Beck & Masten Kia

The staff were informative and friendly. The wait was longer than expected. Always pleasant when I visit. The wait was longer than expected. Always pleasant when I visit. More

Very limited communication at service department. They use the SMS system but, they do not answer messages promptly. They use the SMS system but, they do not answer messages promptly. More

Margo Bearb took great care of me today and made sure I got everything done with my car the needed done. I appreciate you and your customer service! :) got everything done with my car the needed done. I appreciate you and your customer service! :) More

My experience was very good, they served me very kindly. . The saleswoman and the finance person served us very well. . The saleswoman and the finance person served us very well. More

Brandon Wilson was great. He maintained great communication and was very knowledgeable! Excellent customer service! He maintained great communication and was very knowledgeable! Excellent customer service! More

Best customer service rep Me. Jason first time here and very great service. I highly recommend. Jason first time here and very great service. I highly recommend. More

I didn't ever take our vehicles to dealerships before having a Kia, but I've been pleasantly surprised by how well we're taken care of at Beck & Masten. Jason Lucas is my favorite service rep - he always having a Kia, but I've been pleasantly surprised by how well we're taken care of at Beck & Masten. Jason Lucas is my favorite service rep - he always does his best to explain what we need and what we can wait on. I got a comparison quote at another shop once, and they wanted to charge way more (and do more than I needed). More

I had an issue with the Cal tech product when bought the a week ago due to communication during finance. It’s lot to digest for electronic contract. There are 3rd party contracts that’s non cancellable such a week ago due to communication during finance. It’s lot to digest for electronic contract. There are 3rd party contracts that’s non cancellable such as coating ( due to type of service). I was not happy with it but Loab Burke “Doc” called me to dealer ship and took care of it. Thanks to Doc, Beck and Masten kia has a great product ( new gen Kia), personable staff. Thanks!! More

Bought a car with Cielo, She was very professional and knowledgeable of our 2025 Kia K4. She will always be honest and genuine about the buying process. Will be back for future purchases. knowledgeable of our 2025 Kia K4. She will always be honest and genuine about the buying process. Will be back for future purchases. More

Sales department was great. The service department needs alot of work. I value communication and the lack of it in the service department was appalling. It was not with just o The service department needs alot of work. I value communication and the lack of it in the service department was appalling. It was not with just one service employee but with multiple. More