Berglund Luxury Roanoke

short, sweet and to the point Had a quick check up of my SUV because I going to take it on it first road trip. Very prompt appointment ! My SUV was in and out in no time. Had a quick check up of my SUV because I going to take it on it first road trip. Very prompt appointment ! My SUV was in and out in no time. More

Great service 4 Tammy I the service department did a great when I called to schedule service. She verify the right part, price ,and that it was in stock. They she ma Tammy I the service department did a great when I called to schedule service. She verify the right part, price ,and that it was in stock. They she made an appointment for me to come in. When I arrived she greater me and called me by name and said that it had been a while since I had been in. She asure me that they would get it in and taKen care of. When it was complete she respected my time and got me in to the paperwork and got me out. After she thanked me for coming In she said just let me know when you need us. More

Great Service Advisor I took my car in to have a problem checked. Tim Riddle and the Volvo mechanics thoroughly checked all aspects of my car and did not find a problem bu I took my car in to have a problem checked. Tim Riddle and the Volvo mechanics thoroughly checked all aspects of my car and did not find a problem but found an explanation for what I had thread a problem. Instead of finding something to fix, they assured me my car was fine. I paid a minimal amount for all the time spent evaluating my car. Tim Riddle is the best! More

Efficient, respectful of my time, prompt appt scheduled Complimentary 20k service and even washed my car! Now I’m spoiled! Prompt appointment scheduled, efficient, polite, helpful, respectful of my time Complimentary 20k service and even washed my car! Now I’m spoiled! Prompt appointment scheduled, efficient, polite, helpful, respectful of my time (I waited), good snacks and immaculate bathroom. More

New seals on transfer case and transmission. I had a leak in the above area and it was fixed correctly the first time, as usual. My car was ready when promised and was cleaned and serviced very w I had a leak in the above area and it was fixed correctly the first time, as usual. My car was ready when promised and was cleaned and serviced very well. More

Berglund Infiniti service is top notch I’ve owned a lot of vehicles over the years, and had them serviced at dealers and independent shops. Berglund Infiniti is among my all-time favorite p I’ve owned a lot of vehicles over the years, and had them serviced at dealers and independent shops. Berglund Infiniti is among my all-time favorite places for vehicle service. Brennon is great to deal with, the service techs are knowledgeable and the price for the work is not cheap, but it is fair. Will continue to have my Infiniti serviced only here. More

Friendly and helpful Friendly. Use of a loaner car. Inspection done and car wash Each time I've been there has been a positive ecperience! I love my car!!! Friendly. Use of a loaner car. Inspection done and car wash Each time I've been there has been a positive ecperience! I love my car!!! More

Brennon is.the best service person! They are always so accommodating! I didn’t have an appointment and they worked me in right away! They even told me and fixed a recall that I had not They are always so accommodating! I didn’t have an appointment and they worked me in right away! They even told me and fixed a recall that I had not received notification for. More

State inpsection and service Great experience as always-gave me a loaner car while they serviced my vehicle and kept me posted on the progress and let me know when it was complete Great experience as always-gave me a loaner car while they serviced my vehicle and kept me posted on the progress and let me know when it was complete. More

40000 service for xc90 Always have the best service from Tim at Volvo. He alone is one the top reasons we buy our cars from this dealership. Yes consistent, honest, rememb Always have the best service from Tim at Volvo. He alone is one the top reasons we buy our cars from this dealership. Yes consistent, honest, remembers us and our needs, and kind. More