Benzel-Busch Motor Car

We have been dealing with Benzel Busch for many, many years. They have always been professional, courteous, knowledgeable and accomodating. Our sales person, Lino Cascardi was extremely helpful with years. They have always been professional, courteous, knowledgeable and accomodating. Our sales person, Lino Cascardi was extremely helpful with our puchase. He knew the car inside out, gave us a demonstration on every detail and was knowledgeable about all aspects of the car. He also informed us of numerous benefits in purchasing our car where we could receive credits for return purchaser, being a veteran, etc. The experience at Benzel Busch does not end with the purchase of a car. They always follow up to make sure you are satisfied with your purchase. They cover every detail. As far as their service is concerned they make it extremely convenient from making an appointment, dropping the car off, having a loaner available, letting you know the cost ahead of time and picking up your "clean" car at the end of the process. We would not think to go anywhere else but Benzel Busch Motor Car Corp for our next Mercedes. More

Our experience with this dealer was very good. We were recommended to Lino through someone we know. At first, we were looking to purchase a used mercedes benz. Lino showed us all our options. Then we d recommended to Lino through someone we know. At first, we were looking to purchase a used mercedes benz. Lino showed us all our options. Then we decided that it would be to our best interest to purchase a new car. Lino was very good and we never felt that we were being pushed or rushed into a deal. He helped us find something that fit our budget. We are very satisfied with the decision we made and will definitely recommend this dealership and our salesman Lino to our friends or anyone else who is interested in purchasing a mercedes benz. Our overall experience with Lino and the other members on the team was positive. Everyone was very friendly, courteous and professional. Thank you!! More

I had a great experience with this dealer from start to finish. Lino is a true professional which is hard to find in this industry. finish. Lino is a true professional which is hard to find in this industry. More

the dealership was very helpful and they sent us to the us open! The seats were front row! It was a greatd day. Very helpful with meeting our needs aand working on the terms of the lease us open! The seats were front row! It was a greatd day. Very helpful with meeting our needs aand working on the terms of the lease More

My overall experience was great. Giovanni was very helpful and made our experience simple and worth it. We would recommend this dealer and Giovanni. Giovanni answered our every question which persuade helpful and made our experience simple and worth it. We would recommend this dealer and Giovanni. Giovanni answered our every question which persuaded us to move forward with the vehicle. More

Giovanni offered us great personal service from the minute we walked through the door. No tricks, no side-stepping, just very straight-forward with every aspect of the buying process. The dealership wa minute we walked through the door. No tricks, no side-stepping, just very straight-forward with every aspect of the buying process. The dealership was not only able to beat the other offers that we had but exceeded the offers beyond what we were expecting. We were able to get the exact car we wanted with every option on our list. When taking delivery of the vehicle the paperwork was all ready for us to sign so that we would be able to drive away as soon as possible. Overall Giovanni and Benzel-Busch were great at meeting and exceeding our needs, they were very professional, and very focused on putting the customer first. I would definitely recommend Giovanni and Benzel-Busch to everyone I know. More

Michael was pleasure to deal with. Could just tell he was a straight shooter; no games. Put his best foot forward from the outset -- no "need to check with manager" or "what's the number I have to hit". was a straight shooter; no games. Put his best foot forward from the outset -- no "need to check with manager" or "what's the number I have to hit". Clear, concise answers and explanations -- I hate it when the sales guy are ambiguous with answers or worst they make it up and pretend they know more than they do. Don't expect them to know everything -- better to say "don't know but can find out". Not only was Michael's quote the best but he was on the ball with preparing the paperwork in advance, including getting insurance for the new vehicle so I didn't have to waste time. Went in to pick up the car a few days later. Took about 10 minutes to sign the papers. Was prepared not to buy the add ons but Deej was good. Not too pushy (although they're suppose to sell, that's their job). Ended up getting the lease end excess wear and tear coverage. Who knows if it'll end up being a good thing but at least it's eliminate 99% of the lease end excess wear and tear $ anxiety. Both Mike and Deej were excellent -- professional, friendly, not pushy, prepared. Combinations hard to find at car dealers. More

David offered transparent pricing, courteous service and a no pressure sales experience. My wife and I shopped nationally and were very pleased with our first new MB purchase. We custom ordered a new E350 a a no pressure sales experience. My wife and I shopped nationally and were very pleased with our first new MB purchase. We custom ordered a new E350 and David happily accomodated all of our last minute changes. He arranged a courtesy delivery for us through a local MB dealership. For those shopping nationally, obviously pricing is important. David offered competitive pricing with no hidden fees. His post-delivery service and follow-up was professional and much appreciated. We would happily purchase from David again. More

Peter leased me 3 RX's when he was at Lexus. When I decided to get a different car I called him right away. He gave me a fabulous quote and I leased my first Mercedes. When I went to the dealership t decided to get a different car I called him right away. He gave me a fabulous quote and I leased my first Mercedes. When I went to the dealership the receptionist was very pleasant and offered refreshments right away. Peter was terrific as always with everything ready for us to sign. Efficient as always. My husband was walking around the showroom and said to me maybe when should come back when his BMW 535 is up. Peter introduced us to Deej who explained everything about the car in detail and preset the car for me. When I got into the car I had everything I wanted down to my contacts on my phone preset. How easy it was to just turn on the car and go. Everyone was very helpful, friendly and courteous making my husband and I feel as if we were already part of the Benzel- Busch family. I look forward to a long relationship. More

John C. Meyer who works in sales for Benzel Bush in Englewood, NJ is an excellcent, competent, true to his word individual. He is knowledgable about their merchandise and inventory. He works well with Englewood, NJ is an excellcent, competent, true to his word individual. He is knowledgable about their merchandise and inventory. He works well with his customers and their personal needs for a safe, reliable vehicle. He truly goes the nine yards for customer satisfaction. I hope to continue my positive experience throughout my leasing experience with John. More