Beck & Masten Buick GMC South - Service Center

This dealership is very slow. I was told I had to wait outside by the porter because they don’t like people in the lobby. Took over 1 1/2 hr to do a simple oil change and I had an I was told I had to wait outside by the porter because they don’t like people in the lobby. Took over 1 1/2 hr to do a simple oil change and I had an appointment More

The service advisors are very nice and courteous and I enjoy coming there to get my service done enjoy coming there to get my service done More

I always have a great experience when I got here and get my car serviced!!!! Recommend Anyone to come here all the reps are professional and friendly. my car serviced!!!! Recommend Anyone to come here all the reps are professional and friendly. More

Always do a great job always great customer service. I recommend service to all of my friends I recommend service to all of my friends More

Not happy about it at all. Service department was not very helpful and ignored me when I walked in. Didn’t acknowledge me till I had to say something. Service department was not very helpful and ignored me when I walked in. Didn’t acknowledge me till I had to say something. More

Great customer service will return love it! ! Will recommend people to come see y’all ! Will recommend people to come see y’all More

Schedule service online was very easy. Arrived at dealer and was greated and dropped off truck for service. Service advisor was very helpful and took all info and started work. Received a Arrived at dealer and was greated and dropped off truck for service. Service advisor was very helpful and took all info and started work. Received a text that some additional work needed to be completed so agreed to do work and signed papers online. Work was completed very quickly and out the door I go!! Thank you More

I can’t complain about the customers service. Miss Rosie always provides the best service. Miss Rosie always provides the best service. More

I purchased a pre-paid oil change package some time ago. When I went int the dealership to have the service done, I was told that the agreement I had purchased had "expired". "It was in your contract Mr. When I went int the dealership to have the service done, I was told that the agreement I had purchased had "expired". "It was in your contract Mr. Johnson". No refund, no sorry you got duped - nothing. I had to pay for the service. I accused them of theft - no reaction. I am considering going to small claims court for the $75. I view such behavior as falling under the criminal code definition of theft by unlawful taking! More

Very pleased with experience on this visit. Rosie is always great and helpful and couldn't be more satisfied. Rosie is always great and helpful and couldn't be more satisfied. More