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Beck Nissan - Service Center

Palatka, FL

4.7
231 Reviews
Call Service Center (386) 328-2775

231 Reviews of Beck Nissan - Service Center

Sort by
July 04, 2024

Always willing to work me in. Had oil change and tire rotation. Extremely fast service More

by wgbjwgbj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 26, 2024

Car engine light and other lights came on shortly after left the dealership. Never has a problem before but seems funny after it was serviced they’re now on. More

by MEL680
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
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Jun 26, 2024 -

Beck Nissan responded

Hello Mel680, We have not received a call from anyone with this issue. So, if you could give us a call we would love to see what is going on. Thank you,

June 22, 2024

I called the day before to schedule a time for my 60k mile maintenance. They got me in the very next day. Austin was very pleasant to deal with on the phone and when I met him in person the next day. Als More

by EMABELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier (forgot her name)
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Jun 24, 2024 -

Beck Nissan responded

Thank you for taking a moment to share your dealership experience with us and our community! It's very important to us that our customer's feel well taken care of and know that their experience matters. We'll be here for you for all of your vehicle needs in sales or service. Thanks for trusting us with your business! Have an awesome afternoon!

June 22, 2024

Austin is the absolute best manager Beck Nissan has ever had. He is always honest and he goes above and beyond for his customers. He is a great asset and deserves to be recognized. More

by mrsuniqueness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2024 -

Beck Nissan responded

Hi Dominique! Thank you very much for your kind words and for sharing your experience with us. We'll be sure to share your comments with Austin and our Nissan team. We appreciate your business. Have a wonderful afternoon!

June 17, 2024

Poor communication, poor turnaround time for warranty repairs and service appts, very little follow through. If you don’t mind having to borderline harass adults to get things done, then it might be an o More

by Kp2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Reiter
2.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Houser
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2024 -

Beck Nissan responded

We are sorry to hear that you were unhappy with your recent service experience. We apologize for any inconvenience and we'd like an opportunity to discuss this with you to better understand the situation. Please call (386) 328-0244, ext. 135.

June 05, 2024

Always professional and top notch. They meet you with a smile and answer all the questions the customer asks. I’ll stay with Beck. I prefer quality. They are quality. More

by airboss65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 02, 2024

They keep emailing me and calling me even though I have NEVER purchased a car from there or even been to their dealership. Please leave me alone! More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Reiter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Houser
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Gatewood
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shane McBay
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2024 -

Beck Nissan responded

Good morning! My name is Anita Spears. I am so sorry this is happening. If you will give me a call 386-328-2775 EXT 150 I am more than happy to take your name and # out of our system to keep this from happening. Thank you, Anita

May 30, 2024

People are super friendly and go out of there way to accommodate you plus you get free car wash More

by EDSELPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 25, 2024

I keep returning to this dealership because the workmanship is warranted. The staff are respectful and knowledgeable which adds to the trust factor. More

by HUMANBEING46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Houser
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2024

Friendly, courteous, knowledgeable. Great place to have your vehicle serviced. Waiting room and bathrooms are always clean. More

by WALDRONRUBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2024 -

Beck Nissan responded

Hi Ruby! Thank you very much for taking time out of your day to share your experience with us. We appreciate your business and look forward to assisting you with your vehicle needs for many years to come. Have a wonderful afternoon!

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