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Belk Ford Mercury

Oxford, MS

4.6
52 Reviews
Call Dealership (800) 696-4661

447 Hwy 6 West

Oxford, MS

38655

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52 Reviews of Belk Ford Mercury

June 01, 2023

i had a good visit the salesman done a great job and i would recommend my friends More

by pwood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Oliver
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May 27, 2023

I had an amazing experience with the purchase of my Porsche 911 because of Tommy my salesman who answered all my questions within minutes of my call or texts.A+ all the way!! More

by Wettondental
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy
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March 09, 2023

A great place to buy a car or truck, you can’t beat their service department for service and taking care of your car or truck. Everyone treats you special and like your appreciated. More

by mandl74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All of the people in the service department were very nice.
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Mar 09, 2023 -

mandl74 responded

Belk Ford a is a great place to buy a car or truck, my Salesman was Camron Halbert a great young man who took the time with me to go over all the details and show me how everything worked. Even after I left the dealership I had to call and go back and ask him questions and he was more than glad to go over and help me again showing me what I needed to know. I highly recommend this dealership to anyone.!!!

March 06, 2023

Great place to do business! Always willing to accommodate me anyway the can. Best extended warranties in the market!! Parker and Zack rock!! More

by Potatoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parker, Zack
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January 26, 2023

I was so impressed with the staff’s sincerity and courtesy. Blake, the service mgr and the gentleman who recorded my information made me feel comfortable with leaving my Explorer in their hands/shop More

by Sue
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Blake
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January 23, 2023

gave me the deal I asked for and installed parts I couldnt get through Ford at a fair price. Good service department and sales department staff. More

by stockhog1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Addie, James, Mike in service
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August 11, 2022

Belk Ford will sale you a faulty used vehicle with issues you pay repair cost! More

by #2010FordEscape
Recommend Dealer
No
Employees Worked With
Tony, Frank Wilson, Frank Ford, Richard Ford
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Aug 11, 2022 -

#2010FordEscape responded

I have not had this vehicle for 6 months yet! It has broken down on me twice already. Belk supposed to have "fixed" and "ran full service" on the vehicle and a"service report shows" THEM NOT ME that they did. Fun how I didn't get the "service report" but made sure they did to cover their tracks. They sent me home in a vehicle that was NOT CLEANED INSIDE OR OUT DATE OF Purchase. AS I GET IN THE VEHICLE to drive away, dealer tells me then I must push the key in with force to crank it and turn the air condition to the "snow flake and eventually it will cool off" AC never cooled off. One day it makes noise and smokes, Belk reports it's the "programming" and it's "fixed" 4/2022. They didn't "FIX" AC or ignition switch. Tell me it will have to come out of my pocket to "fix" the vehicle. Two weeks after getting the vehicle back, breaks started making a sound and have got worse. 2nd time around, vehicle won't crank and Belk Ford says the cost will come out of my pocket! Disappointed and taken advantage of! Two dealerships denied fix it, said Belk Ford should stand behind their supposedly creditable name most dealerships would and do sad Belk Ford doesn't.

Aug 11, 2022 -

#2010FordEscape responded

I have not had this vehicle for 6 months yet! It has broken down on me twice already. Belk supposed to have "fixed" and "ran full service" on the vehicle and a"service report shows" THEM NOT ME that they did. Fun how I didn't get the "service report" but made sure they did to cover their tracks. They sent me home in a vehicle that was NOT CLEANED INSIDE OR OUT DATE OF Purchase. AS I GET IN THE VEHICLE to drive away, dealer tells me then I must push the key in with force to crank it and turn the air condition to the "snow flake and eventually it will cool off" AC never cooled off. One day it makes noise and smokes, Belk reports it's the "programming" and it's "fixed" 4/2022. They didn't "FIX" AC or ignition switch. Tell me it will have to come out of my pocket to "fix" the vehicle. Two weeks after getting the vehicle back, breaks started making a sound and have got worse. 2nd time around, vehicle won't crank and Belk Ford says the cost will come out of my pocket! Disappointed and taken advantage of! Two dealerships denied fix it, said Belk Ford should stand behind their supposedly creditable name most dealerships would and do sad Belk Ford doesn't.

April 29, 2022

Ordered a F150 over the phone with help from sales rep. First time for me to purchase a new vehicle by only looking at photos but the truck was delivered exaclty as discussed. The entire process was easy More

by chadalton1124
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JAMES SARTIN , JARROD STEWART
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February 10, 2022

Ordered a truck from Belk, Simon and Addie answered all my questions throughout the process and they were all great to deal with. I will go to them first on the next car purchase. More

by stevendouglas19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon, Addie, Allison, Jared
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December 13, 2021

They do good work. But, I had tires that I bought(somewhere else)..they wouldn't mount tires bc their insurance wouldn't cover it or something. I get tires mounted(somewhere else) and then com More

by bigwill_87_72
Recommend Dealer
No
Employees Worked With
I didn't get the person's name that I talked too
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