Belk Ford Mercury

Amazing service! They were not pushy and were very patient with me and my options on trading in my vehicle. I would recommend them to anyone! They were not pushy and were very patient with me and my options on trading in my vehicle. I would recommend them to anyone! More

This was the best experience I have had buying a car. My salesperson was great. I felt bad for him having to deal with me (being so picky) but he found me the perfect car. The entire process was so easy My salesperson was great. I felt bad for him having to deal with me (being so picky) but he found me the perfect car. The entire process was so easy and convenient. More

Belk Ford did an excellent job through the entire sales process. Could not ask for a better experience in buying a new car. process. Could not ask for a better experience in buying a new car. More

Dealer was able to get me in quickly, unfortunately the service took several hours due to a software update from Ford. Waiting room was clean and there were comfortable chairs available. Staff was friendly service took several hours due to a software update from Ford. Waiting room was clean and there were comfortable chairs available. Staff was friendly and helpful, too. Service technician struggled to balance the tires during the rotation, which took some extra time. Overall, I do recommend them and will be back! More

Great sales person Maddy Hill did a great job showing me vehicles and helping me make a decision on my truck! vehicles and helping me make a decision on my truck! More

Mike has always given us good service. We were able to bring in the truck and pick it up later the same day. We were able to bring in the truck and pick it up later the same day. More

Mike Upton is THE service guy! He makes sure your car/truck/suv is checked out and returned to you ready to go! He makes sure your car/truck/suv is checked out and returned to you ready to go! More

I called about 2 weeks before to set up an appointment with the service department to fix all the recalls and three other items that needed repairs on my 2015 Ford F-150 King Ranch truck. Mike Upton sche with the service department to fix all the recalls and three other items that needed repairs on my 2015 Ford F-150 King Ranch truck. Mike Upton scheduled the appointment. He was very courteous, polite, and knowledgeable. He called me to inform me about other items that needed attention on my truck, along with the things I came in to fix. He quoted me the price for all items. I requested just the items that I needed at that time. He called me back with the price and I told him to fix the three items I needed. If he could not get me directly, he left a message for me to contact him. When I picked up my vehicle, he was polite and courteous. After informing me of where the cashier was located, I went to pay my bill. The cashier (I don't recall her name) was also polite and courteous. I was extremely satisfied with my experience and will be back as needed. I will recommend Belk Ford Service Department to everyone. Thank you so much for your wonderful service. More

I will call Monday to try to fix the issues with the vehicle and the salesman. As of now, I'm not satisfied with either. vehicle and the salesman. As of now, I'm not satisfied with either. More

Very friendly. Good communication and clean service area. Were very good to keep me updated and picking up and checking out was a very efficient process. Good communication and clean service area. Were very good to keep me updated and picking up and checking out was a very efficient process. More