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Group 1 Kia Tomball
Tomball, TX
554 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 554 reviews
May 31, 2026
I had a great experience during my recent car maintenance service, thanks to Caleb. From start to finish, he was professional, knowledgeable, and friendly. He took the time to explain the work that needed to service, thanks to Caleb. From start to finish, he was professional, knowledgeable, and friendly. He took the time to explain the work that needed to be done, kept me informed throughout the process, and made sure all my questions were answered. The service was completed efficiently, and I felt confident that my vehicle was being well taken care of. Caleb’s excellent customer service and attention to detail made the entire experience stress-free. I truly appreciate his dedication and would highly recommend working with him for any vehicle maintenance needs. More
by Prissyislas87
Employees Worked With
Caleb
May 30, 2026
They really took care of me. I appreciate the time they took dealing with my vehicle.They were awesome.If you need a vehicle I recommend KiA Tomball. I appreciate the time they took dealing with my vehicle.They were awesome.If you need a vehicle I recommend KiA Tomball. More
by rjfretty
Employees Worked With
Alexandria Tessier, Loab Burke
May 30, 2026
My Name Is Adriana Soto. I had an appointment to do oil change and tire rotation. They told me that it will take “2 hs” but it took “2:35 hs “ for all washing included. It’s I had an appointment to do oil change and tire rotation. They told me that it will take “2 hs” but it took “2:35 hs “ for all washing included. It’s too much time to wait for this. Do you try to more faster next time. I talked to many friends and said the same. Can you try to see if next time could be different, less hours could be Great More
by aizivec
Employees Worked With
Nobody that I want to be rated
May 24, 2026
Everybody was fantastic but we especially loved dealing with Ryan. He was absolutely fantastic with both his professionalism and personality. We have always hated buying in the past because we always had with Ryan. He was absolutely fantastic with both his professionalism and personality. We have always hated buying in the past because we always had a feeling we were getting ripped off with unwanted add ons. That is not the case with Group 1! The price we were quoted by email was the drive out price with absolutely no hidden suprises!! Love this about them!! They will definitely get our return business in the future!!! More
by devlindsey3032
Employees Worked With
Alexandria Tessier, Loab Burke
May 15, 2026
Gavin and Ryan were amazing. They worked through a couple of obstacles and they got it done. They definitely deserve a raise or a night out on the town. They worked through a couple of obstacles and they got it done. They definitely deserve a raise or a night out on the town. More
by Rodfie7
Employees Worked With
Reinier Pardillo
May 13, 2026
Customer service was outstanding and provided timely communications on the status of the repairs. Pricing was fair and timeliness of repairs was very good. communications on the status of the repairs. Pricing was fair and timeliness of repairs was very good. More
by allen.atnip
Employees Worked With
Victoria
May 08, 2026
We bought our vehicle at Westside Kia. After a few bad service experiences and tense arguments with the service manager we are now a Beck and Masten customer from here on out. This experie After a few bad service experiences and tense arguments with the service manager we are now a Beck and Masten customer from here on out. This experience was what a customer would expect from a dealership. Easy, fast, and all repairs were able to be under warranty. Which was awesome. Again my wife and I both were thankful for great service. Thank you Caleb. Job well done. See you next time. More
by aellis2
Employees Worked With
Caleb Leiper
