Beck & Masten Kia

The service department did a really great job with my vehicle. Johnny was very good in explaining the entire process to me. vehicle. Johnny was very good in explaining the entire process to me. More

Took it for warranty work. Was told it had to be there 24. Was not to,d that when I made the appointment. I couldn’t leave it. Also inspection report stated one of the th Was told it had to be there 24. Was not to,d that when I made the appointment. I couldn’t leave it. Also inspection report stated one of the things they inspected was the windshield washer and it passed, the windshield washers does not work. This was the warranty work I brought it in for. Obviously these inspections reports are useless. Inspections are not done. More

Went to have warranty work done . Was told car had to be there 24 hrs. Was not told this when appointment was made. Warranty work not done. Wasted my time. Was told car had to be there 24 hrs. Was not told this when appointment was made. Warranty work not done. Wasted my time. More

The service department is kind and helpful. The atmosphere is comfortable. If I need sevice on my Kia, this is where I come! The atmosphere is comfortable. If I need sevice on my Kia, this is where I come! More

Fast, conscientious service. Caleb is a wonderful service advisor. Listens well, through, and follow through is excellent. Caleb is a wonderful service advisor. Listens well, through, and follow through is excellent. More

Nick Hines was amazing and incredibly professional. I highly recommend this dealership! The General Manager was awesome as well in being a hands on leader! I highly recommend this dealership! The General Manager was awesome as well in being a hands on leader! More

Service was good. team met me soon as I got there. Service was finished earlier than predicted. team met me soon as I got there. Service was finished earlier than predicted. More

Service is very good. Jason Lucas is my advisor and he takes good care of customers. Jason Lucas is my advisor and he takes good care of customers. More

Irresponsible sales person, we left dealership upset - middle manager made up by delivering car to our house - last sales person a different one gave us heart burns by taking 4 hours to wash and clean car middle manager made up by delivering car to our house - last sales person a different one gave us heart burns by taking 4 hours to wash and clean car - lastly no one followed up to go over car features More