Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Beck Nissan - Service Center
Palatka, FL
240 Reviews
Today:Open today 7:30 AM - 5:30 PM
Open Now
View All Hours
Hours
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
240 Reviews of Beck Nissan - Service Center
Sort by
September 25, 2023
I live in Palm Coast, Florida, back in March 2023 I took my car to a reputable mechanic shop in my town because it wasn't running properly. It was determined that I needed a new transmission so they ordered my car to a reputable mechanic shop in my town because it wasn't running properly. It was determined that I needed a new transmission so they ordered one from the Beck Nissan dealer when the transmission arrived it was not working properly so they called Beck Nissan and was told that they needed to have my vehicle towed to them so they could check the new transmission they sent before replacing it. So the mechanic shop towed it to them. Beck Nissan also determined that they would have to get another transmission and they would install it which they did, they had one of their guys drive my car from Palatka to Palm Coast to my mechanic so I could pick up my car. The problem I have is that one of their techs or the guy that drove my car back to my mechanic stole a grey hard case that had my power lug nut inside of it and they stole my tire air inflator pump that I use to put air in my tires. Both these items were not cheap I called my mechanic shop and told them about it and they said they would contact Beck Nissan and inform them. When I dropped my car off it was in there and when I picked it up it was gone, I know my mechanic shop didn't take it because I got something out of the trunk that I forgot to take out and my stuff was there. To date, Beck Nissan has not notified me about my property. I had no idea my car was going to be towed to Beck Nissan or I would have gone to my mechanic shop and removed my items. I know the theft did not happen at my mechanic shop because I have left my car with them several times and nothing like this has ever happened. Beck Nissan has a theft working in their service department that goes through people's cars looking for items to steal, I hope someone catches his xxx and chops his hands off, freaking thieves. Beck Nissan I want my (2) items or a replacement or the money for it I will not wait any longer before I call the news station. Dawana B, Palm Coast Florida More
by msdpburns
September 25, 2023
This is a good dealership but I did have 3 different problems with service and sales in the past with 2 different cars. problems with service and sales in the past with 2 different cars. More
by marty460
Verified CustomerSeptember 21, 2023
From the time I met Anna in the service department & handed my keys to her until my repair was completed & she gave me my keys, she gave me perfect service!!! handed my keys to her until my repair was completed & she gave me my keys, she gave me perfect service!!! More
by CONNIE.PERRY.CP
Employees Worked With
Anna Charles
September 21, 2023
I love beck! !! They treat you like family!! Best place to buy a car. You will not go wrong shopping at beck!! !! They treat you like family!! Best place to buy a car. You will not go wrong shopping at beck!! More
by blueidwonder14
Employees Worked With
Other Employees :
Dane Bell, Trevor Houser, SYBIL TURNER, Anna Charles, Ike Ettinger
September 21, 2023
Fast service. Austin was great always takes care of me. Recommend Beck to many I know. Austin was great always takes care of me. Recommend Beck to many I know. More
by ROGERBUZ
Employees Worked With
September 21, 2023
Great service very friendly and efficient and helpful answered all questions for me. would recommend this service dept to every one answered all questions for me. would recommend this service dept to every one More
by margarettevg1969
Employees Worked With
Not sure of name of gentleman who helped but very efficient , Trevor Houser
September 18, 2023
Good ,friendly service completed in a reasonable amount of time. There is a very nice waiting area .., where you can wait for your car to be taken care of. of time. There is a very nice waiting area .., where you can wait for your car to be taken care of. More
by BEMENTLINDA
Employees Worked With
Trevor Houser
