Berglund Luxury Roanoke
Roanoke, VA
Filter Reviews by Keyword
By Type
924 Reviews of Berglund Luxury Roanoke
Excellent Service I'm very impressed with the service I received at this dealership. In particular, I like to thank Brennon Viele who very kindly arranged a ride for me I'm very impressed with the service I received at this dealership. In particular, I like to thank Brennon Viele who very kindly arranged a ride for me to pick up my car and explained everything about my Infiniti G37x. He is very knowledgeable and a kind person. Also, I had a great time chatting w/ Mark (person who gave me the ride) and he was very professional too. Thank you folks and Happy Holidays! More
customer service tammy is great to work with kept me updated and very nice personality. quality of service was next to the best I have had yet tammy is great to work with kept me updated and very nice personality. quality of service was next to the best I have had yet More
Service satisfaction When I first moved to Christiansburg in July 2009, you were the closest Volvo dealership. The service has always been excellant. Your employees are When I first moved to Christiansburg in July 2009, you were the closest Volvo dealership. The service has always been excellant. Your employees are friendly and knowledgeable. I'm so impressed with your service and personnel that even though I have moved to North Carolina, a 2 1/2 hour drive away, I continue to take my car to you for servicing or any problems that may occur.. When I purchase my next Volvo, it will be from you knowing I will get the best care for my car. More
Excellent service! I’m always amazed at the knowledge base of Brennon when it comes to our INFINITI. He explains things clearly and is always accommodating and courteous I’m always amazed at the knowledge base of Brennon when it comes to our INFINITI. He explains things clearly and is always accommodating and courteous. More
Excellent Clean facilities new what I wanted and took the time to get the deal done right the first time. Got the Mercedes that my wife wanted with no problems Clean facilities new what I wanted and took the time to get the deal done right the first time. Got the Mercedes that my wife wanted with no problems. More
Honest, responsive, above & beyond I’d been getting the runaround from another dealership before reaching out to Berglund, and from the very first phone call with Sonia, it was an amazi I’d been getting the runaround from another dealership before reaching out to Berglund, and from the very first phone call with Sonia, it was an amazing experience. She was incredibly responsive, put a very fair deal together on our new vehicle purchase which included trading in our existing vehicle, and throughout the entire process she literally continued to exceed my every expectation. I wish every car buying experience could be this good! More
Could not have been better! Scheduling appointment very easy. All service staff very efficient & friendly(upbeat). Did everything the way it should be done. Almost too good to Scheduling appointment very easy. All service staff very efficient & friendly(upbeat). Did everything the way it should be done. Almost too good to believe. Keep up the great work. More
Outstanding These guys (Mark and Dean) are the reason that I left Audi and BMW behind. Class acts. I couldn’t be happier and more impressed with their approach a These guys (Mark and Dean) are the reason that I left Audi and BMW behind. Class acts. I couldn’t be happier and more impressed with their approach and professionalism. I’m sure I’ll buy again... More
It was quite amazing. My mom bought me a 2013 Mercedes Benz c300 for my first car. It was very affordable, and drives like an absolute charm! Tina Stragand was the best!! My mom bought me a 2013 Mercedes Benz c300 for my first car. It was very affordable, and drives like an absolute charm! Tina Stragand was the best!! More
Fantastic experience! Working with Ryan was the best car buying experience I’ve ever had. He’s extremely knowledgeable about the cars he sells and working with the finance Working with Ryan was the best car buying experience I’ve ever had. He’s extremely knowledgeable about the cars he sells and working with the finance department was a breeze. I walked away feeling I got a fair price for my trade and the best price on my new car. I’d recommend Berglund Luxury to anyone! More