Beck & Masten Buick GMC South - Service Center
Houston, TX
1,634 Reviews of Beck & Masten Buick GMC South - Service Center
I felt like my car and request was an interruption. Thanks for fixing the recall. I did have other request which was totally ignored. Like I said, felt like an intrusion. P Thanks for fixing the recall. I did have other request which was totally ignored. Like I said, felt like an intrusion. P More
Very knowledgeable and experienced guys. Highly recommended to my friends and others. Good work and excellent Comunication. Highly recommended to my friends and others. Good work and excellent Comunication. More
Best dealership in the city , everybody is professional and friendly , I strongly recommend this place and friendly , I strongly recommend this place More
They took care of me in a timely manner. I will come for work when needed. I will come for work when needed. More
Made an appointment and was received promptly for an oil change only. Short wait and was out the door. change only. Short wait and was out the door. More
Sales is great. Service is terrible to work with. Appointments are useless (still have to drop off). Having to drop off even for a scheduled appointment is the most Service is terrible to work with. Appointments are useless (still have to drop off). Having to drop off even for a scheduled appointment is the most frustrating aspect. What do you expect people to do without a vehicle for 2-3 days? Loaners?? Nope, don’t have those either. All but one service advisor is friendly. More
Jason was great . . very helpful and stuck with me till we found the vehicle I was looking for. Can’t say enough good things about him. Finance part was very slow proce . very helpful and stuck with me till we found the vehicle I was looking for. Can’t say enough good things about him. Finance part was very slow process but there’s multiple factors that play into that. If anything, if that portion could be quicker. More