Berglund Toyota

It only takes one bad experience to completely ruin your It only takes one bad experience to completely ruin your view on a business. Sadly that happened today and I will not be purchasing my next vehicle It only takes one bad experience to completely ruin your view on a business. Sadly that happened today and I will not be purchasing my next vehicle from here. SHOPPERS BE WARNED. I have purchased two cars previously from Berglund Toyota and had great experiences. Today David Agosta turned me against returning to Toyota Berglund for future business. As a sales person I understand it is your job to buy a car at the lowest possible price and sell a car at the highest and then of course bartering is expected. What isn’t expected is attitude from a sales person. David learn how to speak to a potential customer with basic curtesy. Learn to listen without rolling your eyes. Don’t interrupt someone while they are speaking, and lastly treat everyone with RESPECT. While I may have appeared to you as a young female that lacked the basic understanding as to how this business works, you were wrong and I was insulted. Learn to be better. Whoever is David’s manager needs to have a serious talk with him about customer service etiquette. More

Very positive experience. Had not purchased a vehicle since 2000. Was nervous, but Anthony was patient, informative, went out of his way to make me feel more at ease and helped to make the process qui since 2000. Was nervous, but Anthony was patient, informative, went out of his way to make me feel more at ease and helped to make the process quick and painless. I love my Toyota Highlander. More

I was very pleased with Stan Shields he never pressured me just helped me. I would recommend you ask for him if you get vehicle me just helped me. I would recommend you ask for him if you get vehicle More

When my wife and I visited the dealership, we were welcomed. The salesman went through some used Camrys and a new on that was coming in in two weeks. We decided on the new one and it came in in only t welcomed. The salesman went through some used Camrys and a new on that was coming in in two weeks. We decided on the new one and it came in in only two days. More

Bought two new Toyota’s 2021 Tacoma limited , 2021 RAV4 xle basically 5 weeks apart , working with Stan Shields was beyond a pleasure !! Wonderful Christian man.. highly recommend him!! xle basically 5 weeks apart , working with Stan Shields was beyond a pleasure !! Wonderful Christian man.. highly recommend him!! More

Quick and efficient! They were the only dealership around willing to work with me to get the car I needed. I had already sold my car and needed a new car ASAP. willing to work with me to get the car I needed. I had already sold my car and needed a new car ASAP. More

As a first time Toyota owner, I was very pleased with the sales experience. I worked with Mironda Ray and was very pleased with her professionalism, knowledge, and attentiveness to completing the process wi sales experience. I worked with Mironda Ray and was very pleased with her professionalism, knowledge, and attentiveness to completing the process without distractions. More

I purchased a car from Berglund Toyota on Jan 22, 2021. It was a great experience, the sales team was knowledgeable and great to get along with. My sales rep James Warner was extremely helpful. I notice It was a great experience, the sales team was knowledgeable and great to get along with. My sales rep James Warner was extremely helpful. I noticed the car had a small ding on the side below the gas tank and they rushed to get it fixed that same day! I look forward to dealing with them in the future! More

Sales Review - Geoff Garcia The sales experience work with Geoff Garcia was among the most pleasant I have ever experienced. This is the third vehicle purchased through Geoff. The sales experience work with Geoff Garcia was among the most pleasant I have ever experienced. This is the third vehicle purchased through Geoff. Geoff was fully attentive to our needs especially with respect to the need for pandemic social distancing during the sales and delivery process. Geoff brought a vehicle to our home for the test drive. Once we decided on a make and model, Geoff found the car matching our needs the same day. Geoff and Shane (Finance Dept) processed the purchase documentation and brought everything we needed to us - again at home. More

Great experience over all. John was wonderful! As a first time car buyer, this proccess was wonderful & enjoyable! Highly recommend this place & the employees there! time car buyer, this proccess was wonderful & enjoyable! Highly recommend this place & the employees there! More