Beck & Masten Buick GMC South - Service Center
Houston, TX
1,633 Reviews of Beck & Masten Buick GMC South - Service Center
Customer Service was great and quick. It was a simple drop off and pickup! Thank you It was a simple drop off and pickup! Thank you More
Service was great and was in and out in a timely fashion. Got what I needed and paid what I wanted to pay. Got what I needed and paid what I wanted to pay. More
Tried to make an appointment several times and each time I arrived I still had a 4 hour wait. Finally got oil changed and when I went to double check my fluids I noticed my wiper fluid was low as well as my I arrived I still had a 4 hour wait. Finally got oil changed and when I went to double check my fluids I noticed my wiper fluid was low as well as my coolant. When I called to report they just told me I had to make another appointment. Your employees are all rude. Everyone that I tried to communicate with was short in conversation. Only helpful and nice person was the gentleman that took my truck from me when I arrived. Very unprofessional and very un coordinated in regards to process to drop of vehicles. I will not be recommending or going back to your dealership. More
Set up appointment and was on time. Work was completed on time. Good job people Work was completed on time. Good job people More
Service was great . Took a little longer than expected but understandable it was during lunch hours Took a little longer than expected but understandable it was during lunch hours More
Service was great and fast I got my vehicle in and out in one day. My advisor kept me updated on my car and the diagnosis time was really quick. one day. My advisor kept me updated on my car and the diagnosis time was really quick. More
Daniel Wood is awesome heard my concerns on my Tahoe, awesome young man, took my info and took care of all needs and found a repair that was needed and had it fixed. That’s what you call taking care of y awesome young man, took my info and took care of all needs and found a repair that was needed and had it fixed. That’s what you call taking care of your customers. Excellent Customer Service.!!! More