Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Benzel-Busch Motor Car
Englewood, NJ
4,524 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,524 reviews
May 06, 2016
Feeling comfortable about my purchase I felt comfortable with the exceptional service that I was given and the complete outcome come from beginning to end when the car was delivered. I felt comfortable with the exceptional service that I was given and the complete outcome come from beginning to end when the car was delivered. I More
by ginger123
Employees Worked With
May 06, 2016
Service Team The entire service team at your dealership was exceptional during the entire service experience. It was extremely professional, courteous and exceede The entire service team at your dealership was exceptional during the entire service experience. It was extremely professional, courteous and exceeded my expectations. Thank you. More
by Joujak
Employees Worked With
Michael Markiewicz
May 04, 2016
Excellent service. Same day emergency service for a tire. I was able to drive in without an appointment and they took care of me immediately. They verified my tire and wheel coverage and had me back on the r I was able to drive in without an appointment and they took care of me immediately. They verified my tire and wheel coverage and had me back on the road within 1 1/2 hours. The wifi in the lounge enabled me to work remotely while I was waiting. Great dealership, wonderful employees! Highly recommend More
by Blake26
Employees Worked With
Scott Bateman
May 03, 2016
Fantastic Experience! Lou was a pleasure to work with. He was responsive, thorough and made the car buying process easy. This is the first Mercedes I bought from Benzel-Bus Lou was a pleasure to work with. He was responsive, thorough and made the car buying process easy. This is the first Mercedes I bought from Benzel-Busch and look forward to buying many more! More
by don droppo
Employees Worked With
May 02, 2016
great Larry took care of everything, service, pricing. He was easy to deal with and will continue to get my Mercedes Benz's from Benzel and Larry. Larry took care of everything, service, pricing. He was easy to deal with and will continue to get my Mercedes Benz's from Benzel and Larry. More
by jesse123
Employees Worked With
Larry Nash
May 02, 2016
exceptional service All of my needs were catered to and all questions answered. The pricing and AMA return were disappointing as I was not able to know ahead of time what All of my needs were catered to and all questions answered. The pricing and AMA return were disappointing as I was not able to know ahead of time what the numbers were going t be so I would have been a little more prepared. This will affect greatly whether I will purchase a 5th Mercedes or move on after this lease has ended. More
by suzette123
Employees Worked With
Other Employees :
the gentleman who explained the car in details
April 30, 2016
salesman and product concierge Giovanni was a pleasure to deal with and Ariel was very helpful going over car with us, Joe Herman was also great to deal with Giovanni was a pleasure to deal with and Ariel was very helpful going over car with us, Joe Herman was also great to deal with More
by Gregcoyle
April 30, 2016
Fantastic Great salesperson in Talia. Very efficient and friendly. The experience was smooth and the staff was extremely knowledgeable with regard to helping me Great salesperson in Talia. Very efficient and friendly. The experience was smooth and the staff was extremely knowledgeable with regard to helping me to adjust to a new and advanced vehicle More
by Dave300
Employees Worked With
April 29, 2016
Don't take any dealer by their word. Means nothing Always proceed with caution when dealing with anyone from this dealership. You can't trust anyone's word these days. Got the shaft from Michael Hill. Always proceed with caution when dealing with anyone from this dealership. You can't trust anyone's word these days. Got the shaft from Michael Hill. Thanks More
by BenzFan
Employees Worked With
April 27, 2016
Great Experience Jose was professional and made the car buying experience stress free. They have a large selection of pre-owned cars making it easy to find the car tha Jose was professional and made the car buying experience stress free. They have a large selection of pre-owned cars making it easy to find the car that's right for you. More
by Cweed32
Employees Worked With
Jose Perez
