Beck & Masten Buick GMC South - Service Center

The service was good. The porters and service attendant was very helpful and attentive to my needs. The porters and service attendant was very helpful and attentive to my needs. More

I am very satisfied how helpful Adalberto Was this Morning polite, and very respectful young man, he was very concerned when we talked about my tires where the wires were sticking out the environment Morning polite, and very respectful young man, he was very concerned when we talked about my tires where the wires were sticking out the environment looked very diferent from the last time I went this crowd seemed helpful and very welcoming you guys are great I've never actually chose a service tech of my own I always get who's available but I'm definitely hoping he's still there on my next oil change. Keep up the excellent service. More

Premium oil change, took about 2 hrs on a saturday morning.Danielle was great, fast, and professional! Everything went smoothly morning.Danielle was great, fast, and professional! Everything went smoothly More

We went in for an oil change and a software update. We received excellent service from Andrea. We also spoke with the Sales Dept., Finance Dept. and even the Porter, Walter. All were very accommodating We received excellent service from Andrea. We also spoke with the Sales Dept., Finance Dept. and even the Porter, Walter. All were very accommodating! More

The service was great and fast , service department for once awesome they clean house and this was a great choice I for once felt content my representative was so sweet and very detailed about my concerns once awesome they clean house and this was a great choice I for once felt content my representative was so sweet and very detailed about my concerns danelle was great More

Great staff, fast check in and the service was performed quickly so I was back in my vehicle within 2 hours. Great work ! quickly so I was back in my vehicle within 2 hours. Great work ! More

Rosie is the best service representative one could ask for! She is knowledgeable and professional! for! She is knowledgeable and professional! More

Service advisor was very professional, kept me updated on my truck status. Response on service was prompt and very thorough, I was very pleased . I recommend your dealership. my truck status. Response on service was prompt and very thorough, I was very pleased . I recommend your dealership. More

Once again unhappy about service, not the oil change. Phone service and customer service was horrible Phone service and customer service was horrible More

By far, the Worst experience I’ve had with a service department. Goes to show not only the leadership lacks communication and customer service;, but the service department follows suit. Rosie Hernandez department. Goes to show not only the leadership lacks communication and customer service;, but the service department follows suit. Rosie Hernandez was a horrible representation of the service department. More