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Beck & Masten Kia

Tomball, TX

4.5
305 Reviews

25503 Tomball Parkway

Tomball, TX

77375

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Showing 305 reviews

March 01, 2025

Margo was my service advisor and she was amazing! She was honest and showed integrity, which isn’t something you often hear about a dealership’s service department! I appreciated that she didn’t try More

by teechfire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margo
Mar 03, 2025 -

Beck & Masten Kia responded

Hi, our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 25, 2025

Helpful and courteous staff in the service department, made a service appointment for regular maintenance More

by darlenemerz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison
Feb 28, 2025 -

Beck & Masten Kia responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 25, 2025

Thank you for taking me as a walkin. I was able to be serviced in a timely manner More

by cathy15jewel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margo Bearb
Feb 28, 2025 -

Beck & Masten Kia responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 24, 2025

Margo in service was a great advisor, had my telluride finished up quick, great job. We will be back More

by rcarrion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margo
Feb 28, 2025 -

Beck & Masten Kia responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 21, 2025

Everyone that I spoke with or interacted with was very professional especially Jason who I believe went out of his way to help me. More

by bill8857
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Feb 23, 2025 -

Beck & Masten Kia responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jason here at Beck & Masten Kia! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 21, 2025

Tarik was very helpful and knowledgeable with the vehicle. These are qualities I look for when purchasing any vehicle. He was also nice enough to contact me if I had any questions or concern...and if More

by Izy
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tarik Cruickshank
Feb 23, 2025 -

Beck & Masten Kia responded

Hi Izy, thank you for your kind review; we are happy to pass along your comments to the Tarik here at Beck & Masten Kia! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 20, 2025

Great team to work with. Very professional and minimal gimmicks for a car dealership. Enjoyed the experience More

by anhanus4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tarik
Feb 23, 2025 -

Beck & Masten Kia responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

February 20, 2025

Madison, my service agent, was friendly, knowledgeable and prompt. The waiting area was comfortable and clean. More

by Bailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison
Feb 23, 2025 -

Beck & Masten Kia responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

February 18, 2025

The salesman we dealt with was very attentive without putting pressure on us. He was very helpful and listened to what our needs were rather than trying to push a vehicle on us. Our purchase was a very g More

by VicSmart
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nickolas Hines, Tarik Cruickshank
Feb 21, 2025 -

Beck & Masten Kia responded

Hi, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Kia. Please don't hesitate to reach out if there's anything additional we can do for you.

February 14, 2025

The person that helped me the most was Margo. She was very kind, very compassionate and very helpful. She is an amazing person. More

by Lisa Alexandre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margo
Feb 18, 2025 -

Beck & Masten Kia responded

Hi Lisa, we're happy you found Margo to be so supportive during your experience here at Beck & Masten Kia. Please let us know if there is anything else we can do for you; we are more than happy to help!

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