Bert Smith Subaru Volkswagen

We're a "two-baru" family thanks to Jared McDonald After much research, we determined a Subaru Forester would be the perfect replacement for our aging CRV. On the recommendation of close friends, we c After much research, we determined a Subaru Forester would be the perfect replacement for our aging CRV. On the recommendation of close friends, we chose to start our search with Jared McDonald of Bert Smith and could not have been more pleased or satisfied with his friendliness, knowledge, lack of pressure and willingness to do whatever it took to get us the car we wanted at a fair cost and trade-in value. Past car shopping has rarely been enjoyable, but after such a smooth, easy, non-stressful experience buying a car from Jared we knew we had found "our guy and would return to Jared next time. We tend to keep our cars 12-15 years and stagger purchases, but a little over a year after buying the Forester, we decided it was finally time to replace our 18 year old Acura TL. There was no question that we would go back to Jared McDonald at Bert Smith to purchase an Outback, and history repeated itself. Jared was the ultimate professional and made the process quick and painless. In both instances Jared had his work cut out for him to check off all the boxes in our wish list, but he searched until he found exactly what we wanted both times and had the cars brought in from other dealerships, which we greatly appreciated. Without hesitation we highly recommend Jared McDonald and Bert Smith for outstanding customer service in all regards. More

Very helpful! I had to turn my TDI into the dealership in April and was not sure whether to buy another vw. After working with Leo, he found us the Alltrack in the I had to turn my TDI into the dealership in April and was not sure whether to buy another vw. After working with Leo, he found us the Alltrack in the color and interior I wanted and even threw in tinted windows after just two days of me asking him. The closing went quick and we had a great experience! More

Great! Darryl was very helpful and honest. I wasn't expecting to come out with a brand new car that day and well.. I though wrong. It was worth it and for a Darryl was very helpful and honest. I wasn't expecting to come out with a brand new car that day and well.. I though wrong. It was worth it and for a great price! More

Great experience and highly recommend! Everyone was incredibly helpful throughout the entire process. Also, Darryl waited for me even after the dealership closed so t and highly recommend! Everyone was incredibly helpful throughout the entire process. Also, Darryl waited for me even after the dealership closed so that a family member could drive and park my old vehicle at home and bring back the tag to use on my new vehicle. Darryl went above and beyond! More

Darryl is awesome! Darryl is extremely patient and went well above my expectations for a sales consultant. His knowledge of the VW brand and his honesty went along way w Darryl is extremely patient and went well above my expectations for a sales consultant. His knowledge of the VW brand and his honesty went along way with me I'm incredibly happy I got to work with him! If you find yourself at Bert Smith VW in St. Petersburg, FL ask for Darryl! More

Excited with a great dealership process From the first conversation to driving off the lot the entire process was professional and comfortable. Never was pressured in any part of the process From the first conversation to driving off the lot the entire process was professional and comfortable. Never was pressured in any part of the process. I worked with two salespeople Anne Hodges and Darryl Phillips both were helpful and professional. Also Anne was nice enough to get me from the airport along with getting me some lunch while finishing up some paperwork. Just want to say once again thanks for the easy experience and I look forward to doing business with you again. More

Great experience My car buying experience was very positive. Jared was very knowledgeable and helpful every step of the way. I would recommend Jared to my friends and My car buying experience was very positive. Jared was very knowledgeable and helpful every step of the way. I would recommend Jared to my friends and family. More

They have always been so helpful They too the time to help me pick the right car for me. They are always available by phone when I have questions. I felt they really cared about me. M They too the time to help me pick the right car for me. They are always available by phone when I have questions. I felt they really cared about me. Making sure my selection was the right one for me. More

Great service I am pleased with the service I received from Jared and his team. I love my Outback will use Bert Smith again in the future. I am pleased with the service I received from Jared and his team. I love my Outback will use Bert Smith again in the future. More

TOP NOTCH! Spectacular Service! Perfect product! Friendly and well educated staff who value their customers and their cars making it genuinely an excellent exper Spectacular Service! Perfect product! Friendly and well educated staff who value their customers and their cars making it genuinely an excellent experience! Ask for Jared as he is helpful, thoughtful, fair and has the willingness to get the job done for you!! More