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Beck Nissan - Service Center

Palatka, FL

4.6
234 Reviews
Call Service Center (386) 328-2775

234 Reviews of Beck Nissan - Service Center

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January 26, 2025

They are usually GREAT , this time they ripped my tint off my windshield and covered it with an oil change sticker .. More

by TRISTANHARRACKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Attanasio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2025 -

Beck Nissan responded

Tristan, We truly appreciate your loyalty and are very sorry to hear about your recent experience. That’s definitely not the level of service we aim to provide. Our Nissan Service Manager has spoken with you and is personally handling the situation so that we can come to a satisfactory resolution. We value your feedback and hope to restore your trust in us!" Please don't hesitate to call if you need any further assistance.

January 23, 2025

Service department did a great job with the work I requested. I had made an appointment ahead of time, they got me in on time and finished in a reasonable time as well. I would recommend Beck Nissan More

by aa24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2025 -

Beck Nissan responded

Thank you for your kind words! We're glad to hear that our service department met your expectations and provided timely, quality work. We appreciate your recommendation and look forward to serving you again in the future. Safe travels!

January 03, 2025

Service department has been very professional and the work has been excellent. The only issue is I have been waiting on a replacement sensor part for 2 weeks and they have not called me or emailed me, so More

by GREGROBERTS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 07, 2025 -

Beck Nissan responded

Hello Greg, Thank you for taking the time to provide a 5-star review! We apologize for the delay in a status update on your replacement sensor. We'll reach out to the Service Manager and someone will be contacting you very soon. We appreciate your business and look forward to seeing you on your next visit. Have an awesome day!

November 20, 2024

Service took care of me quickly and referred me to Chris for a warranty purchase that I asked about. Will continue to give beck Nissan my business More

by MMB734
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Gatewood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Beck Nissan responded

Awesome! We strive to provide top-notch customer service, and we appreciate you taking the time to give us a positive review. Thanks for your business. Happy Holidays to you and yours!

November 16, 2024

Service took great care of me. I will continue to give Beck Nissan all my business More

by MIKE.AKERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

Beck Nissan responded

Hello Mike! Thanks for the 5-star review! Your feedback is important to us and we appreciate you taking the time to provide it. We'll look forward to seeing you the next time around. Have a wonderful day!

November 07, 2024

Promises were not kept. The sales person can confirm this. Repurchase agreement was made by your sales manager. He even restated his promise several times in the presence of More

by STUARTREITER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anita Spears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Gatewood
3.0
This rating includes all reviews, with more weight given to recent reviews.
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November 07, 2024

Promises were made to me about the repurchase of my vehicle. They were not kept. Not even close. More

by STUARTREITER
Recommend Dealer
Yes
Employees Worked With
Anita Spears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Gatewood
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
November 03, 2024

Upon arrival of my appointment I was greeted with kindness and understanding as to what work needed to be done on my vehicle. More

by KATHYGOLFN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
October 06, 2024

Everyone that I have been in contact with at Beck Nissan has been very professional and helpful, and answered all my questions. More

by GBACK1023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anita Spears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Reiter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patty
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Nov 09, 2024 -

Beck Nissan responded

That's exactly what we like to hear! Thank you so much for taking the time to share your Beck Nissan experience with us. We appreciate your business. Have a great evening. We'll see you next time!

August 30, 2024

He was quick, polite, and punctual. I didn't have to wait at all, despite not having an appointment, and he got my car starting again More

by KMENNARE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2024 -

Beck Nissan responded

We appreciate your positive review about your recent experience with us!

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