Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
497 Reviews of Bellingham Nissan - Service Center
Sort by
Verified Customer
August 28, 2024
I brought in the car for rattling in the steering column. Asked them to confirm it wasn’t the u-bolt and steering column. They said it wasn’t. They repaired the tie rods and control arms. Cost me $1300. Had Asked them to confirm it wasn’t the u-bolt and steering column. They said it wasn’t. They repaired the tie rods and control arms. Cost me $1300. Had problems as soon as we got it back. Brough it in multiple times to have repairs checked. Ended up taking to another shop as the rattling in the steering had gotten progressively worse. The other shop confirmed the u-bolt and steering column needed repair. I essentially paid Nissan $1300 to fix something that wasn’t broken only to still need to fix the problem I brought it in for. Will never go back to Nissan. Will strongly recommend no one else I speak to either. Terrible repair, terrible response to their terrible repair. More
by gyeoman
Employees Worked With
Ben in service was point on this repair and the responses. Absolutely horrible.
August 09, 2024
Had appointment, told me it would be around an hour came back 2 hours later, they hadn’t even started, they marked multiple things on my diagnostic report that were totally wrong, said there were no oil lea back 2 hours later, they hadn’t even started, they marked multiple things on my diagnostic report that were totally wrong, said there were no oil leaks on one page and were on the other, plus other miss marked things. Customer service was not good, felt like I was a huge inconvenience, I did not complain but left very unhappy More
by katiejess
Employees Worked With
Not sure of names
July 05, 2024
Brake caliper bolt fell off and ruined my wheel . They put new bolt in but no compensation for damages , lol not even free oil changes … salesman were nice but managers and service sucks They put new bolt in but no compensation for damages , lol not even free oil changes … salesman were nice but managers and service sucks More
by buddygray
Employees Worked With
June 14, 2024
Ben in the Service Department provided EXCEPTIONAL care and concern for my mysterious, unpredictable powering down of my 2015 Nissan Xterra. The initial solution (Factory Key) was not the reason behind the and concern for my mysterious, unpredictable powering down of my 2015 Nissan Xterra. The initial solution (Factory Key) was not the reason behind the breaking down, so Nissan gave me a substantial discount on the labor when replacing the Intelligent Power Distribution Module (IPDM). Thank you very much, Nissan (Ben), for your EXCEPTIONAL care. More
by baj0568
Employees Worked With
Ben
April 22, 2024
Ben Bosch was professional, helpful, and friendly. He explained all about the work that was done and asked me if I had any questions. Great employee! He explained all about the work that was done and asked me if I had any questions. Great employee! More
by pj_ervin
Employees Worked With
Ben
