Bellevue Nissan
Bellevue, WA
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268 Reviews of Bellevue Nissan
In and out in under an hour for service on my Titan. Everyone is very helpful and Adrien S. always takes great care of me in a timely matter. Thank you! Everyone is very helpful and Adrien S. always takes great care of me in a timely matter. Thank you! More
Recently purchased my car and had had my first service at Bellevue Nissan. Convenient times, great workmanship, friendly employees specifically Jason my advisor. He was easy to talk to, knowledgeable, & not Bellevue Nissan. Convenient times, great workmanship, friendly employees specifically Jason my advisor. He was easy to talk to, knowledgeable, & not high pressure to purchase anything I didn't need. More
I wanted to take a moment to share my appreciation for the outstanding service I recently received at Bellevue Nissan. My most recent visit was handled by Jason, and I couldn’t be more impressed. From the the outstanding service I recently received at Bellevue Nissan. My most recent visit was handled by Jason, and I couldn’t be more impressed. From the moment I arrived, Jason made the process smooth and stress-free. He clearly explained the recommended services, provided accurate time estimates, and kept me updated throughout the appointment. I especially appreciated their attention to detail and the way they ensured all my questions were answered before I left. Because of this experience, I feel confident returning for future maintenance and will gladly recommend your service department to friends and family. More
Had an awesome experience in the service department with my Nissan Rogue. Jason was super easy to work with — friendly, straightforward, and actually took the time to explain what was going on with my car w my Nissan Rogue. Jason was super easy to work with — friendly, straightforward, and actually took the time to explain what was going on with my car without making it feel overwhelming. He kept me updated the whole way, and everything was done quicker than I expected. More
Had a really good visit with the service department. Everyone was friendly, easy to talk to, and actually listened to what was going on with my car. They got me checked in quickly, kept me updated, and Everyone was friendly, easy to talk to, and actually listened to what was going on with my car. They got me checked in quickly, kept me updated, and the work was done sooner than I expected. More
I get all my work done at Bellevue Nissan. They continue to be a step above any other dealership I’ve been to. Jason has been my service advisor for the last year and a half. Always willing to They continue to be a step above any other dealership I’ve been to. Jason has been my service advisor for the last year and a half. Always willing to help and honest. Thanks More
Great experience in the service department. Jason helped talk me through what was wrong with my car. Easy to talk to and my car was done earlier than promised. Jason helped talk me through what was wrong with my car. Easy to talk to and my car was done earlier than promised. More
Bellevue Nissan took 4 hours and $400 to push a button for me. They also needed my help to push the button. Failed attempt #1 took 2.5 hours. The rep called me and said the mechanic was done adjust for me. They also needed my help to push the button. Failed attempt #1 took 2.5 hours. The rep called me and said the mechanic was done adjusting a sensor and taking it for a ride. I asked if it worked, and neither the rep nor the mechanic could answer. Attempt #2 took 1.5 hours. The mechanic took my vehicle for another ride, then realized a button needed to be pushed. I told the rep I'm frustrated that wasn't the very VERY first thing the expert mechanic checked. The rep responded by saying, "You and your usage of AI also missed it.". They are the high paid experts, not me. I asked him not to charge me for a button press, but he refused and charged me for the four-hour diagnostic. The next time you have $400 burning a hole in your pocket and you need a button pressed, get Bellevue Nissan to do it for you. He also added 3% on top of the quote for credit card fees. He could have told me ahead of time so I could prepare to pay with a check or cash to avoid that fee. They also tried screwing me out of $2,500 a few years ago when they sold me a "safety inspected" vehicle that had a broken safety sensor needing replacement. Here are some of the things they said to me: SALES PERSON: I'm not responsible for saying that because I don't understand that feature. MANAGER: We're losing money on pre-owned sales, so we can't take responsibility. More

