Beck & Masten Kia

Jason is an amazing service advisor. He takes the time to explain the details. Friendly and courteous. He takes the time to explain the details. Friendly and courteous. More

As soon as I drove up and was met by the advisor I felt under pressure, she immediately started telling me I needed 2 tires and a front alignment...this was even before I had the tech inspect the car....I under pressure, she immediately started telling me I needed 2 tires and a front alignment...this was even before I had the tech inspect the car....I said I didn't want nothing more than the oil change I had made an appointment for. It took approx 2 hrs for an oil change, why have an appointment if it takes 2 hrs...I was not impressed and felt they were there to make a commission. I will take my business back to Cowboy Kia. More

This dealership makes the anxiety of buying a car nonexistent. I have purchased two cars from them and each time they made the process go just about as smooth as I think making big purchases could go nonexistent. I have purchased two cars from them and each time they made the process go just about as smooth as I think making big purchases could go. My most recent experience was supported by T.J. He made sure I understood each step and gave me solid advice. I'll be a Beck and Masten Kia owner for life. More

Very professional approach in working with their customers. They were responsive on service needs and got car serviced earlier than planned customers. They were responsive on service needs and got car serviced earlier than planned More

The process was quick and seamless with no hiccups. We really appreciated every Alice of the service! We really appreciated every Alice of the service! More

I've been very pleased with the service I've received at Beck and Masten. The staff I've had contact with are all very helpful abd professional. I appreciate the service that Margo provided on my most rec Beck and Masten. The staff I've had contact with are all very helpful abd professional. I appreciate the service that Margo provided on my most recent maintenance visit. More

I enjoyed working with the staff at Beck & Masten KIA! They were very helpful in the purchase of new car! They were very helpful in the purchase of new car! More

My service experience with Margo was top notch! She ensured my vehicle was next in line for the first available technician. Additionally, Margo kept me in constant contact with the status of my s She ensured my vehicle was next in line for the first available technician. Additionally, Margo kept me in constant contact with the status of my service and repairs, and called at least twice a day. She is super friendly and treated me with the utmost respect. I know exactly where I will be calling when my Kias need service in the future —> Margo at Beck & Masten Kia! More

Service department is a joke. Had an appointment for an oil change at noon. Waited 2 hours before asking for an update. My car still hadn’t been touched. Was told give them 20 min Had an appointment for an oil change at noon. Waited 2 hours before asking for an update. My car still hadn’t been touched. Was told give them 20 minutes. Asked what the hold up was because 4 customers who came in AFTER me were already gone. Was told it’ll be done soon. No explanation. Maybe don’t allow someone to schedule an appointment if they aren’t available at that time. My “service advisor” Madison, rolled her eyes at me and told me I could take it and leave since it hasn’t been pulled in yet. Then laughed. Maybe train your advisors on respect and common courtesy. I wasn’t asking for much just an update. Another hour later it still hasn’t went done. The service department here used to be amazing. It’s definitely gone down hill since the last time I was here. More

Great customer service and friendly people. They provide great, friendly service! TJ was awesome in helping make my purchase. They provide great, friendly service! TJ was awesome in helping make my purchase. More