Benzel-Busch Motor Car

Commendation of Frank Armando Make every effort to keep Frank happy--he is superior on all counts and you don't have many like him---would not be a 5 without him. Make every effort to keep Frank happy--he is superior on all counts and you don't have many like him---would not be a 5 without him. More

Excellent. Chris Cresskill my service representative was courteous and knowledgeable. My"Express Service " experience was timely and without delay. My wife and I Chris Cresskill my service representative was courteous and knowledgeable. My"Express Service " experience was timely and without delay. My wife and I as long time BenzelBusch customers will continue to recommend the dealership and especially the Mercedes Benz product that has been a staple of the BenzelBusch family from its inception. More

Great Service Dropped off my car for a routine oil change using the "Express" service. The staff is very friendly and courteous, service is perfect, everything was Dropped off my car for a routine oil change using the "Express" service. The staff is very friendly and courteous, service is perfect, everything was as promised. Thank you! More

Prompt, courteous, professional You can expect them all at Benzel Busch, felt at ease when I met Chris, very fluid experience, from drop off to a loaner and prompt return of my vehic You can expect them all at Benzel Busch, felt at ease when I met Chris, very fluid experience, from drop off to a loaner and prompt return of my vehicle upon completion, great experience overall. More

Great Job! I was suspicious at 1st when they told me my left rear chock needed replacing... 6 months later they said it again.. had the word done and my car is n I was suspicious at 1st when they told me my left rear chock needed replacing... 6 months later they said it again.. had the word done and my car is now 100% better.. class act! More

Not like i wanted a flat tire Who wants to have to get service for a flat? The first problem is.... YOU HAVE A FLAT! At Benzel-Busch I was treated exceptionally well and they even Who wants to have to get service for a flat? The first problem is.... YOU HAVE A FLAT! At Benzel-Busch I was treated exceptionally well and they even finished with a tire balance and a car wash. The attendant, Chris, was helpful and pleasant. The price was appropriate for all the service provided and The whole process was roughly an hour on a very busy Saturday. More

****Outstanding Just ask for Sales Rep (Elizabeth Kalaj)**** I have walked in and out of several Mercedes Dealerships for the last few months. However, I had the opportunity to sit with Elizabeth Kalaj (Sales R I have walked in and out of several Mercedes Dealerships for the last few months. However, I had the opportunity to sit with Elizabeth Kalaj (Sales Representative) I did not leave until an accomplish deal was made. Elizabeth has interpersonal skills, she is pleasant and knowledgeable and if she is uncertain about something, she will acquire the knowledge. Yes, she has character. The show room was exquisite and elegant. There was no pressure, I of course already knew exactly what I wanted, and Elizabeth made certain I got it! The process was a breeze. I would not go anywhere else after this experience. I live in New York, I have visited dealerships in other states, such as, Orlando Florida, New Rochelle New York, and White Plains New York and Benzel-Busch of New Jersey is the best! I am loving my Brand New 2016 GRC 300 4 Matic! Thank You Elizabeth Kalaj **********When making your purchase don't forget to ask for Elizabeth********** More

The Best My family has had a relationship with Benzel-Busch for 20 years and have never considered changing dealerships. I would rate the service to be impecca My family has had a relationship with Benzel-Busch for 20 years and have never considered changing dealerships. I would rate the service to be impeccable. More

OUTSTANDING CUSTOMER SERVICE WAS GREAT .EXPERIENCED SALES STAFF WORKED WITH ME ON ALL ISSUES FROM PRICE, INSURANCE JUST EVERYTHING WAS OUTSTANDING, BEST DEALERSHI CUSTOMER SERVICE WAS GREAT .EXPERIENCED SALES STAFF WORKED WITH ME ON ALL ISSUES FROM PRICE, INSURANCE JUST EVERYTHING WAS OUTSTANDING, BEST DEALERSHIP I BEEN TO SINCE I STARTING BUYING CAR. More

A good experience I was very pleased with the service I received, the first one I'd needed since the purchase of my used Smart Car in February. I had noticed a squeak i I was very pleased with the service I received, the first one I'd needed since the purchase of my used Smart Car in February. I had noticed a squeak in the brake pedal, and according to the receipt/report, the technician(s) put in a really comprehensive and arduous process to determine and eliminate the cause of the squeak. I also liked the fact that I was given the use of a loaner car (a Smart that was better than my own car) and that I was able to pay for the service online. More