Berglund Toyota
Lynchburg, VA
Filter Reviews by Keyword
By Type
445 Reviews of Berglund Toyota
Takata Recall replacement The service i received was exceptional The customer service i received was wonderful. My cars airbag was fixed in less time than i was quoted The service i received was exceptional The customer service i received was wonderful. My cars airbag was fixed in less time than i was quoted More
Oil change & tire rotation ought not cost $100 I was badly surprised to be charged $100 forvoil changecand tirecrotation. I expected half that price. Perhaps i could havecasked or tge clerk could h I was badly surprised to be charged $100 forvoil changecand tirecrotation. I expected half that price. Perhaps i could havecasked or tge clerk could have told me the cost upfront. Especially after she told me i would wait 2 hours! More
Wonderful! I wouldn't bring my car for an inspection anywhere else. Super helpful and great customer service! Definitely trustworthy people. Helpful to a girl wh I wouldn't bring my car for an inspection anywhere else. Super helpful and great customer service! Definitely trustworthy people. Helpful to a girl who doesn't know much about cars. More
25000 miles service Everything was done to our satisfaction. Todd was a good help in explaining things that we needed to know about for the future servicing of our 2017 Everything was done to our satisfaction. Todd was a good help in explaining things that we needed to know about for the future servicing of our 2017 Avalon. Thanks a lot More
Great dealership to work with!! The salesman was knowledgeable and helpful. He took time and went over the vehicle and answered all my questions. It was a smooth transaction and I hi The salesman was knowledgeable and helpful. He took time and went over the vehicle and answered all my questions. It was a smooth transaction and I highly recommend Berglund Toyota! More
Employees were rude and showed no customer service skills. The service department has a lack of of customer service skills and friendliness. Never said thank you or showed they were pleased to have my busine The service department has a lack of of customer service skills and friendliness. Never said thank you or showed they were pleased to have my business or wanted to answer my questions. More
Next time I need a new car, Berglund Toyota! Berglund oak Ridge Toyota was an absolute pleasure to do business with. Non intrusive salesman, and fast and friendly service! I tould my wife, the ne Berglund oak Ridge Toyota was an absolute pleasure to do business with. Non intrusive salesman, and fast and friendly service! I tould my wife, the next car I wish to buy would be the Toyota Camry 4 door sedan, and Berglund Toyota would be the first dealership I want to contact. So to summarize, if you're in the market for a new or used car, you can't go wrong with Berglund Oak Ridge Toyota! I give Berglund Toyota a 6 out of 5 stars! ?????? More
State inspection Courteous, helpful, fast, service friendly. Suggested further service options. Loved that my inspection was free because I bought from Berglund Toy Courteous, helpful, fast, service friendly. Suggested further service options. Loved that my inspection was free because I bought from Berglund Toyota! I dropped off and appreciated the ride to work and back to the dealership. More
Good job My only criticism is that I was told, 3 or 4 days in a row, that my car would be done by the end of the day, and it wasn't. Everyone was very nice, bu My only criticism is that I was told, 3 or 4 days in a row, that my car would be done by the end of the day, and it wasn't. Everyone was very nice, but it would be helpful if the customer service reps and mechanics communicated better, so I would not have been told the car would be ready each day when, as I was later told, it hadn't even been started yet. But they gave me a small discount and the mechanical issue was fixed, which is why I gave 4 stars. I would still refer others to this dealership. More
Car inspection Work done in a timely manner. Was taken care of. Did not have to wait very long for car inspection to be done. They took care of minor wiper blade f Work done in a timely manner. Was taken care of. Did not have to wait very long for car inspection to be done. They took care of minor wiper blade fix. More