Group 1 Kia Tomball

Excellent customer service, VIP treatment and very welcoming staff, I was able to walk away with a brand new vehicle from the show room thanks to group 1. welcoming staff, I was able to walk away with a brand new vehicle from the show room thanks to group 1. More

⭐⭐⭐⭐⭐ Excelente experiencia con Grupo Kia 1. Muy buena atención, personal amable y profesional. Me ayudaron durante todo el proceso, respondieron mis preguntas y el servicio fue rápido y claro. Muy buena atención, personal amable y profesional. Me ayudaron durante todo el proceso, respondieron mis preguntas y el servicio fue rápido y claro. Quedé muy satisfecho con la atención recibida y definitivamente los recomiendo. More

Estoy muy contenta con mi experiencia en Group 1 Kia Tomball. Desde el momento en que llegué, todos fueron muy amables y atentos, y me hicieron sentir muy cómoda durante todo el proceso de compra. Qu Tomball. Desde el momento en que llegué, todos fueron muy amables y atentos, y me hicieron sentir muy cómoda durante todo el proceso de compra. Quiero agradecer especialmente a Wendy, porque hizo que todo fuera mucho más fácil para mí. Siempre tuvo una excelente actitud, fue muy paciente y estuvo pendiente de que entendiera todo y me sintiera segura con mi decisión. Da mucho gusto encontrar personas que realmente disfrutan ayudar a sus clientes. Me voy muy feliz con mi carro y, sobre todo, agradecida por la forma en que fui recibida y atendida. Gracias a Wendy y a todo el equipo de Group 1 Kia Tomball por hacer de esta una experiencia tan bonita. ❤️🚗 ¡Los recomiendo totalmente! More

Understood my needs and quickly provided a solution. Offered additional services that were needed, but didn’t pressure. Plan to bring in and complete on next regular maintenance . Offered additional services that were needed, but didn’t pressure. Plan to bring in and complete on next regular maintenance . More

VERY DISSATISFIED NEVER AGAIN WILL I TAKE MY CAR HERE. I WILL BE GOING ELSEWHERE I WILL BE GOING ELSEWHERE More

Got me in on short notice . Quick service. Very happy with my choice and the service Quick service. Very happy with my choice and the service More

Great service. My technician Jason was very helpful every step of the way! Top notch. My technician Jason was very helpful every step of the way! Top notch. More

Xavian was/ is as nice as can be. We knew the make, model, packages, even the VIN, of the car we wanted. He worked diligently and efficiently to get us into our new car. After we drov We knew the make, model, packages, even the VIN, of the car we wanted. He worked diligently and efficiently to get us into our new car. After we drove off the lot, singing his praises, we noticed some chipped paint and adhesive left on the suede of the car. We went back to the dealership, showed him, he took pictures, and escalated it to get fixed. He called the next day for us to drop in whenever we could and he would personally take it to service and wait for it to be repaired. The adhesive is gone and the chipped paint is as good as new. We appreciate him immensely! More

Great experience, Nick was very attentive and kept me updated on the status of my vehicle updated on the status of my vehicle More

They used to be very friendly and service-oriented, but not anymore. Now it’s a large machine. Had to wait 2+ hours for a simple oil change. Wanted an inspection but after they give me back my car they te not anymore. Now it’s a large machine. Had to wait 2+ hours for a simple oil change. Wanted an inspection but after they give me back my car they tell me oops sorry our machine was broken. More