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Beck Nissan - Service Center

Palatka, FL

4.6
236 Reviews
Call Service Center (386) 328-2775

236 Reviews of Beck Nissan - Service Center

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October 06, 2024

Everyone that I have been in contact with at Beck Nissan has been very professional and helpful, and answered all my questions. More

by GBACK1023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anita Spears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patty , Trevor Houser
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Nov 09, 2024 -

Beck Nissan responded

That's exactly what we like to hear! Thank you so much for taking the time to share your Beck Nissan experience with us. We appreciate your business. Have a great evening. We'll see you next time!

August 30, 2024

He was quick, polite, and punctual. I didn't have to wait at all, despite not having an appointment, and he got my car starting again More

by KMENNARE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Houser
Report | Print
Nov 09, 2024 -

Beck Nissan responded

We appreciate your positive review about your recent experience with us!

August 29, 2024

Austin was great. He was able to answer all the questions I had. They did a diagnostic on the car in a timely manner. More

by LBATTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor Houser
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Nov 09, 2024 -

Beck Nissan responded

Hi Lbatts, thank you for taking the time to leave a review for us at Beck Nissan, Inc.. We're happy we could meet your expectations!

July 26, 2024

I made an appointment to my convenience and received it. Service was done clean and efficient. Car brought back to me in great shape. More

by BlueCamaroJacky
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Houser
Report | Print
Nov 09, 2024 -

Beck Nissan responded

Bluecamarojacky, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Beck Nissan, Inc.. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 09, 2024

Amazing as usual. I did not have to wait, and my vehcile was finished ahead of schedule with everything done well. More

by MCENROETM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor Houser
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July 04, 2024

Always willing to work me in. Had oil change and tire rotation. Extremely fast service More

by wgbjwgbj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Houser
Report | Print
June 26, 2024

Car engine light and other lights came on shortly after left the dealership. Never has a problem before but seems funny after it was serviced they’re now on. More

by MEL680
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
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Jun 26, 2024 -

Beck Nissan responded

Hello Mel680, We have not received a call from anyone with this issue. So, if you could give us a call we would love to see what is going on. Thank you,

June 22, 2024

Austin is the absolute best manager Beck Nissan has ever had. He is always honest and he goes above and beyond for his customers. He is a great asset and deserves to be recognized. More

by mrsuniqueness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor Houser
Report | Print
Jun 24, 2024 -

Beck Nissan responded

Hi Dominique! Thank you very much for your kind words and for sharing your experience with us. We'll be sure to share your comments with Austin and our Nissan team. We appreciate your business. Have a wonderful afternoon!

June 22, 2024

I called the day before to schedule a time for my 60k mile maintenance. They got me in the very next day. Austin was very pleasant to deal with on the phone and when I met him in person the next day. Als More

by EMABELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier (forgot her name)
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Jun 24, 2024 -

Beck Nissan responded

Thank you for taking a moment to share your dealership experience with us and our community! It's very important to us that our customer's feel well taken care of and know that their experience matters. We'll be here for you for all of your vehicle needs in sales or service. Thanks for trusting us with your business! Have an awesome afternoon!

June 17, 2024

Poor communication, poor turnaround time for warranty repairs and service appts, very little follow through. If you don’t mind having to borderline harass adults to get things done, then it might be an o More

by Kp2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Reiter
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor Houser
Report | Print
Jun 18, 2024 -

Beck Nissan responded

We are sorry to hear that you were unhappy with your recent service experience. We apologize for any inconvenience and we'd like an opportunity to discuss this with you to better understand the situation. Please call (386) 328-0244, ext. 135.

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