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Bertera Chevrolet

Palmer, MA

4.3
503 Reviews

1187 Thorndike Street

Palmer, MA

01069

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Showing 503 reviews

January 05, 2024

I had a very pleasant experience. Dee was very patient, Kayla was very nice and quick to response. Other staff were very nice and polite. My kids all love the car. And the price was r More

by Qun
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dee, Kayla, Jacob Mead
November 09, 2023

It was a very pleasant experience. My salesman Drake Bucknam was personable and knowledgeable. He was very patient with my unfamiliarity with all the technology in my new Trax and expl More

by joanne
Recommend Dealer
Yes
Employees Worked With
drake bucknam
November 03, 2023

It was a very pleasant experience. My saleman Drake Bucknam was personable and knowledgeable. He was very patient with my unfamiliarity with all the technology in my new Trax and expla More

by chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Drake Bucknam
October 25, 2023

Drake is always great to deal with. I would recommend him to anyone that is looking for a great experience. More

by chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drake Bucknam
September 29, 2023

I had a great experience, low pressure and very patient. Drake was absolutely awesome to deal with More

by Sue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drake Bucknam
Sep 30, 2023 -

Bertera Chevrolet responded

Thanks so much, Sue! We're happy to hear that Drake was able to exceed your expectations. We look forward to seeing you again for any future needs.

September 20, 2023

I'll tell everyone. Save your receipts. They'll tell your off free tires for life. Because the computer says you didn't go for your oil change. xxxxxxxx. I had problems More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeoff Hoyt, David Bonica, Andrea Lopes
September 05, 2023

This was the best experience I've had with a dealership ever. Drake kept me informed and made it a seamless process. He was low pressure and super easy to talk to . I woud recommend him to anyone looking f More

by johndoe123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drake Bucknam
Sep 30, 2023 -

Bertera Chevrolet responded

Thanks so much! Glad Drake offered such a positive experience. We look forward to bringing you the same great service in the future.

August 08, 2023

This dealerships customer service is horrible. They do not return calls, even after two attempts to contact them. I had to go to the dealer and pretty much got snubbed after spending fourth five t More

by Bboyer318
Recommend Dealer
No
Employees Worked With
Vinny Moretti, Jacob Mead
August 06, 2023

Seamless purchase from start to finish working with Brendan. No sales pressure, very professional which we appreciated. More

by beckyhicks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan casaletta
August 03, 2023

Drake was great to deal with. He was very courteous and communicated with me through the whole process More

by ken
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drake Bucknam
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