Berglund Toyota

We are repeat customers and have always received excellent service. Love our new RAV. Special thank you to Jamey Arthur. He is awesome and works hard to ensure his customers are happy. excellent service. Love our new RAV. Special thank you to Jamey Arthur. He is awesome and works hard to ensure his customers are happy. More

Some info left out, good overall experience Decent overall experience. Everyone I talked to was nice, and professional. Purchased a used 2017 Ram truck, had nice features and stuff to like, look Decent overall experience. Everyone I talked to was nice, and professional. Purchased a used 2017 Ram truck, had nice features and stuff to like, looked pretty nice. They made sure I saw the CarFax. They had the truck cleaned and detailed, and filled up with gas for me when I picked it up, so I didn't have to worry about the first wash and tank of gas, which I thought was a nice touch for sure. Only thing I really have a problem with is there were a few things they could have been a little more up front about. I test drove the truck during the day light, and ended up buying it. I could not take it home that day due to a recall which was to be fixed two days later. I picked it up after I got off work two days later, and that night I went out in the truck. At that point I turn on the lights, because for some odd reason the lights were set to "off" instead of "auto". I thought it was odd because a truck that new has daytime run lights, etc, and why set it to off instead of just leaving it on auto? I soon found out. The truck "dings" every minute or two when the lights are on, telling me a parking light is out. There is no light out. After doing some research it appears this means a socket needs replacing, or it will forever think a light is out and ding incessantly. So the fact that the lights were set to "off" tells me they knew about this, and just left it on "off" so it wouldn't ding and bother anyone, and it would be off the lot and sold, and the new owner would be stuck with taking the truck in somewhere to get the socket identified and replaced. That is my main issue. On a much less annoying note, the truck also has a large scratch on the back of the cab where you can't really see it, which I just purchased a touch up paint pen from Ram/Mopar to fix/cover the scratch, as it is so bad I worry it will rust. All in all, I think the dealership is a pretty decent one. I just think they could have been a little more up front about a few things, mostly the "parking light out" issue, as that seemed very deceptive to me once I discovered the problem existed. More

Buying a new truck I was in need of a new truck and stopped by the lot and they had just what I was looking for and John was able to help with the entire process. I am v I was in need of a new truck and stopped by the lot and they had just what I was looking for and John was able to help with the entire process. I am very pleased with my new truck. More

Takes to long to purchase a vehicle Reduse purchaseing time. Purchasing a vehicle should not take 5 to 6 hours to buy. Past salesman had a problem with us using present salesperson Reduse purchaseing time. Purchasing a vehicle should not take 5 to 6 hours to buy. Past salesman had a problem with us using present salesperson More

Amazing We didn’t expect the kind of professionalism we received at Berglund Toyota. We previously purchased new cars at Lynchburg Mazda and the Toyota experi We didn’t expect the kind of professionalism we received at Berglund Toyota. We previously purchased new cars at Lynchburg Mazda and the Toyota experience we had put them to shame. Not only was the service excellent but we also knew we walked away we the best possible deal. More

AWESOME Best experience ever. Thank you I love it. Not used to getting a new vehicle My co workers even want my new car😂 thank you so much again Best experience ever. Thank you I love it. Not used to getting a new vehicle My co workers even want my new car😂 thank you so much again More

New purchase Friendly informative knowledgable and honest.customer service is always helpful.nobody is pushy or overbearing.they where willing to find a vehicle an Friendly informative knowledgable and honest.customer service is always helpful.nobody is pushy or overbearing.they where willing to find a vehicle and bring to this location if we could not find what we wanted. More

Great service, helpful knowledgeable staff All the people I worked with were very helpful and knowledgeable. Great place to go to find a car. Staff was honest and upfront with any flaws in used All the people I worked with were very helpful and knowledgeable. Great place to go to find a car. Staff was honest and upfront with any flaws in used vehicles. More

Professional and polite. As usual Franklin Taylor did a superior job of locating the vehicle I was looking for. His knowledge and expertise are second to none. He is eas As usual Franklin Taylor did a superior job of locating the vehicle I was looking for. His knowledge and expertise are second to none. He is easy to work with and very conscientious. More

Excellent Went above and beyond definitely a great dealership with great people. Would recommend and will look to purchasing future vehicles here in the future. Went above and beyond definitely a great dealership with great people. Would recommend and will look to purchasing future vehicles here in the future. Thank you. More