Berglund Luxury Roanoke
Roanoke, VA
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924 Reviews of Berglund Luxury Roanoke
Great Overall Purchase Sonia and Ryan were awesome to work with and always had the answers to any questions that came up. They made the buying process smooth and seamless. Sonia and Ryan were awesome to work with and always had the answers to any questions that came up. They made the buying process smooth and seamless. I would highly recommend them for your next purchase! More
Outstanding! This was truly the best car buying experiences I have had. From beginning to the end of process everyone was just wonderful. Each representative was p This was truly the best car buying experiences I have had. From beginning to the end of process everyone was just wonderful. Each representative was patient and through, it was a long day but they made it pleasant. More
Good experience. No hassles, just business We were interested in the offer we had received to turn in our leased Volvo before the full term for another Volvo. Joe and Brandon covered all the d We were interested in the offer we had received to turn in our leased Volvo before the full term for another Volvo. Joe and Brandon covered all the details with us to help us with our decision. We were pleased that all the irritants we had with the earlier Volvo we had leased had been addressed with the new model. Brandon did a good job of covering many details and responding to our questions. More
Wonderful Our experience was wonderful, the salesman knew the car well & super helpful & the sales manager was willing to help us the best she could. Amazing! Our experience was wonderful, the salesman knew the car well & super helpful & the sales manager was willing to help us the best she could. Amazing! More
Service staff The service staff is always helpful and friendly and they always go out there to make sure that I am taken care of. No matter what my problem is they The service staff is always helpful and friendly and they always go out there to make sure that I am taken care of. No matter what my problem is they are always there to help!!! More
Professional Service I called in for several A and immediately got an appointment. I brought in my car and picked up a loner vehicle. Received a call several hours later t I called in for several A and immediately got an appointment. I brought in my car and picked up a loner vehicle. Received a call several hours later that my car was ready. Paid for the service and was on my way. Excellent service! More
Concierge service What a great car buying experience. Tina had 4 vehicles all lined up and ready for me to test drive. She explained all options and highlights of each What a great car buying experience. Tina had 4 vehicles all lined up and ready for me to test drive. She explained all options and highlights of each vehicle to me. She suggested I drive my top choice for a couple days to be sure I was happy with it. I loved the Volvo XC60 but the one issue I had was the interior color wasn’t practical as a dog owner. My fist choice of color and interior turned out to be a unicorn....very hard this find. Tina was not deterred. Within days she located one out of state and had it delivered for me. She managed to do it before Christmas which was an added plus!!! She was Top notch. Joe was great as we finalized our sale. He was very helpful explaining offers and options available. He was never pushy just informative. Brandon took the time to go over all the bells and whistles on my XC60. He answered all my questions. He made sure I knew everything I needed to, to have the best driving experience. Service was stellar from beginning to end. I am very pleased with my new Volvo! More
quick efficient and professional service 4th vehicle with this dealership. Exceptional service provided quickly and efficiently. Had a limited time for transaction and Tina made sure I wa 4th vehicle with this dealership. Exceptional service provided quickly and efficiently. Had a limited time for transaction and Tina made sure I was in and out quickly without feeling rushed. More
New Tires Jeremy and Laura have saved my relationship with Berglund. They go above and beyond and are always honest and helpful. They both understand the mult Jeremy and Laura have saved my relationship with Berglund. They go above and beyond and are always honest and helpful. They both understand the multitude of issues I have experienced with my Discovery & work hard to improve my perspective of Berglund & Land Rover. More
Excellent I have had my Mercedes serviced by this dealership for several years and I will continue to do so.. Tom Sloan. Service Manager, and Tammy Niles, Ass I have had my Mercedes serviced by this dealership for several years and I will continue to do so.. Tom Sloan. Service Manager, and Tammy Niles, Assist. Service Manager, are very professional, courteous, and go the extra mile to provide personal attention to my needs. More