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Beck & Masten Kia

Tomball, TX

Overview
Reviews
Vehicles
4.3
198 Reviews
Call Dealership (281) 655-3066

25503 Tomball Parkway

Tomball, TX

77375

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Showing 198 reviews

June 01, 2024

Services by an appointment. Oil changed with car wash. Timing is average. Nice people .I highly recommend it. More

by cong tran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sunny,Jacob.
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Jun 03, 2024 -

Beck & Masten Kia responded

Hi Cong, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

May 31, 2024

I was so impressed as I drove up to the service dept. I was met immediately, and was taken prior to my appt time. I was told how long to expect for the work to occur on my vehicle, and was very pleased w More

by Kim R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison
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May 31, 2024 -

Beck & Masten Kia responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 31, 2024

Great customer service ! Madison was really knowledgeable and quick with everything. Always brining my Kia to this location from now on ! More

by Jeremyphillips211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison
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Jun 02, 2024 -

Beck & Masten Kia responded

Hi, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Kia. Please don't hesitate to reach out if there's anything additional we can do for you.

May 30, 2024

Everything went pretty well . Had little delay for financial dept due to holiday but other than that everything ok Had bad experience at Toyota so was nice to have good experienc More

by w-steve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashlynn
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May 30, 2024 -

Beck & Masten Kia responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 30, 2024

Always friendly and efficient! ! Its easy to make an appointment so an easy wait time More

by rwilmes0828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sunnie Felix
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May 31, 2024 -

Beck & Masten Kia responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 30, 2024

Excellent service and very friendly. Very accommodating and I highly recommend to my friends in Texas More

by bsoncrant721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margo
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May 31, 2024 -

Beck & Masten Kia responded

We're delighted to learn that your experience was excellent! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 23, 2024

After a long wait for parts, they worked hard to get me back on the road. More

by iba10753
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margo Bearb
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May 24, 2024 -

Beck & Masten Kia responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 22, 2024

Margo was really nice and helped me with every question I asked. She helped me through the whole process More

by ddc5087
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margo Bearb
Report | Print
May 22, 2024 -

Beck & Masten Kia responded

We're delighted to learn about your positive experience and the helpful assistance provided by Margo! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 21, 2024

Dealership was easy to schedule an appointment and got my service started immediately upon arrival. More

by jonpalmer77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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May 22, 2024 -

Beck & Masten Kia responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 16, 2024

Good place good customer service. Ask for Margo she really know what customer service means! More

by Edz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Margo, jeremy, anushka
Report | Print
May 16, 2024 -

Beck & Masten Kia responded

We're delighted to learn about your positive experience and the great assistance provided by Margo! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

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