Beaver Toyota of Cumming

Clean and informative. Lots of vehicles to choice from. Friendly and knowledgeable staff, no matter their department. Lots of vehicles to choice from. Friendly and knowledgeable staff, no matter their department. More

Ella was kind, and she listened to my wants. She stream lined the whole buying process! She stream lined the whole buying process! More

The used car we purchased from the dealership was in good condition after it went through the inspection and prep. There were items that were promised by the salesperson and missed in the inspection and not condition after it went through the inspection and prep. There were items that were promised by the salesperson and missed in the inspection and not repaired. And the We Owe list specifically said everything on the inspection checklist would be repaired. The repairs were made after we made a trip back to the dealership. The salesperson also had to go back and forth around the dealership for papers or information he forgot to have before we arrived (test drive, day of purchase, and return for repairs.) Everything at Beaver took a very long time. Finding the sales person, we told we on our way or had an appointment with. Waiting for the finance department. Being asked for information we could have had available if asked ahead of time. Being rushed during pick-up of the car. Trying to have phone calls returned. Trying to get the negotiations for repairs done. By the end of the four days we had to spend at the dealership getting the car and the week we had to wait for it to be ready with no updates from our salesperson I had decided I never wanted to be at Beaver Toyota again. I also realize that a lot of people are waiting in the lobbies and therefore it needs to be cold but, as a number of your salespeople who wear long sleeves could tell you, if a customer did not bring a sweater there should be a couple of rooms that have a sign and are kept warmer for waiting in. More

Nathaniel and James were fantastic. James was very patient and accommodating. Questions were answered professionally and promptly, even if they needed to seek the answer. The finance James was very patient and accommodating. Questions were answered professionally and promptly, even if they needed to seek the answer. The finance person (sorry I can not recall his name atm but his is Venezuelan/Colombian) was quick, professional, and made sure we understood the process. Great experience. More

Everyone was over the top helpful and very pleasant to work with. We started off with Santa Soto which was great but the day we came back to take a second look was her day off. Trent jumped right in and work with. We started off with Santa Soto which was great but the day we came back to take a second look was her day off. Trent jumped right in and contacted Santa to bring him uo to speed on where we were in the buying process. We bonded immediately because he comes up to where we live to go off road. The sales manager was great as well as John in the finance department. EVERYONE there was wonderful to work with and although they are an hour and a half away my wife and I have decided to make the trip whenever we need the car serviced because if the service department is remotely close to what we experienced here they just moved to my top dealership and we are in our 70's and were in business in central Florida for 3 decades so I am very in tune to what makes a GREAT COMPANY and we feel we found it at Beaver Toyota, KUDOS to everyone there. More

I had an excellent experience at this dealership from start to finish. Everyone was welcoming, professional, and made the entire process smooth and stress-free. The customer service was outstanding, and start to finish. Everyone was welcoming, professional, and made the entire process smooth and stress-free. The customer service was outstanding, and I truly felt valued throughout my visit. A special thank you to Manuela for her exceptional help. She was knowledgeable, patient, and genuinely cared about making sure I got the best deal possible. She answered all of my questions, kept me informed every step of the way, and made the entire experience smooth. I highly recommend this dealership, especially if you have the opportunity to work with Manuela. Her dedication to her customers and outstanding service made all the difference. Thank you for such a great experience! More

Daniel Munoz is an honest, thoughtful, and considerate person. He is an outstanding employee at Beaver, person. He is an outstanding employee at Beaver, More

She explained everything professionally and calmly and helped secure favorable loan terms. I am very grateful to her! helped secure favorable loan terms. I am very grateful to her! More

Impressed with the positive and helpful attitude of employees throughout the entire buying process. No matter what job they had, everyone I observed seemed to enjoy what they were doing. Very pleasan employees throughout the entire buying process. No matter what job they had, everyone I observed seemed to enjoy what they were doing. Very pleasant buying experience. More

This dealership is so beautiful and spacious. They have a vast selection of vehicles to choose from. Staff is very friendly They have a vast selection of vehicles to choose from. Staff is very friendly More