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Bergstrom Chevrolet Volkswagen of Green Bay

Green Bay, WI

4.5
369 Reviews

2700 S Ashland Ave

Green Bay, WI

54304

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Showing 369 reviews

June 26, 2021

Was very pleased with how I was treated with my search for a vehicle. More

by Bob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christi Ellis
Jul 09, 2021 -

Bergstrom Chevrolet Volkswagen of Green Bay responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Broadway Automotive Team

June 25, 2021

No one would call us back; not the salesman, nor the business manager UNTIL I called to say that we'd gotten our insurance check from the accident that my husband was in, which totalled our vehicle. Wee More

by barbapril2
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Bittner and Bill Sullivan
Jun 29, 2021 -

Bergstrom Chevrolet Volkswagen of Green Bay responded

We appreciate you reaching out, as it is very important to our team that each customer has a top experience. We are very sorry to know we did not meet this for you. Your comments are very important to us and have been sent to our leadership team for their review and our future improvement. Thank you!

June 25, 2021

Good selection of vehicles and pretty helpful people. Great service department. Closers are pretty helpful in financing. Vehicle prices are crazy right now due to shortages and demand. More

by 21BHG21BHG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot
Jul 09, 2021 -

Bergstrom Chevrolet Volkswagen of Green Bay responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Broadway Automotive Team

June 25, 2021

Just purschased new 2021 vechical , was very pleased with service , and the cars I have bought through the years from them ! More

by Burbeybobbie25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Lodl
Jul 09, 2021 -

Bergstrom Chevrolet Volkswagen of Green Bay responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Broadway Automotive Team

June 25, 2021

Great service and fair prices while looking for a low mileage used vehicle. More

by annaspitzer1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Vandersteeg
Jul 09, 2021 -

Bergstrom Chevrolet Volkswagen of Green Bay responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Broadway Automotive Team

June 25, 2021

We drove in the lot and found the cars, price and mileage in one area that we could get out and walk between the cars with ease and comparison shop. The sales person was very helpful and we did not feel pres More

by penny.juja
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christi Ellis
Jul 09, 2021 -

Bergstrom Chevrolet Volkswagen of Green Bay responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and we are glad to hear that was the case for you on your recent visit to Broadway Automotive - on Ashland Avenue. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, The Broadway Automotive Team

June 24, 2021

True to their word, honest, and pleasant to work with. No hesitation buying another vehicle from them. More

by benboypc2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Vandersteeg
Aug 11, 2021 -

Bergstrom Chevrolet Volkswagen of Green Bay responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Broadway Automotive Team

June 24, 2021

Fast, friendly service and very welcoming staff who listened to my needs and provided the best car buying experience I’ve ever had! More

by zebm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Aug 11, 2021 -

Bergstrom Chevrolet Volkswagen of Green Bay responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Broadway Automotive Team

June 24, 2021

They're nice but isn't truthful about everything which I wouldn't go back to More

by timweizer79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal
Jun 25, 2021 -

Bergstrom Chevrolet Volkswagen of Green Bay responded

Tim, we are very sorry to hear you didn't feel completely satisfied with your experience. Your satisfaction is very important to us, and your comments have been sent to our leadership team for their review and our future improvement. If you feel so inclined, please reach out to our sales manager, Dave Mertens, at 920-498-6666. Thank you!

June 24, 2021

The buying experience felt kind of forced.The salesmen The buying experience felt kind of forced. The salesmen kept asking whether or not I wanted to buy the car. I ultimately did, but because it was what More

by BFUNKY1011
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis (DJ) Johnsen
Jun 25, 2021 -

Bergstrom Chevrolet Volkswagen of Green Bay responded

The Broadway team appreciates your feedback, and are very sorry to hear you have reservations about your experience. Your satisfaction is very important to us, and your comments have been sent to our leadership team for their review and action. Thank you!

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