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Beck & Masten Kia

Tomball, TX

4.3
198 Reviews

25503 Tomball Parkway

Tomball, TX

77375

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Showing 198 reviews

September 03, 2024

It seems it is always painful to buy a car from a dealership. All are the same between the salesperson, the detailing, and the finance person. You have to know that you will spend hours completing t More

by jfrasca2562
Recommend Dealer
Yes
Employees Worked With
Amir Mikhael
Sep 06, 2024 -

Beck & Masten Kia responded

Hi, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Kia. We hope you have a great day!

September 03, 2024

Gavin and Corey were great. Knowledgable, patient and super helpful. Overall great experience. Highly recommend! More

by audreylallman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gavin Hickman and Corey Rogers
Sep 06, 2024 -

Beck & Masten Kia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Beck & Masten Kia! We are always more than happy to assist you if anything else comes up. Take care!

September 03, 2024

It seems it is always painful to buy a car from a dealership. All are the same between the salesperson, the detailing, and the finance person. You have to know that you will spend hours completing t More

by jfrasca2562
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amir Mikhael
Sep 06, 2024 -

Beck & Masten Kia responded

Hi, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Kia. Thanks for the recommendation, and have an amazing day!

August 31, 2024

I have a Kia and I just had another great experience with Jim Zook in the parts department and thought I’d share my thoughts about this dealership. The best thing I like about this parts department is they a More

by Rita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Zook
Sep 06, 2024 -

Beck & Masten Kia responded

Hi Rita, thanks for your praise and kind comments about Jim. We hope you have a great day!

August 29, 2024

Friendly people, good informed information, made the experience smooth. My salesman Jeremy is a great person. More

by lt2harris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy philips
Sep 01, 2024 -

Beck & Masten Kia responded

Hi, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Kia. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 26, 2024

Great experience. Cesar was kind and not pushy. Found the car I was looking for and had it ready to test drive. More

by Kristidcox
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar
Aug 31, 2024 -

Beck & Masten Kia responded

Hi, we're happy you found our staff Cesar to be so supportive during your experience here at Beck & Masten Kia. Feel free to reach out to us if you need anything. Have a wonderful day.

August 25, 2024

There is no connection between different departments. One can say it is okay, next say nothing, and you can spend your time just by waiting for someone, and by the end get a surprise result a lost your t More

by AbzalK
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
SalesP (said I can pay by ApplePay, it was wrong); FinDep manager said I can take car and pay in fewdays, itswrong; Sales manager, don’t remember his name, promised to replace windshield, still waiting for it; One promised to give paper for his promise.
Aug 31, 2024 -

Beck & Masten Kia responded

AbzalK, Thank you for informing me about your recent experience. Please know that we are looking into your concerns, and will be reaching out to you soon to assist. If there is anything I can do in the meantime, please, feel free to contact me. Brian A. Smith General Manager briansmith@Group1Auto.com

August 22, 2024

Every single person at this dealership was doing an excellent job! Jason is the best service man in the business! Excellent customer service and great work on my car. The a/c is so cool! And the oil ch More

by sharoncook57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Aug 24, 2024 -

Beck & Masten Kia responded

Hello, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Kia. We are always more than happy to assist you if anything else comes up. Take care!

August 22, 2024

We were greeted and helped by a sales associate right when we walked in the door. More

by Giesekela
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavian
Aug 24, 2024 -

Beck & Masten Kia responded

Hello, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Kia. We are always more than happy to assist you if anything else comes up. Take care!

August 20, 2024

Jason took care of the service needs on my Sorento. He did everything in his ability to male sure I was satisfied. Usually I have issues with the dept, but today was a good day! Thnx Jason! ;) see you More

by Chepita Angie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Lucas
Aug 23, 2024 -

Beck & Masten Kia responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jason! Please don't hesitate to reach out if there's anything additional we can do for you.

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