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Benzel-Busch Motor Car

Englewood, NJ

4.6
4,485 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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28 Grand Ave

Englewood, NJ

07631

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Showing 4,485 reviews

November 20, 2024

Excellent customer service. Michael is a great salesman to work with accommodated me with everything with highly recommend the dealership. More

by CHRIS@GRANDSANITATION.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Ehrlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2024

Extremely expensive for simple jobs. I got 60.000 miles service plus spark plug change. They charged $1700 for parts and $2600 for labor. Explanation is 11 hours service work which is a More

by kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Armando
2.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

Bad experience. Ended up buying vehicle but do not recommend, so will not buy again from here More

by Reviewer1
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Stacy Fowler
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

Dealership was awesome, friendly staffing and excellent customer service.I’ll recommend it to friends and family members. More

by EJARAMILLO3357
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Benzel-Busch Motor Car responded

Thank you so much for your kind words! We're thrilled to hear you had a great experience with our team. Your recommendation means a lot to us, and we’re happy to know you’ll be sharing it with friends and family. If you ever need anything in the future, don’t hesitate to reach out. We look forward to serving you again! Regards, Michael Hill mhill@benzelbusch.com

November 14, 2024

As always, Mr James Scott is very professional, helpful, a good listener, and the receptionist on that day was very welcoming. I have been going to Benzel Busch for my leased car and I plan on being a MB f More

by JANICE.CHAVEZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Scott
Nov 19, 2024 -

Benzel-Busch Motor Car responded

Thank you so much for your kind words! We’re thrilled to hear that James Scott provided such excellent service and that you had a great experience with our team. It's wonderful to know that you feel welcomed and valued every time you visit us. We're honored to have you as part of the MB family, and we look forward to continuing to serve you for many years to come. Warm Regards, Michael Hill mhill@benzelbusch.com

November 13, 2024

Giovanni was a pleasure to work with. He was professional and courteous and able to find the most suitable car for my needs that was within my budget. He was quick to respond to my questi More

by dbtenafly
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovanni Barbaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Benzel-Busch Motor Car responded

Thank you for sharing your experience! We're so glad to hear that Giovanni was able to assist you in finding the perfect car for your needs. His professionalism and knowledge are truly valuable to us, and it’s great to know he was able to help you stay within your budget while answering all your questions. We appreciate your recommendation and look forward to continuing to serve you in the future! Warm Regards, Michael Hill mhill@benzelbusch.com

November 11, 2024

Jieun was so helpful. She made the stressful experience of buying a car quite easy. More

by Lklee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Benzel-Busch Motor Car responded

Thank you for your kind words! We’re so glad to hear that Jieun was able to make your car-buying experience smooth and stress-free. She’s a great asset to our team, and we’re thrilled that you had such a positive experience. If you need anything else in the future, don’t hesitate to reach out! Warm Regards, Michael Hill mhill@benzelbusch.com

November 11, 2024

I HAD A GOOD EXPERIENCE WITH ALL THE STAFF THAT I INTERACTED WITH THAT DAY. More

by ARL68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Benzel-Busch Motor Car responded

Thank you for your feedback! We're so glad to hear that you had a positive experience with our team. It's always our goal to provide great service, and we're happy to know that everyone you interacted with made a good impression. We look forward to serving you again. Warm Regards, Michael Hill mhill@benzelbusch.com

November 10, 2024

Jieun Chun was very nice, professional, and trust worthy. The store was very clean. A+++++ More

by nohjiyoung77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jieun Chun
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2024

Just leased two cars from Benzel. Giovanni B. Is a pleasure to work with. Super responsive and always available to answer questions. A++++ More

by Seychoi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovanni Barbaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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