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Beck Nissan - Service Center

Palatka, FL

4.7
231 Reviews

231 Reviews of Beck Nissan - Service Center

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April 20, 2024

The employees are not morning people and if you use your debit card lake credit you get charged 3.5 percent es not fair last time I visited Beck More

by PEREZMIGUEL111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Reiter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Beck Nissan responded

Hello Miguel, We regret to hear that your recent service experience did not meet your expectations. We do have notifications posted regarding the fees associated with the use of a credit card. Our scheduling agents inform our customers at the time that the appointment is scheduled as well. We're sorry for any inconvenience.

April 12, 2024

Got in and out quickly. Everyone was very friendly and professional. Will definitely return for service. More

by BRACKNELLM
Service Time
Recommend Dealer
Yes
Employees Worked With
Trevor Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Beck Nissan responded

Thanks for sharing your experience with us and our community We'll look forward to seeing you on your next visit!

April 11, 2024

As always, the service was great. Reasonable rate and quick turn around. My go-to spot for auto work More

by SUSANKMILLER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Beck Nissan responded

Thanks Susan! We are happy to be your dealer of choice!

April 07, 2024

Amazing customer service and most helpful to get you in the car or truck you want!! Highly recommended More

by donnaeichelsderfer
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Attanasio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Gatewood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane McBay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Beck Nissan responded

Hello Donna! Thank you for letting us know about your great experience at our Nissan dealership! The opportunity to be your dealer of choice means a lot to us. We'll continue to do our best to earn your business in sales and service. Have a great day!!

April 05, 2024

Great place for all of your automotive needs and concerns. Love the staff kind and courteous. More

by mgriffis09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Attanasio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Gatewood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane McBay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Beck Nissan responded

Hello Melita, Thanks for the 5-star review and for making us your dealer of choice! Your experiences at our dealership should always leave you with a feeling of confidence and trust. Our entire team will work hard to continue to provide that for you in the future. Have an awesome day!

April 04, 2024

I appreciate the service department for trying to fix this peice of xxxx car they sold me just got the car back and still doing the same xxxx More

by lilbop420
Recommend Dealer
Yes
Employees Worked With
Jennifer Attanasio
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2024

The service on my car was done in a timely manner, and everything is working perfectly. It actually took about the amount if time I expected and the waiting area was clean and comfortable. Everyone I en More

by JCADAIR
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Austin Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley was very nice and was able to answer all of my questions. She also called me the next day to check that everything was good.
Apr 08, 2024 -

Beck Nissan responded

Hi Janet! Thank you! We love hearing from our customers! Your comments will be shared with our team. We'll see you next time!

April 02, 2024

Charge me for a terminal and car still doesn’t work . Wasted my time and my money ! I don’t want to do work with Beck anymore . Because a diagnostic test should’ve been done . More

by MONICAFELLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trevor Houser
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2024

Even on a busy day they kept the appointment scheduled and managed to be friendly. More

by JYPSY133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Beck Nissan responded

Hi Janice, Our customer reviews are very important to us and our Beck Nissan team thanks your for taking time out of your day to share your experience! See you next time! Have a great afternoon!

March 25, 2024

Everyone was friendly as soon as I pulled into the service area. Also, the service was very quick. More

by AVERYHUN77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Beck Nissan responded

Hi Avery, Thanks for sharing with us and others. We aren't here to provide "satisfactory" service, our goal is always to provide exceptional customer service! Thank you for allowing us to the opportunity to do so and for making Beck Nissan your dealer of choice. Looking forward to seeing you on your next visit!

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