Beck & Masten Kia
Tomball, TX
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It seems it is always painful to buy a car from a dealership. All are the same between the salesperson, the detailing, and the finance person. You have to know that you will spend hours completing t dealership. All are the same between the salesperson, the detailing, and the finance person. You have to know that you will spend hours completing the transaction. That being said, it is all about the interaction and whether you have a bad or good experience. Our salesperson, Amir Mikhael, was awesome. He was professional and patient with my father-in-law, who has Parkinson disease. The typical back and forth price negotiation ended in a great deal that he was happy about. Finance experience with Shawn Auguillard was informative and non pushy. But do your homework based on your credit rating to determine the lowest interest available in the market (e.g. credit union) and use that for them to search and match the best rate they can offer. The kia lineup is awesome. We have purchased 5 between my father-in-law and us. Beck and Masten is a great dealership and great customer oriented employees. I highly recommend you use Amir Mikhael for your new or used shopping needs. More
It seems it is always painful to buy a car from a dealership. All are the same between the salesperson, the detailing, and the finance person. You have to know that you will spend hours completing t dealership. All are the same between the salesperson, the detailing, and the finance person. You have to know that you will spend hours completing the transaction. That being said, it is all about the interaction and whether you have a bad or good experience. Our salesperson, Amir Mikhael, was awesome. He was professional and patient with my father-in-law, who has Parkinson disease. The typical back and forth price negotiation ended in a great deal that he was happy about. Finance experience with Shawn Auguillard was informative and non pushy. But do your homework based on your credit rating to determine the lowest interest available in the market (e.g. credit union) and use that for them to search and match the best rate they can offer. The kia lineup is awesome. We have purchased 5 between my father-in-law and us. Beck and Masten is a great dealership and great customer oriented employees. I highly recommend you use Amir Mikhael for your new or used shopping needs. More
I have a Kia and I just had another great experience with Jim Zook in the parts department and thought I’d share my thoughts about this dealership. The best thing I like about this parts department is they a Jim Zook in the parts department and thought I’d share my thoughts about this dealership. The best thing I like about this parts department is they actually answer the phone! So rare these days. Jim Zook is always the friendliest and most professional person to talk to. I would highly recommend Beck & Masten Kia! More
There is no connection between different departments. One can say it is okay, next say nothing, and you can spend your time just by waiting for someone, and by the end get a surprise result a lost your t One can say it is okay, next say nothing, and you can spend your time just by waiting for someone, and by the end get a surprise result a lost your time. Sales Manager can promise to do something and give you a paper, but then you have to call them and ask about a promise, and it may continue endlessly. More
Every single person at this dealership was doing an excellent job! Jason is the best service man in the business! Excellent customer service and great work on my car. The a/c is so cool! And the oil ch excellent job! Jason is the best service man in the business! Excellent customer service and great work on my car. The a/c is so cool! And the oil change was done with the best oil! I will definitely have all my car maintenance done here! More
Jason took care of the service needs on my Sorento. He did everything in his ability to male sure I was satisfied. Usually I have issues with the dept, but today was a good day! Thnx Jason! ;) see you He did everything in his ability to male sure I was satisfied. Usually I have issues with the dept, but today was a good day! Thnx Jason! ;) see you in 6k miles! More