Benzel-Busch Motor Car

Exceptional Customer Service! I.had been searching extensively for a pristine low mile e-class with all options. I found Benzel Busch via Auto Trader and mentioned I was 35 minutes I.had been searching extensively for a pristine low mile e-class with all options. I found Benzel Busch via Auto Trader and mentioned I was 35 minutes away, so not an easy trip. Their sales team, Jose, Kathy and Jason, gave me a verbal estimate on my trade and assured me I would not be driving to NJ just to haggle. They were professional, fair and knowledgeable. This was not my first auto purchase, but was easily the most pleasant experience ever. More

Very Pleased I was pleased with the Dealership and Salesman (Giovanni) who took the time to explain the car that I purchased and the friendliness of all the people I was pleased with the Dealership and Salesman (Giovanni) who took the time to explain the car that I purchased and the friendliness of all the people at Benzel Busch. More

AMAZING Sales rep. was beyond professional. Great knowledge and amazing attitude. Very clean dealership. I recommend this dealership to everyone. I felt Sales rep. was beyond professional. Great knowledge and amazing attitude. Very clean dealership. I recommend this dealership to everyone. I felt very comfortable there. I love my car. More

Superb From the moment I arrived with a flat tire all my needs were met and I was constantly informed of my progress while I waited in a very comfortable lou From the moment I arrived with a flat tire all my needs were met and I was constantly informed of my progress while I waited in a very comfortable lounge. More

John Powell embodies the white glove 5-star service @ B-B John Powell embodies the white glove 5-star service at Benzel-Busch. Everytime I get my GL-450 serviced, I ask for John Powell by name. He is my tru John Powell embodies the white glove 5-star service at Benzel-Busch. Everytime I get my GL-450 serviced, I ask for John Powell by name. He is my truck's doctor :) More

Knowledgable and Professional I brought my MB C300 2015 for recall check and some other issues, like water fluid, coolant and small problem with "tow door". I had an appoint I brought my MB C300 2015 for recall check and some other issues, like water fluid, coolant and small problem with "tow door". I had an appointment and my time was limited. I told David about all the issues with the car- he was very professional and pleasant. He was very attentive to all my needs. He checked and said I was almost due for an yearly service (wipers, fluids, oil) and organized it all at the same, saving me a trip ))) Everything was done by the time I had to go. Perfect timing. Great service. The car looked and felt great after service. I was happy to take care of all my issues in one visit! David Tangen was very polite, responsive to my needs and knowledgeable. Everyone else at the dealership was very great! I highly recommend this dealership and David Tangen! More

exceptional and professional keep on doing what you are doing, the whole staff was on target and express a sincere willingness to attend to my concerns the express service mana keep on doing what you are doing, the whole staff was on target and express a sincere willingness to attend to my concerns the express service manager , I think his name is Scott Bateman, was exceptional More

Excellent!! We have been working with Nancy for the past six years, Nancy was introduced to us by a great friend and former Mercedes' Manager. She is an excelle We have been working with Nancy for the past six years, Nancy was introduced to us by a great friend and former Mercedes' Manager. She is an excellent representative for Benzel Mercedes. We are all about service and honesty and Nancy is a person that tells it like it is. I recommend Nancy to any one who is interested in buying a Mercedes. She will find you the car you need and make sure you are happy. Just a genuine person!! Those quality are hard to find these days. The Tejada's More

New E350 I went to purchase a new E350. Everyone at the dealership was excellent. Pat Calpasso was very professional and friendly. I would highly recommend I went to purchase a new E350. Everyone at the dealership was excellent. Pat Calpasso was very professional and friendly. I would highly recommend Benzel Busch More

Great Experience Above and beyond is the best way for me to describe my experience at this dealership. Over the phone while I was in NY, I was able to negotiate a fair Above and beyond is the best way for me to describe my experience at this dealership. Over the phone while I was in NY, I was able to negotiate a fair price, arrange financing and register the automobile in my home state of NC. When I arrived in NJ to pick up the car everything was perfect and I was on my way in 45 minutes. Everyone was so helpful and friendly and could not do enough to help. More