Benna Ford Superior
Superior, WI
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398 Reviews of Benna Ford Superior
i bought a 2008 dodge advenger in the summer not thinking about the heat so I found out when my warranty was up and try calling benna ford asking if we could work something out but didn't pretty much said to about the heat so I found out when my warranty was up and try calling benna ford asking if we could work something out but didn't pretty much said to bad its in ur hands now so then I took it back to them and traded that piece of crap in and got a 2010 ford escape and low and behold after my warranty was up the a/c went out and call benna and said I just bought this 6 months ago can u guy work with me and I got a voicemail no call back or nothing would never recommend going there More
I have been searching for a new car for about a year and became very excited to try out a new Fiesta 2013. When I arrived at Benna I found there was only one hatchback model available, while they were adver became very excited to try out a new Fiesta 2013. When I arrived at Benna I found there was only one hatchback model available, while they were advertising they had more that were roughly $2,000 cheaper, and the car interior was dismantled. Headrests were off, seats here folded randomly and paper was crumpled up inside. Joe insisted we take it for a drive, so I decided to at least get a feel for it and see if it was the car for me. So after reassembling the car and having the worst test drive of my life, we finally returned to Benna. I asked him what price he would be willing to sell the car for, given the state it was in and the fact that it already had 100 miles on it. This was when his true colors finally appeared. He pushed hard to pull my credit, kept ASSURING me that the pull would do nothing to my credit score, which is complete xx. I told him I didn't want to talk about financing, trade in or anything like that, all I wanted to hear was the price they were willing to sell the car to me for. He refused to budge, so I asked him to give me the paper he had drawn a sales grid on and he refused to hand it to me. I then asked for a copy, and he tossed a pad of paper and a pen at me telling me to write it myself. Luckily the jerk got up to ask his manager and, "See what he could do for the price." So I grabbed the grid and walked out. He then followed and, passive aggressively asked, "Are you mad at me?" Ladies, I didn't listen to my mother when she warned me about this men's club, but please be warned. This is a place that sees a woman and considers them a lesser being, someone to prey upon. I will never recommend this dealership or even consider the purchase of a Ford in this area because of these jerks. More
Worst car buying experience EVER!!! The saleman was extremely pushy, the car we ended up purchasing was marked at almost twice the kelly bluebook value (shame on us for not researching more), but if th extremely pushy, the car we ended up purchasing was marked at almost twice the kelly bluebook value (shame on us for not researching more), but if that is the way Benna conducts themselves...then shame on them. We tried to refinance and were told that since we are many thousands of dollars underwater, we are unable to at this time. Save yourselves the money and the hassle and PLEASE shop elsewhere. More
I would definately recommend... We have made 3 purchases from them in last 6 years. Always easy and straight forward. Our recent transaction was there were options we wanted in an SUV but they didn' have on from them in last 6 years. Always easy and straight forward. Our recent transaction was there were options we wanted in an SUV but they didn' have one on the lot. There was one being sold by another dealer in town and they got it for us for cheaper than what the other dealer was asking. They have gone above and beyond this time as well as the other two! More
We were looking for a new or used Ford 150, my fiance went in and he was told that they would do a search for him and call him. I called 2 weeks later still looking for a truck again told they would call went in and he was told that they would do a search for him and call him. I called 2 weeks later still looking for a truck again told they would call. Well after almost 2 months still have not received a call back. I called and left a message saying that we have found a truck and after many years driving a Ford, we switched to Chevy. That is poor business not to return phone calls. More
Benna was having a six day sales event. Looking for used Ford Focus. Sales group showed us a Ford Escape that was in good shape for a "fair" price. Sale price was $8000 more than book value. I questioned th Ford Focus. Sales group showed us a Ford Escape that was in good shape for a "fair" price. Sale price was $8000 more than book value. I questioned them on the cars book value and was told that the previous owner still owed over $26,000 on the vehicle. Sales team was not honest about car value. Said car was detailed and it was not. Sales Team promised a variety of items with the sale and we received about half of them. Still paid over $2000 more than book value. Car was "redetailed" and all they did was vaccum the flat surfaces and the car is still full of dog hair. Worst car buying experience I have ever had. I have "never" been told so many untruthfull stories by any sales group. I wonder how this group sleeps at night!!!! More
I got $3500 offer in mail 'CASH FOR CLUNKERS '. I called dealer, talked to KIM LOWNEY about a 2010 fusion. I was told financing was approved with APPARENTLY ZERO DOWN. Next morning I drove to dealership ( 1 dealer, talked to KIM LOWNEY about a 2010 fusion. I was told financing was approved with APPARENTLY ZERO DOWN. Next morning I drove to dealership ( 160 mi ). As I arrived was 'handed over' to SALESMAN 'BOB'. Sat down to complete transaction and was ready to drive home in my used 'new car'. SALESMAN 'BOB' pulls out piece of paper and starts writing down payment number on the paper. It was $3000 to $4000 down payment required. So much for the 'ZERO DOWN' BS. This dealer ship hides ALL PRICES. So, I just got up and started to walk out as fast as I could. I did not even get a ' I'm sorry folks that you had to drive 160mi FOR NOTHING! I would tell anyone looking for a car to STAY AWAY FROM BENNA FORD IN SUPERIOR,WI. THIS IS A TOTAL SCAMMING DEALERSHIP!!!!!!!!!!!! More
I have bought twice from dealer. One used and one new. always was happy with purchase. This time the radio add said all used vehicles were 88 down 88 per month. When I got there I found out it was a far always was happy with purchase. This time the radio add said all used vehicles were 88 down 88 per month. When I got there I found out it was a farse. My sales rep told me it was only until the end of 2010 and then you need regular financing. You should say that on the commercial because it is very deceitful. All my friends at work and family knew I was going to check into the car and I had to tell them all that the add was misleading. That was not good for your company or for me. My trust in your dealership has taken a big hit. I dont know if I will buy from you again even though I really like the salesperson that helped me with my last purchase. More