Beck & Masten Buick GMC South - Service Center

Daniel woods took care of me I went in for a oil change thank you thank you More

My first service took 4 hours. I appreciate the uber to and from the mall, however I wasnt told it would take 4 hours. I was late picking up my daughter from school because my mess I appreciate the uber to and from the mall, however I wasnt told it would take 4 hours. I was late picking up my daughter from school because my message to the service center did not forward my call, requesting to be picked up. I also asked for it to be washed but that obviously did not happen. Super unhappy about purchasing the service package with car washes. Not looking forward to the next visits. More

Everything went ok with d oil change and good customer service will keep coming back service will keep coming back More

Car within new car warranty, Week to find out what was wrong without a vehical to drive. Figured out what was wrong got rent car, took another week to get part. Day to install part received call next day wrong without a vehical to drive. Figured out what was wrong got rent car, took another week to get part. Day to install part received call next day truck was ready, so happy. Picked it up during lunch, drove back to work, and before got there speed limit and check engine light back on. Call told gabby what had happened ended up leaving work early and brought car back to dealership. Told I would be responsible for rent car until they could figure out what issue eventhough had not put 15 miles on truck and truck showing emissions issue on dash after they just replaced Def pipe because it "broke". Next day called me to say that it was my aftermarket intake and intercooler tube and refuse to show me any evidence to their conclusion. Said I would have to return my truck back to stock before they would work on it. Drove my truck back home and stopped by oriellys had them scan it. Top on list was mass air flow sensor, paid 90 dollars for it. They helped me replace it an within 25 min I was on way home. Before I made it home the "emissions reduce speed soon warning" was gone, but check engine light was on still. Next was still on while driving around, but no hesition or signs anything wrong. Later that day not sure when light was gone and has not returned. I WILL NEVER RETURN TO YOUR DEALERSHIP AGAIN eventhough I have 40 thousand miles left on my warranty. Even since I know that makes you a winner since you will not have to honor you warranty. Please call me More

Great customer service my service advisor was Rosie she was really helpful and would called me with any updates on my truck definitely bringing my truck back here!!! was really helpful and would called me with any updates on my truck definitely bringing my truck back here!!! More

Wors service ever i don't recommend it cause they take Soo many days for a simple oil change 12 days Soo many days for a simple oil change 12 days More

My service writer Daniel Woods was awesome! He explained the services I needed and had the services performed in a timely manner. He maintained communication during the process to ensure I knew He explained the services I needed and had the services performed in a timely manner. He maintained communication during the process to ensure I knew exactly how things were going. I had 125000 miles on my truck consequently I needed several services. More

Frany was the best with my quick quote and getting things for my sons truck ready. He was in a hurry living an hour away and getting to work.thank u Frany for my sons truck ready. He was in a hurry living an hour away and getting to work.thank u Frany More

They are good and friendly people who do consistently excellent work. I have always come here for service and will only take my GMC cars here for service excellent work. I have always come here for service and will only take my GMC cars here for service More

Thanks for getting me in for a Saturday service on my vehicle. It was a great service, but I have to wait over 2 hours to a basic oil change and filters. vehicle. It was a great service, but I have to wait over 2 hours to a basic oil change and filters. More