Bergstrom Chevrolet Volkswagen of Green Bay
Green Bay, WI
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This is an honest dealership. If they say something, they mean it. Was the car perfect that we bought? Sadly, no. But they fixed it when issues were discovered. If they say something, they mean it. Was the car perfect that we bought? Sadly, no. But they fixed it when issues were discovered. More
We were able to purchase a truck from Broadway, however the experience with Bob was disappointing after he had made the sale. He was absolutely pushy during the selling process, but we chalked it up as he the experience with Bob was disappointing after he had made the sale. He was absolutely pushy during the selling process, but we chalked it up as he was in sales. His tone changed after he knew we were buying the truck. We picked up the truck and it was dirty on the inside and out. My aunt actually found french fries within the seat of the truck. The bed of the truck had wood chips in the back, dirty seats and grim on the dash and doors. Bob said "all nice and detailed for you". He called OnStar for us and then left. He showed us no features within the radio, heated steering, Bluetooth, etc. We were so taken back how quickly he ditched us after the sale we really didn't know what to say. We have a 40k truck in our driveway and should be excited about it, but we have an extremely bad taste in our mouth solely based on the experience picking up our truck. Email address wrong on purchase agreement so my husband can't even install the app recommend for his truck. More
Worked with Mason and he is not one of those pushy salesman and helps you out even if he is busy. makes buying a little easier that way salesman and helps you out even if he is busy. makes buying a little easier that way More
Mason our sales rep was okay. I purchased a 2016 Lincoln Navigator and was disappointed when we got the vehicle. Nothing was topped off, ie.. gas, wiper fluid car was not washed o I purchased a 2016 Lincoln Navigator and was disappointed when we got the vehicle. Nothing was topped off, ie.. gas, wiper fluid car was not washed or detailed. I would have like the car to look bran new even if it was used. I spent a lot of money on this SUV. More
The service was great. I felt that i was taken car of in a proper way and they cared about me and my service and I wasn’t just another customer. I felt that i was taken car of in a proper way and they cared about me and my service and I wasn’t just another customer. More
Excellent customer service! ! Christina did everything she could to get me into the car I wanted at a fair price dispute the crazy market right now!! ! Christina did everything she could to get me into the car I wanted at a fair price dispute the crazy market right now!! More