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Benzel-Busch Motor Car
Englewood, NJ
4,526 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 4,526 reviews
June 25, 2016
Thanks Elizabeth for your Honesty and Knowledge Visited Benzel-Busch looking for the new C300 Coupe. I had made an appointment with Elizabeth, which she confirmed in a professional manner. We spent Visited Benzel-Busch looking for the new C300 Coupe. I had made an appointment with Elizabeth, which she confirmed in a professional manner. We spent three hours test driving and learning about not only the C300 coupe, but other Mercedes' as well. Elizabeth took the time to answer all of our questions. Although we didn't drive home that day with the C300 Coupe, we know one day we will, and Benzel-Busch will be the dealer we buy it from. Elizabeth made us feel like family. More
by SBM
Employees Worked With
June 22, 2016
Service I called the service department at 11:10am Saturday and was able to bring in my vehicle immediately. They diagnosed the issue and repaired in less tha I called the service department at 11:10am Saturday and was able to bring in my vehicle immediately. They diagnosed the issue and repaired in less than a hour. The entire process of dealing with all of your employees was outstanding. Thanks so much. More
by pflowers222
Employees Worked With
Chris Szelag
June 22, 2016
Courteous, Thorough, Gratis Went to dealer when warning indicators started co.ING on for lights and tire inflation monitor.within 45 minutes car was checked and I was told only p Went to dealer when warning indicators started co.ING on for lights and tire inflation monitor.within 45 minutes car was checked and I was told only problem was battery wearing down (96,000 miles).but replacement could wait till next service in several months. Everyone was courteous, friendly and there was no charge for the check up. Great place! More
by LSF
Employees Worked With
Frank Armando
June 21, 2016
Excellent Service I had a visit to your dealership because my C300 MB had a malfunction in the GPS system. Mr. Herman was very nice and professional in deal with my lo I had a visit to your dealership because my C300 MB had a malfunction in the GPS system. Mr. Herman was very nice and professional in deal with my loaner car and repair issues. I am very much satisfied. Yingmin Liu More
by helena
Employees Worked With
June 20, 2016
Purchasing my GLC300 Professional, friendly and courteous. These are frequently used words to describe how we evaluate a purchasing experience. In my case, I mean what I s Professional, friendly and courteous. These are frequently used words to describe how we evaluate a purchasing experience. In my case, I mean what I say: Sales, administration and concierge were great to work with. Sales (James Scott and Tim Reilly) structured my deal which included a difficult trade-in, administration (Stacey Fowler) explained all financial details and the concierge (Edwin Ryan) gave perfect instructions on how to operate the vehicle. Outstanding service by all team members! My compliments to Benzel Busch! More
by DutchRoelofke
June 20, 2016
Benzel Busch...old fridnds I've been doing business here for quite some time, but I had a 15 year hiatus. I went back after all this time to find that the red carpet was out fo I've been doing business here for quite some time, but I had a 15 year hiatus. I went back after all this time to find that the red carpet was out for me, and I was treated like family. I couldn't be happier More
by Anovich22
June 19, 2016
Top notch service Personal attention, easy loaner cars always available, beautiful waiting area, fast service, convenient location, a bit expensive to service a car aft Personal attention, easy loaner cars always available, beautiful waiting area, fast service, convenient location, a bit expensive to service a car after the warranty has expired, but it is a Mercedes after all. More
by Ken in NJ
Employees Worked With
Frank Aramando
June 18, 2016
Return of lease and new car pick up From the moment we walked into the dealership to pick up our ninth car we have always been treated with respect, care and professionalism. We have a From the moment we walked into the dealership to pick up our ninth car we have always been treated with respect, care and professionalism. We have a true friendship beginning with Tim Reilly to Giovanni Barbaro. Tony said he wouldn't work with any other dealership or team!!! We have the best!! Thank you Tim and Giovanni !!!! Your friends, Tony and Ann Marie LISA More
by Lisadeli901
June 18, 2016
Great! Was very pleasant and easy to lease car. I enjoyed working with Ron Chin. He would respond quickly with any infromation I needed as well as explaining Was very pleasant and easy to lease car. I enjoyed working with Ron Chin. He would respond quickly with any infromation I needed as well as explaining everything . More
by Arl5
Employees Worked With
Ron Chin
June 17, 2016
Prompt, friendly express service Scott was friendly, knowledgeable and helpful. His estimate was accurate and service was prompt. The car came back clean. Plus we like your coffee mac Scott was friendly, knowledgeable and helpful. His estimate was accurate and service was prompt. The car came back clean. Plus we like your coffee machine. More
by MaryConboy
Employees Worked With
Scott Raymond
