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Beck & Masten Kia
Tomball, TX
516 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 516 reviews
March 13, 2026
Excellent service in my last 2 visits. Caleb the service agent always goes above and beyond To make sure my car is in optimal condition. Thank you Caleb and Kia.. Caleb the service agent always goes above and beyond To make sure my car is in optimal condition. Thank you Caleb and Kia.. More
by Ofeliafraire
Employees Worked With
Caleb
March 12, 2026
DO NOT BRING your car here for service! They will tell you that your car has a problem, they will charge you for that and then will call you back, and tell you that they repaired the proble They will tell you that your car has a problem, they will charge you for that and then will call you back, and tell you that they repaired the problem, but your car is still not working and "that they thought was the problem" and then tell you that your warranty is no good and they forgot to mention it so now you will be responsible for the total charges of $3,000... Then they will tell you to pay the whole amount and include more charges for $3,000 dollar added to the first bill to try and fix the real problem! STAY AWAY if you want to protect your wallet and your vehicle! More
by ljimboe2
Employees Worked With
Service Manager -Margo, Anthony, and Farzad Elyasi - General Manager, Alexandria Tessier, Loab Burke
March 03, 2026
This dealership was amazing! We got the vehicle here and since then they have been great. I went to a different dealership for the first service and that was a mistake! I will on We got the vehicle here and since then they have been great. I went to a different dealership for the first service and that was a mistake! I will only use Beck & Masten from here on! The staff was friendly and the service was complete in the time they estimated! More
by Robert S
Employees Worked With
Caleb Leiper
March 02, 2026
My sales person, Stacie Thomas was AMAZING! ! From the moment I walked into the facility, everyone I came into contact with was very polite, patient & friendly. ! From the moment I walked into the facility, everyone I came into contact with was very polite, patient & friendly. More
by dede
Employees Worked With
Stacie Thomas, Alexandria Tessier, Loab Burke
March 02, 2026
The Sales rep Nick was outstanding. Very knowledgeable on the vehicle we were looking at. No pressure to buy that visit. We ended coming back the next day and made the deal with Nick. W Very knowledgeable on the vehicle we were looking at. No pressure to buy that visit. We ended coming back the next day and made the deal with Nick. Wonderful overall experience. Dale and Frances More
by efawone
Employees Worked With
Nick
March 02, 2026
Exceptional service as always. Jason Lucas was very informative and professional. He provided the best customer service. Highly recommend. Jason Lucas was very informative and professional. He provided the best customer service. Highly recommend. More
by Michelletonya948
Employees Worked With
Jason Lucas
