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Benzel-Busch Motor Car
Englewood, NJ
4,485 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 4,485 reviews
November 20, 2024
Excellent customer service. Michael is a great salesman to work with accommodated me with everything with highly recommend the dealership. Michael is a great salesman to work with accommodated me with everything with highly recommend the dealership. More
by CHRIS@GRANDSANITATION.COM
Verified CustomerEmployees Worked With
November 17, 2024
Extremely expensive for simple jobs. I got 60.000 miles service plus spark plug change. They charged $1700 for parts and $2600 for labor. Explanation is 11 hours service work which is a I got 60.000 miles service plus spark plug change. They charged $1700 for parts and $2600 for labor. Explanation is 11 hours service work which is a xx. I advise you that get all detailed information before you sign the contract. When I dropped off advisor was making a big deal and scared me that car might brake the parts. The service I got is 1500$ outside of the Mercedes dealerships. I made a mistake and I did not educate myself for this service. You do not do same mistake. GET PRICE and ADVISE before you go to the dealership service centers. By the way advisor called after I dropped off the car and he said “ we checked the battery that is perfectly fine and in good shape but we recommend to change on 60.000 miles service.” Their goal is to make you scare and get more money for their own good. Scammers! I am giving 2 stars because of their coffee. I drunk the most expensive coffee. More
by kevin
Employees Worked With
November 15, 2024
Bad experience. Ended up buying vehicle but do not recommend, so will not buy again from here Ended up buying vehicle but do not recommend, so will not buy again from here More
by Reviewer1
Employees Worked With
November 15, 2024
Dealership was awesome, friendly staffing and excellent customer service.I’ll recommend it to friends and family members. customer service.I’ll recommend it to friends and family members. More
by EJARAMILLO3357
November 14, 2024
As always, Mr James Scott is very professional, helpful, a good listener, and the receptionist on that day was very welcoming. I have been going to Benzel Busch for my leased car and I plan on being a MB f a good listener, and the receptionist on that day was very welcoming. I have been going to Benzel Busch for my leased car and I plan on being a MB family to years to come. More
by JANICE.CHAVEZ
November 13, 2024
Giovanni was a pleasure to work with. He was professional and courteous and able to find the most suitable car for my needs that was within my budget. He was quick to respond to my questi He was professional and courteous and able to find the most suitable car for my needs that was within my budget. He was quick to respond to my questions and well informed about the vehicle options. Highly recommended. More
by dbtenafly
Employees Worked With
November 11, 2024
Jieun was so helpful. She made the stressful experience of buying a car quite easy. She made the stressful experience of buying a car quite easy. More
by Lklee
Employees Worked With
November 11, 2024
I HAD A GOOD EXPERIENCE WITH ALL THE STAFF THAT I INTERACTED WITH THAT DAY. INTERACTED WITH THAT DAY. More
by ARL68
November 10, 2024
Jieun Chun was very nice, professional, and trust worthy. The store was very clean. A+++++ The store was very clean. A+++++ More
by nohjiyoung77
Employees Worked With
November 09, 2024
Just leased two cars from Benzel. Giovanni B. Is a pleasure to work with. Super responsive and always available to answer questions. A++++ Giovanni B. Is a pleasure to work with. Super responsive and always available to answer questions. A++++ More
by Seychoi
Employees Worked With
