Bergstrom Chevrolet Volkswagen of Green Bay
Green Bay, WI
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No one would call us back; not the salesman, nor the business manager UNTIL I called to say that we'd gotten our insurance check from the accident that my husband was in, which totalled our vehicle. Wee business manager UNTIL I called to say that we'd gotten our insurance check from the accident that my husband was in, which totalled our vehicle. Weeks went by, and I left messages as often I could to update Bob Bittner or Bill Sullivan as to the status of our insurance check. When I did call either one of these people, I got their voicemail, left messages, and no return call as I stated until we could go and give them the balance of the vehicle we picked out. I was not impressed at all. Poor business relations/practice. It just felt like they didn't care one iota. We will think twice before coming bacl to your place if business. Don't bother calling us. Will not answer our phones. Deal is done. More
Good selection of vehicles and pretty helpful people. Great service department. Closers are pretty helpful in financing. Vehicle prices are crazy right now due to shortages and demand. Great service department. Closers are pretty helpful in financing. Vehicle prices are crazy right now due to shortages and demand. More
We drove in the lot and found the cars, price and mileage in one area that we could get out and walk between the cars with ease and comparison shop. The sales person was very helpful and we did not feel pres in one area that we could get out and walk between the cars with ease and comparison shop. The sales person was very helpful and we did not feel pressured at anytime. We found the right car at the right dealership. Worth the drive from Appleton. More
The buying experience felt kind of forced.The salesmen The buying experience felt kind of forced. The salesmen kept asking whether or not I wanted to buy the car. I ultimately did, but because it was what The buying experience felt kind of forced. The salesmen kept asking whether or not I wanted to buy the car. I ultimately did, but because it was what I wanted not because the dealership experience was great. After buying the car I asked for it to be looked at because it has a slightly shake on the highway. They claim nothing is wrong. It’s still doing the same thing and Im not happy. Pretty sure the brakes are slightly warped and there’s a chopped tire causing the slight shake. They wrote my diagnosis off as nothing because I’m not a tech. If they care about their customers I hope they read this and help me through this. More