Berglund Toyota
Lynchburg, VA
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445 Reviews of Berglund Toyota
Purchase Great salesman! The worst experience is this survey and forcing me to come up with 25 words when all I'm trying to convey is that James Marshall handl Great salesman! The worst experience is this survey and forcing me to come up with 25 words when all I'm trying to convey is that James Marshall handled my process professionally and made me a satisfied customer. Hence the review "great salesman". More
Great job Really good customer service. Come out to let me know everything they were in the process of doing to my vehicle. Went over everything with me afterwa Really good customer service. Come out to let me know everything they were in the process of doing to my vehicle. Went over everything with me afterwards and even gave me advice regarding information about future maintenance needs. More
Very good Fit me in same day I called for warranty maintained.I was in and out in a reasonable period of time and the people were friendly and helpful. Fit me in same day I called for warranty maintained.I was in and out in a reasonable period of time and the people were friendly and helpful. More
Vehicle towed in Saturday morning and ready before 3 PM. Rav towed in Saturday morning with unknown vibration. Vehicle repaired and schedule service performed by 3PM. Amazing service and great communication. Rav towed in Saturday morning with unknown vibration. Vehicle repaired and schedule service performed by 3PM. Amazing service and great communication. Very pleased with the personal attention by Randy in service dept. More
Excellent sales experience I attended the first hour of the special invitation event at Berglund Toyota this past Friday (14 Dec). At the time my wife and I were only mildly int I attended the first hour of the special invitation event at Berglund Toyota this past Friday (14 Dec). At the time my wife and I were only mildly interested in a new vehicle. We own two Prius vehicles (2008 and 2013 Plug-in) and were very happy with both cars. However, I did wish to see the new Camry Hybrid. Mr. Johnston Pollard, Jr., showed me one that matched our option preferences. This past Monday, June and I came together to look the car over again. Mr. Pollard was the consummate friendly, professional sales person. We took a test drive and were sold on the vehicle. My wife and I had tickets for an event at 4p and could not cancel them, so Mr. Pollard and the Berglund staff got us out by 4p, and said we could finish up the process after 6p. We drove the car home that evening and are very pleased with it. I very much appreciate the dedication of all staff involved in working with our schedule and for providing excellent customer service. More
Nothing above average I have owned Toyota's for many years. This dealership is just average in my opinion. They do not go above and beyond the call of customer service du I have owned Toyota's for many years. This dealership is just average in my opinion. They do not go above and beyond the call of customer service duty. Probably because they are the only Toyota dealer in Lynchburg. More
Terriffic Place - Wonderful People!! I have bought a number of cars from Berglund dealerships over many years. So I already had high expectations when I started working with Berglund To I have bought a number of cars from Berglund dealerships over many years. So I already had high expectations when I started working with Berglund Toyota on a used car purchase. Even these high expectations were far exceeded! Stan Shields was curteous, helpful and enjoyable to work with. Sinercerely he is a proffessional in every good sense of the word. The rest of the team there made the whole process fast, easy and frankly enjoyable. Joyce Whalen made the financing and final transaction at total breeze.... I would look here again first for my next used car. Thanks for the wonderful experience! Highly Recommended! More
Serviced 2017 Prius My 2017 Prius has been serviced by Berglund several times over the past two years. I find their service very satisfactory. I would highly recommend My 2017 Prius has been serviced by Berglund several times over the past two years. I find their service very satisfactory. I would highly recommend their service department. More
wonderful I had a very pleasant experience with Berglund, from the sale person(Shawn) to the office loan person(Joyce) wonderful people easy to talk to and they I had a very pleasant experience with Berglund, from the sale person(Shawn) to the office loan person(Joyce) wonderful people easy to talk to and they work hard to make sure you are happy and pleased. Way to go Berglund...... More
Excellent Service Always friendly and willing to accommodate. I'll be buying my new Rav 4 shortly and it will be from Berglund . Let me know when the new 2019 is in. Always friendly and willing to accommodate. I'll be buying my new Rav 4 shortly and it will be from Berglund . Let me know when the new 2019 is in. More