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Beck Nissan - Service Center

Palatka, FL

4.7
231 Reviews

231 Reviews of Beck Nissan - Service Center

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March 24, 2024

My service was done quickly and the two people I encountered in the service department were friendly and helpful. More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Beck Nissan responded

Hello J, Thanks for the 5-star review! Customer service is right at the top of our list of priorities. We appreciate you sharing your experience. See you next time around. Have a great afternoon!

March 22, 2024

Scheduled an appointment to have service work performed on my 2023 Titan. The work scheduled was for an oil change, tire rotation, and multi-point check. More

by KATHYGOLFN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anita Spears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miss Patty
Mar 28, 2024 -

Beck Nissan responded

Thank you Kathy! See you next time!

March 19, 2024

The service was quick and very satisfying. In my experience the customer service reps. were very professional and there was a pleasant atmosphere! More

by ERICWRIGHT239
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Beck Nissan responded

Hi Eric! We're very happy to hear that your service visit went well. It's always our goal to provide an exceptional customer experience. Thank you for trusting us with your business, we appreciate it. We look forward to seeing you next time!

March 15, 2024

The maintenance team went above and beyond to find my missing remote start fob. They refused the tip. It took 2 trips but they found it. Also love free car wash. Detailing very affordable. More

by gaylefla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2024

Trevor is always right on top everything and willing to get things done for you in a timely manner as well as all the mechanics in the back. They have never gave me a reason to complain about the service. More

by alucas0443
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2024

Pleasent staff, they got my Murano done quickly. I didn't have any wait time, even though I was there early! More

by STARWOLFX
Recommend Dealer
Yes
Employees Worked With
I didn't catch the name of the service center man who took car. Or the checkout girl.
March 07, 2024

So far everything they have done to my x-Tera has been great. All of the personal have been very personable. More

by FEPV2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Houser
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Gatewood
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2024

Austin and the whole service team is amazing. Everyone is so helpful from check in to check out. More

by sbell_3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley
February 28, 2024

Austin is the best service manager at beck nissan palatka office. I'm always pleased More

by FLWRSLOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2024

I was completely satisfied with the service. Trevor told me service would be about 45 minutes but it was ready in about 30 minutes. Great job Trevor Rich Hillen More

by DHILLEN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Houser
4.0
This rating includes all reviews, with more weight given to recent reviews.
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