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Beck & Masten Buick GMC South - Service Center

Houston, TX

4.3
1,634 Reviews

1,634 Reviews of Beck & Masten Buick GMC South - Service Center

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November 21, 2022

I appreciate Ena for her customer service always go’s above and beyond for me anything I need she takes care of More

by DAMIRDZALIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaby Cano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ena pasasin
Nov 22, 2022 -

Beck & Masten Buick GMC South responded

Reviews like yours are truly a breath of fresh air! Ena is truly an invaluable asset and we appreciate everything that they do. I will be sure to pass on your very kind compliments and I encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

November 21, 2022

I set an appointment and when I arrive Saturday morning I was told that they had no more parts for me, I feel that you should have known from the beginning how many you had. Once you set appointment those More

by JACOBO_CARDENAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rosie Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2022 -

Beck & Masten Buick GMC South responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

November 21, 2022

I have a good customer service experience. They had my car ready at the time they told me. Thanks More

by ntorresg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Deras
Nov 22, 2022 -

Beck & Masten Buick GMC South responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

November 19, 2022

It amazes me how Beck and Masten South is so much better than it’s counter part. Thanks More

by Gwill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Ramirez
Nov 21, 2022 -

Beck & Masten Buick GMC South responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

November 18, 2022

I appreciate the professionalism that was given to me,and looking forward to seeing you again. More

by JONESK512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaby Cano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2022 -

Beck & Masten Buick GMC South responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

November 17, 2022

The service department was great! My car wasn’t acting right. I took it to the dealership and the service department knew exactly what was wrong with it. They diagnosed the problem an More

by Chelsea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gaby Cano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hannah Wilson
Nov 18, 2022 -

Beck & Masten Buick GMC South responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

November 16, 2022

Daniel very helpful and kept me informed about the service being done to my vehicle. More

by Christian.soto95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Nov 17, 2022 -

Beck & Masten Buick GMC South responded

Thank you for this amazing review, Christian! We really appreciate your business. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

November 16, 2022

B E C K & Mas Term Buick G M C S O U T H More

by hectorleonardnino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaby Cano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2022 -

Beck & Masten Buick GMC South responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

November 14, 2022

All good, good folks, good communication , timely delivery, compassion, understanding, compassion, kindness, understanding, and compassion for those affected by these More

by SDELEON3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frany Zepeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2022 -

Beck & Masten Buick GMC South responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

November 14, 2022

Gabby was awesome to work with she kept me informed on my vehicle. She was very professional and I’m very grateful for her . More

by Leroybarnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaby Cano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2022 -

Beck & Masten Buick GMC South responded

Thank you so much for your review! We really appreciate your business and are so happy that Gabby could provide great service to you and your vehicle. We look forward to seeing you again! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

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