Bellevue Nissan
Bellevue, WA
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272 Reviews of Bellevue Nissan
I wanted to take a moment to share my appreciation for the outstanding service I recently received at Bellevue Nissan. My most recent visit was handled by Jason, and I couldn’t be more impressed. From the the outstanding service I recently received at Bellevue Nissan. My most recent visit was handled by Jason, and I couldn’t be more impressed. From the moment I arrived, Jason made the process smooth and stress-free. He clearly explained the recommended services, provided accurate time estimates, and kept me updated throughout the appointment. I especially appreciated their attention to detail and the way they ensured all my questions were answered before I left. Because of this experience, I feel confident returning for future maintenance and will gladly recommend your service department to friends and family. More
Bellevue Nissan took 4 hours and $400 to push a button for me. They also needed my help to push the button. Failed attempt #1 took 2.5 hours. The rep called me and said the mechanic was done adjust for me. They also needed my help to push the button. Failed attempt #1 took 2.5 hours. The rep called me and said the mechanic was done adjusting a sensor and taking it for a ride. I asked if it worked, and neither the rep nor the mechanic could answer. Attempt #2 took 1.5 hours. The mechanic took my vehicle for another ride, then realized a button needed to be pushed. I told the rep I'm frustrated that wasn't the very VERY first thing the expert mechanic checked. The rep responded by saying, "You and your usage of AI also missed it.". They are the high paid experts, not me. I asked him not to charge me for a button press, but he refused and charged me for the four-hour diagnostic. The next time you have $400 burning a hole in your pocket and you need a button pressed, get Bellevue Nissan to do it for you. He also added 3% on top of the quote for credit card fees. He could have told me ahead of time so I could prepare to pay with a check or cash to avoid that fee. They also tried screwing me out of $2,500 a few years ago when they sold me a "safety inspected" vehicle that had a broken safety sensor needing replacement. Here are some of the things they said to me: SALES PERSON: I'm not responsible for saying that because I don't understand that feature. MANAGER: We're losing money on pre-owned sales, so we can't take responsibility. More
Was back at Bellevue Nissan for service on my car, always a great experience. They always explain everything so I can understand what’s really needed to be done on my car. Thanks Jason for being awesome! a great experience. They always explain everything so I can understand what’s really needed to be done on my car. Thanks Jason for being awesome! More
Bellevue Nissan has been taking care of my car needs for awhile & always comes through. Jason has been my man in service for the last year or so. Convenient appointment times, friendly employees, & knowledg awhile & always comes through. Jason has been my man in service for the last year or so. Convenient appointment times, friendly employees, & knowledgeable techs. Customer for life. More

