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Beck & Masten Kia

Tomball, TX

4.5
382 Reviews

25503 Tomball Parkway

Tomball, TX

77375

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Showing 382 reviews

July 03, 2025

Great experience Gavin was an awsome sales person and the GM Farzad is a great person to work with they didnt made a customer they made a friend for life i am super happy with the service i get and the deal More

by dashing_afridi_7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gavin
July 03, 2025

Great selection, excellent customer service and truly put forth the effort to assist. Upfront pricing is a plus, truly no add ons More

by Kimberly.lcarson2018
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny, Jose
July 03, 2025

We settled on the car we wanted and after that we just wanted to find a good dealership to help us. I found the best price on the car we wanted here. They also stayed very late to make sure I could get th More

by Meganh80
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaydan Witschen
July 01, 2025

Madison was great! Vehicle was serviced with no issues. Would recommend to family and friends! More

by Doane_casco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison
Jul 02, 2025 -

Beck & Masten Kia responded

Hello, thank you for your kind review; we are happy to pass along your comments to Madison here at Beck & Masten Kia! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 30, 2025

Went in for an oil change and tire rotation. Had no pressure to do other things or problems More

by patsdobie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Jun 30, 2025 -

Beck & Masten Kia responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

June 30, 2025

Caleb was an amazing service advisor! He was very communicative and kept me up to date about everything going on. I am very happy with my customer service at Beck and Masten Kia and with More

by Ashley Tanner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Leiper
Jul 02, 2025 -

Beck & Masten Kia responded

Hi Ashley, we're happy to hear you had such a positive experience with Caleb! Please don't hesitate to reach out to us if there's anything more we can do!

June 30, 2025

Excellent service. Everyone at the dealership were very nice and helpful and very honest. 5 stars More

by fenyvillarreal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Jul 02, 2025 -

Beck & Masten Kia responded

Hi, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

June 29, 2025

Awesome service from Jason Lucas service advisor. He is easy to work Listens to your request and follows up provides transportation if necessary that has worked every single time that I had to us More

by denadejay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Lucas
Jun 30, 2025 -

Beck & Masten Kia responded

Hello Denadejay, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Kia. If you have any further questions, please give us a call. We're always happy to help!

June 28, 2025

Worst service ever originally in for battery add other service since it was there from June 3rd until June 26th was told ready got there battery had not been done took over an hour to sort out paperwo More

by miceman100
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Jalal
Jul 01, 2025 -

Beck & Masten Kia responded

Thank you for bringing this to our attention. I sincerely apologize for the delay and for falling short of the standards we set. We truly regret the inconvenience and hope to have the opportunity to earn back your trust. Please don't hesitate to reach out to me if you have any questions or concerns.   Elias Perez Service Manager eliasperez@group1auto.com

June 28, 2025

This far I’ve been having great experiences with Beck and Masten. I purchased my vehicle from this establishment and I only get my vehicle serviced at this location. More

by Ashley Thomson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jalal Barazi
Jun 30, 2025 -

Beck & Masten Kia responded

Hi Ashley, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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