but you must own the vehicle to recieve a value for it. We wish you great luck with your purchase. Dominick Salemi General Sales Manager

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