Back

Beck & Masten Kia

Tomball, TX

4.3
198 Reviews

25503 Tomball Parkway

Tomball, TX

77375

Directions

By Type

Showing 198 reviews

August 20, 2024

Service was amazing. Super fast and returned my car exactly how it was and in a timely matter More

by Alyssaatch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margo
Aug 23, 2024 -

Beck & Masten Kia responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 20, 2024

Way too slow, still had my alignment with a red number after completion and wasted 2+ hours doing an inspection I specifically said not to do. Coupon saved me $100 but not worth it. More

by pat
Workmanship
Recommend Dealer
Yes
Employees Worked With
Rosenbaum
Aug 24, 2024 -

Beck & Masten Kia responded

Pat, Thank you for informing me about your recent experience. Please know that we are looking into your concerns, and will be reaching out to you soon to assist. If there is anything I can do in the meantime, please, feel free to contact me. Brian A. Smith General Manager briansmith@Group1Auto.com

August 20, 2024

I’ve brought my car in twice for recalls. Both times they’ve been unable to complete all the work. Perhaps it’s not their fault but it’s inconvenient for me. Hopeful third time will be the More

by Trish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerardo
Aug 24, 2024 -

Beck & Masten Kia responded

Trish, Thank you for informing me about your recent service experience, concerning your recalls. Please know that we are looking into your concerns, and will be reaching out to you soon to assist. If there is anything I can do in the meantime, please, feel free to contact me. Brian A. Smith General Manager briansmith@Group1Auto.com

August 15, 2024

Mrs Bearb makes me feel very satisfied that all my vehicle needs are meet and she has it done in a timely manner. More

by edgarjackson4849
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mrs Margaret Bearb
Aug 17, 2024 -

Beck & Masten Kia responded

Hi, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Kia. We hope you have a great day!

August 14, 2024

Great service with a smile did not push me to get more work done which I appreciated More

by Bud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margo
Aug 16, 2024 -

Beck & Masten Kia responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 13, 2024

Had my KIA Soul serviced they had it ready before time I was given. Return the car for front brakes and brake fluid flush and work was completed without any problems and price was exactly what I was quoted. More

by kevincorbitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Aug 17, 2024 -

Beck & Masten Kia responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 13, 2024

Service department is very friendly. Jason and Madison have treated me well. I have no experience with sales team yet. More

by Sorento Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison, Jason
Aug 17, 2024 -

Beck & Masten Kia responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

August 13, 2024

Amir was an excellent salesperson to work with. Kind, attentive, hard working, and really listened to us. More

by JG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amir Mikhael
Aug 17, 2024 -

Beck & Masten Kia responded

Hi, we're happy to hear you had such a positive experience with Amir! Please don't hesitate to reach out if there's anything additional we can do for you.

August 13, 2024

I am pleased with the service provided by this establishment thus far. Mr. Armir Mikhael was particularly helpful in providing me with detailed explanations and assisting me in acquiring my new ve More

by Johnathan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armir Mikhael
Aug 17, 2024 -

Beck & Masten Kia responded

Hi Johnathan, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Kia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 08, 2024

Very prompt, and courteous! Met with a friendly smile with expedited service, in and out for an oil change within the hour! More

by Telly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
older blonde mature woman, Forgot her name
Aug 11, 2024 -

Beck & Masten Kia responded

Hi Telly, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

...
7
...