Benzel-Busch Motor Car

sallee is soooo sweet. not only drop dead beautiful physically, it as matched through out...super professional, but also compasionate...she IS human...please deal with her..if your a guy, be advised yo physically, it as matched through out...super professional, but also compasionate...she IS human...please deal with her..if your a guy, be advised your heart will be broken, but as far as car buying experience and professionalism, there is no other place to go to and no other car salesman or saleswoman to deal with...not only her but the WHOLE staff is amazing...they WILL treat you right, do the right thing, make things right if need be, the whole 9 yards...please...i employ you that if you are looking for a high end car, or a reputable used car, take my advice and call them and ask for Sallee and tell her JEF-TEK referred her...she IS one of a kind...you def wont be dissapointed... More

Benzel is the best for customer service & price. They are professional and knowledgable. I have bought many cars from them as well as sent many referrals. are professional and knowledgable. I have bought many cars from them as well as sent many referrals. More

My wife and I purchased a pre-owned E350 from the guys at Benzel Busch MB. We had a great experience and purchased the vehicle we wanted. To begin with you will notice Benzel Busch is unlike other dealersh Benzel Busch MB. We had a great experience and purchased the vehicle we wanted. To begin with you will notice Benzel Busch is unlike other dealerships in a number of ways. I found their inventory selection to be among the top quartile. I can only speak to the seletion and pricing of pre-owned because we were not in the market for a new vehicle. You will notice the listed prices are very aggressive verses the competition. You may actually wonder if maybe there's something wrong with the vehicles or you're not looking at apples to apples. Not the case. Benzel has a business model which I personally agree with & we never would have set foot in the dealership if their prices had been too high from the jump. We checked out two other dealerships during our process and one of them tried to charge us $1000 dollars more than the listed warranty extention. It was really strange. Anyway point being do your research, and go to Benzel. Keep up the good work fellas. More

I went in to purchase a CPO vehicle, apparently they I went in to purchase a CPO vehicle, apparently they thought I was not serious. No one even asked for my name and when I left the dealership again, I went in to purchase a CPO vehicle, apparently they thought I was not serious. No one even asked for my name and when I left the dealership again, no one even attempted to gain my contact information. Maybe because I was wearing jeans and a sweatshirt they believed I was unable afford such a luxurious vehicle? Well shame on them, I went to Mercedes Benz of Nanuet the same day, purchased the car I wanted, and had the most pleasurable buying experience of my life! In their defense, Phil and Jose were gentleman. I just believe that if they had been slightly more amicably towards price they would have sold me a car that day. I informed them I was a motivated buyer and they should have believed me. I felt unwelcome, and as a consumer I would not recommend buying from this establishment. More

I got a very good service from Joseph. Thank you! Just I got a very good service from Joseph. Thank you! Just the lady who explained me the technical specs was not knowledgeable enough about the car. I got a very good service from Joseph. Thank you! Just the lady who explained me the technical specs was not knowledgeable enough about the car. More

Positive buying experience via Internet till car delivered missing retractable cargo cover which was in the car interior description. Four emails sent asking for response about what to do or perhap delivered missing retractable cargo cover which was in the car interior description. Four emails sent asking for response about what to do or perhaps cover was removed during prep and simply not replaced. Absolute silence from dealer this was a 2011. Ml55 Mercedes . Very disappointed Otherwise prior to this would have given 5 stars Posted the above review on 12/26. On 12/27 Tim from dealership called was very apologetic. Stated he had located the cargo cover and would immediately fed x to me. Stated that Miss Pietri was usually very prompt in returning email, which in my experience during the transaction for purchase she was, but part of the time had been on vacation. Nonetheless in all fairness it was the week preceding Christmas but my first email was initiated on the 17 when I received car and my last was on Monday the 26th. All in all if cover is sent I will be placated as my overall experience at this dealer had definitely been handled efficiently and professionally and I was definitely very pleased with the car and the way it arrived(except that one small cargo cover,)which was a mistake anyone could have made. Will revise scoring once I receive the retractable cover. 29 December. Received follow up phone call from Miss Pietri, Benzel Bush, with apologies for my unanswered emails and informing me that she had been on vacation and someone should have informed me of same during her absence instead of the non response. She also inquired about the cargo cover and I promised to inform her when it arrived. 30 December FedX package from dealership with missing cargo cover arrived. Thank you Benzel Bush for correcting the minor issue of the missing cargo cover for my 2011 ML 55. Although initially I had reservations about purchasing a car over the Internet this transaction was a fairly simple process and the Mercedes is absolutely beautiful and exactly what I wanted from the exterior and interior colors to the options and were exactly as described on the web site. Would not hesitate to purchase from this dealer again and the price, customer service, transport, and attention to detail were outstanding. I was unable to procure a Mercedes with all of these features for this price locally and from the first phone contact to the last follow up all all of my concerns and questions were addressed professionally and with a straightforward friendly manner. Do not hesitate to do business with Benzel Bush, even over the Internet. You will not be disappointed. Satisfied customer (President, CEO Of medium sized Corporation) in South Carolina More

Our experience with this dealership was very good. The staff try very hard to please customers. Everyone was very courteous and welcoming. The price we paid for our new car was reasonable and the negotiat staff try very hard to please customers. Everyone was very courteous and welcoming. The price we paid for our new car was reasonable and the negotiation process was simple. We particularly wish to commend our sales representative, Joseph Simsek, for his hard work. From the beginning, Joseph did everything he could to make our experience pleasant. He has excellent communication skills and was always easy to reach, whether by phone or e-mail. Joseph also responded promptly to all enquiries. In sum, he exceeded our expectations in every way. More

From the moment we walked in we could tell that this dealership valued their customers. We were welcomed with friendly greetings from reception and an offer to relax with refreshments. We were seeking h dealership valued their customers. We were welcomed with friendly greetings from reception and an offer to relax with refreshments. We were seeking help in finding out more about the Lincoln they had for sale and our needs were quickly pinpointed and aligned with our salesman, Peter Poliandro. Peter took the time to see what we needed and then carefully detailed out the history on the car we were interested in, showing us all the features and taking us out for an enjoyable, informative test drive. Peter took care of every detail for us making sure our insurance company was updated and the financing was completed and ready for our pickup at a time that was suitable for us. Peter and Benzel-Busch made this the easiest most enjoyable experience possible and there is no doubt in our minds that although this dealership was not on our short list before it most cetainly will be on the top of our list for future purchases. More

Joseph was a pleasure to work with. He was very sincere and easy to talk to. He seems very trustworthy. We will definitely be going back for our next vehicle. and easy to talk to. He seems very trustworthy. We will definitely be going back for our next vehicle. More

A requisite for a strong, successful company is customer service, and Benzel-Busch meets and exceeds all expectations. I have been a customer for almost 10 years, and recently leased my newest vehicle. My service, and Benzel-Busch meets and exceeds all expectations. I have been a customer for almost 10 years, and recently leased my newest vehicle. My account representative, Joseph Simsek, worked with me, and I was so pleased with his professional and personable demeanor - he truly went above and beyond and I applaud his attentiveness and quick response time. He is patient, takes the time to listen, answers all questions, and goes the extra mile to make a customer happy. Deej, my Delivery Specialist, spent all the time I needed to learn my new vehicle's options, and her knowledge of the vehicles, along with her great personality, are to be commended. I highly recommend Benzel-Busch, Joseph Simsek and Deej - they exceed all expectations! More