Bellevue Nissan
Bellevue, WA
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273 Reviews of Bellevue Nissan
Bellevue Nissan took 4 hours and $400 to push a button for me. They also needed my help to push the button. Failed attempt #1 took 2.5 hours. The rep called me and said the mechanic was done adjust for me. They also needed my help to push the button. Failed attempt #1 took 2.5 hours. The rep called me and said the mechanic was done adjusting a sensor and taking it for a ride. I asked if it worked, and neither the rep nor the mechanic could answer. Attempt #2 took 1.5 hours. The mechanic took my vehicle for another ride, then realized a button needed to be pushed. I told the rep I'm frustrated that wasn't the very VERY first thing the expert mechanic checked. The rep responded by saying, "You and your usage of AI also missed it.". They are the high paid experts, not me. I asked him not to charge me for a button press, but he refused and charged me for the four-hour diagnostic. The next time you have $400 burning a hole in your pocket and you need a button pressed, get Bellevue Nissan to do it for you. He also added 3% on top of the quote for credit card fees. He could have told me ahead of time so I could prepare to pay with a check or cash to avoid that fee. They also tried screwing me out of $2,500 a few years ago when they sold me a "safety inspected" vehicle that had a broken safety sensor needing replacement. Here are some of the things they said to me: SALES PERSON: I'm not responsible for saying that because I don't understand that feature. MANAGER: We're losing money on pre-owned sales, so we can't take responsibility. More
They have a great service department. Always answers the phone and the advisors are very nice and dont try to sell you anything thats not needed. Thank you Adranne! Always answers the phone and the advisors are very nice and dont try to sell you anything thats not needed. Thank you Adranne! More
I use to service my Nissan at a different Nissan location but got tired of the pressure to sell my car. Nissan of Bellevue does not do this. Adrien in Service is very nice and I will only go there from now o but got tired of the pressure to sell my car. Nissan of Bellevue does not do this. Adrien in Service is very nice and I will only go there from now on. More

