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Group 1 Kia Tomball
Tomball, TX
627 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 628 reviews
October 02, 2026
Estoy muy contenta con mi experiencia en Group 1 Kia Tomball. Desde el momento en que llegué, todos fueron muy amables y atentos, y me hicieron sentir muy cómoda durante todo el proceso de compra. Qu Tomball. Desde el momento en que llegué, todos fueron muy amables y atentos, y me hicieron sentir muy cómoda durante todo el proceso de compra. Quiero agradecer especialmente a Wendy, porque hizo que todo fuera mucho más fácil para mí. Siempre tuvo una excelente actitud, fue muy paciente y estuvo pendiente de que entendiera todo y me sintiera segura con mi decisión. Da mucho gusto encontrar personas que realmente disfrutan ayudar a sus clientes. Me voy muy feliz con mi carro y, sobre todo, agradecida por la forma en que fui recibida y atendida. Gracias a Wendy y a todo el equipo de Group 1 Kia Tomball por hacer de esta una experiencia tan bonita. ❤️🚗 ¡Los recomiendo totalmente! More
by Aris Morales
Employees Worked With
Wendy
September 29, 2026
Understood my needs and quickly provided a solution. Offered additional services that were needed, but didn’t pressure. Plan to bring in and complete on next regular maintenance . Offered additional services that were needed, but didn’t pressure. Plan to bring in and complete on next regular maintenance . More
by DP
Employees Worked With
Rob, I think. He was great. My normal advisor Jason.
September 26, 2026
Xavian was/ is as nice as can be. We knew the make, model, packages, even the VIN, of the car we wanted. He worked diligently and efficiently to get us into our new car. After we drov We knew the make, model, packages, even the VIN, of the car we wanted. He worked diligently and efficiently to get us into our new car. After we drove off the lot, singing his praises, we noticed some chipped paint and adhesive left on the suede of the car. We went back to the dealership, showed him, he took pictures, and escalated it to get fixed. He called the next day for us to drop in whenever we could and he would personally take it to service and wait for it to be repaired. The adhesive is gone and the chipped paint is as good as new. We appreciate him immensely! More
by KiaSorento
Employees Worked With
Xavian Johnson
September 24, 2026
They used to be very friendly and service-oriented, but not anymore. Now it’s a large machine. Had to wait 2+ hours for a simple oil change. Wanted an inspection but after they give me back my car they te not anymore. Now it’s a large machine. Had to wait 2+ hours for a simple oil change. Wanted an inspection but after they give me back my car they tell me oops sorry our machine was broken. More
by johnandronaco
Employees Worked With
Johnny Maldonado
